Question posted by ruhlmann on June 8th, 2012
How To Tell If The Problem Is The Tv Or Mediacom
Of several TVs I have that have digital converter boxes, one of them constantly gives me a notice that it cannot detect a signal. This only is usually on channels lower than Channel 22. How can i tell if it's the TV or the cable connection?
Current Answers
Answer #1: Posted by MediacomSupport on June 8th, 2012 7:23 PM
MediacomSupport
Member since:
November 7th, 2010 Points: 71,590
Member since:
November 7th, 2010 Points: 71,590
If it is only happening on one box and only on certain channels then the issue may be with either the box or the cable outlet. If you would like to send me an email with your phone number or account number I can take a look at it and assist in getting this resolved.
-James
Mediacom Social Media Team
Mediacom Support
Social Media Relations Team
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