New Magic Jack Set Up, Will Not Ring Number Called

I PURCHASED A NEW MAGIC JACK TODAY AND FOLLOWED THE INSTRUCTIONS ON THE PACKAGE. I GET DIAL TONE BUT WILL NOT RING THE NUMBER BEING CALLED. I HAVE 3 HAND HELD PHONES WITH ONE MASTER CONTROL, WHY CAN'T I GET TO WORK. WHAT DO I NEED TO DO? HOW DO I SET UP AN AN ACCOUNT FOR BILLING AND PAYMENT AHD GET A NEW PHONE NUMBER

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