Oki MPS480mb Support Question
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Question posted by phyllis1130 on November 21st, 2012
Model Mps480mb - Display Shows 'check Sensor Lock Switch, Scanner Sensor Locked'
what does this mean and how do I unlock it - can't find info in manual
Current Answers
Answer #1: Posted by Anonymous-73927 on November 21st, 2012 1:16 PM
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
Power the printer off, open the scanner unit, move the scanner lock to the unlock position, then power the printer back on. If it does not clear, try the procedure again, try with the scanner lock switch in the lock and then the unlock position. If this does not help the matter, please give us call for more interactive troubleshooting
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Power the printer off, open the scanner unit, move the scanner lock to the unlock position, then power the printer back on. If it does not clear, try the procedure again, try with the scanner lock switch in the lock and then the unlock position. If this does not help the matter, please give us call for more interactive troubleshooting
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
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