My Model Hmcf7w4

1. Temperature settings: Ensure that the temperature control dial or settings on the freezer are set to the proper level. The recommended temperature for freezers is typically around -18°C (0°F). Make sure the setting is not accidentally set too high or too low.
2. Door seal: Inspect the door seal or gasket to ensure it is not damaged or compromised. A faulty seal can allow warm air to enter the freezer, affecting its cooling performance. If you notice any gaps, cracks, or tears in the seal, consider replacing it.
3. Air circulation: Check for any obstructions or blockages around the vents inside the freezer. Proper air circulation is crucial for maintaining consistent cooling. Rearrange items in the freezer if necessary to allow air to flow freely.
4. Condenser coils: Clean the condenser coils located at the back or underneath the freezer. Over time, dust and debris can accumulate on the coils, reducing their efficiency and cooling performance. Use a vacuum cleaner or a brush to remove any buildup.
5. Temperature sensor: The freezer may have a temperature sensor that could be malfunctioning. If you have access to the user manual or technical documentation for the freezer, it might provide instructions on how to test or troubleshoot the temperature sensor. Consider contacting the manufacturer or a professional appliance technician for further assistance with this.

If none of these steps resolve the issue, it might be necessary to contact a qualified appliance repair technician for a more in-depth diagnosis and repair.

The fan is located behind a panel, inside at the back of the compartment.

It will only run when the door is closed so you may have to get close to the cabinet to hear it. Try opening and closing the door a few times and listen if you can hear it stop and start

If it is not running this may be why the bottom is colder than the top as the cold air is not being distributed throughout the freezer. Cold air falls and the evaporator unit which generates the cold temperature is located at the bottom.

If it is not running it could be due to either a faulty fan, fan circuit or the fan may be iced up.

If it is iced up it may be a faulty defrost heater, a blocked defrost drain pipe or a faulty defrost thermostat.

Open the door and then manually operate the door switch which should be located in the door jamb.

The light should go out and you should hear the fan start running.

Check that you can feel that the cold air is being blown out by the fan through the evaporator cover opening at the back, inside the compartment. Just in case the fan motor is working but the fan blade may be slipping on the shaft and not turning.

Also check that the door seals are OK. Insert a piece of paper between the door and the door jamb and with the door closed, try to pull it out. It will come out with a bit of an effort, but not that easily and it should definitely not just fall out. Do this at various places around the door, top, bottom and both sides.