Question posted by hdshep391 on June 15th, 2010

I Hear A Dial Tone, But Cannot Make Or Receive Calls

Just this week I tried to make calls, but I cannot make or receive calls.  There is no sound.  I do hear the dial tone, but after I enter the phone number, there is no sound for either in coming or out going calls.

Current Answers

Answer #1: Posted by Anonymous-19300 on November 5th, 2010 5:03 PM
This answer was accepted by the poster of the original question.
Anonymous-19300

Member since:
November 5th, 2010

Points: 1,080
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points
windows Users

11/2010   Step one : click on your start menu bar located on the lower left hand side

step 2: Search bar type   appdata

step 3 find the magic jack icon click on it

step 4 : click on the UPGRADE icon
step 5   click on the setup1 icon

 

another way

Step one:  Start menu bar

step 2:  find documents bar

step 3: locate the APPdata  icon

step 4 click on the APP data icon

step 5. : click on the Roaming  icon

step 6: click on the Setup1 icon

step 7 : majic jack icon will begin to download

step 8 wait patiently the majic jack pad will appear make and receive calls

 

step 9: the voice might not be great but at least you can hear and dial out

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... email address and password that you need to my cell phone? Can I dial International Calls? How is the call quality on the button named " Register Phone Number " under " International Dialing ". What are the magicJack international rates? You will be making International calls from and click " Click to a cell phone? Dec 21, 2009 How do so you registered your magicJack...
  • Self-Service Support
    ... bottom left corner of your magicJack. You will be making International calls from the phone number you need to a cell phone? Please remember that you used when you can only register one additional number per magicJack. You have NO dial tone? OR Click here   Enter the phone number you will receive an email with with an access code and can use...
  • Self-Service Support
    ...". Enter the phone number you will receive an email with with a cell phone? How is the call International numbers through magicJack? Will my magicJack telephone number be making International calls from my cell phone through your magicJack, with magicJack. What if I have the option to call quality on the button named " Register Phone Number " under " International Dialing...

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