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Optoma EP719 Support Question

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Question posted by rob92719 on June 26th, 2012

Gray Bar: Optoma Ep719 Xga Dlp Projector 2000l 2500:1 Cont Dvi-d With Hdcp

I have a vertical Gray Bar that was taking up about 10% of the screen and it was 80% off to the right.  Now, it's right smack in the middle of the screen.  With video on the left and right of the  bar

Current Answers

Answer #1: Posted by OptomaUSA on June 26th, 2012 2:30 PM
This answer was accepted by the poster of the original question.
OptomaUSA

Member since:
June 20th, 2012

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Your EP719 will need to come in for repair. Please call our customer service team at 888-289-6786 so that we can arrange to have it sent in.

Related Optoma EP719 Manual Pages

User Manual - Page 1

... 9 Installation 10 Connecting the Projector 10 Powering On/Off the Projector 12 Powering On the Projector 12 Powering Off the projector 13 Warning Indicator...13 Adjusting the Projected Image 14 Adjusting the Projector Image Height 14 Adjusting the Projector Zoom / Focus 15 Adjusting Projected Image Size 15 User Controls 16 Control Panel & Remote Control 16 On-Screen Display Menus...
User Manual - Page 2

... before disconnecting power. The bright light may make a loud popping sound. When switching the projector off, please ensure the projector completes its life, it shows warning messages. Warning- Warning- Warning- Reset the "Lamp Reset" function from the On Screen Display "Lamp Setting" menu after replacing the lamp module (refer to rain or moisture...
User Manual - Page 4

Introduction Product Features This product is an XGA single chip 0.55" DLPTM projector. Outstanding features include:  True XGA, 1024 x 768 addressable pixels ... Full function remote control  User friendly multilingual on screen display menu  Advanced digital keystone correction and high quality full screen image re-scaling  User friendly control panel ...
User Manual - Page 5

... 1.8m Wireless Remote Controller SCART RGB/S-Video Adaptor (available in applications for each country, some regions may have different accessories. English Check to the difference in European version only) 2 x AAA Batteries Documents :  User's Guide  Quick Start Card  Warranty Card Carrying Case 5 ... Projector with all the items shown below. Introduction...
User Manual - Page 10

... some regions may have different accessories. 54 S-Video Output Video Output 1...Power Cord 2...VGA Cable 3 SCART RGB/S-Video Adaptor (For European Only) 4 Composite Video Cable 5 S-Video Cable (Optional Accessory) 6 D-15 to RCA Adapter for YPbPr (Optional Accessory) English ... 10  To ensure the projector works well with the projector. Refer to 1024 X 768 resolution. Make sure...
User Manual - Page 11

... on page 38. 11 ... Installation Connecting the Projector USA RGB RS232 1 DVD Player, Settop Box, HDTV receiver 3 32 6  Due to the difference in applications for each country, some regions may have different accessories. 54 S-Video Output Video Output 1...Power Cord 2...VGA Cable 3 DVI to DVI Cable 4 Composite Video Cable 5 S-Video Cable (Optional Accessory) 6 D-15 to RCA...
User Manual - Page 12

... your source automatically.  If you can select your preferred language from quick menu after the startup screen display. 4. The projector will detect your source (computer, notebook, video player,etc.). The first time you use the projector, you connect multiple sources at the same time, use the "Source" button on the control panel...
User Manual - Page 13

... the "Power/Standby" button again. 2. When the Power LED begins flashing, the projector has entered standby mode. Once in standby mode, simply press "Power/Standby" button to con...dealer or our service center. English Do not turn the projector back on the projector's screen. The projector will disappear after it indicates the fan failed. See page 35~36. 13 ...
User Manual - Page 14

... Lower the image, then release the button to lock the elevator foot into position. 3. To raise the image: 1. Installation Adjusting the Projected Image Adjusting the Projector Image Height The projector is equipped with an elevator foot for adjusting the image height. Press the elevator button. 2. Press the elevator button . 2.
User Manual - Page 15

...293.5cm) 177.9"(451.8cm) 161.8"(410.9cm) 203.3"(516.3cm) 184.9"(469.6cm) 304.9"(774.5cm) 277.3"(704.4cm) Screen Size Max.(WxH) Min.(WxH) 30.5" x 22.9" (77.4 x 58.1cm) 27.8" x 20.8" (70.5 x 52...reference only. 15 ... Installation Adjusting the Projector Zoom / Focus You may turn the zoom lever to 12.0 meters) with mechanical travel. The projector will focus at distances from 4.9 to...
User Manual - Page 16

...you to the input source. Keystone /  Adjusts image distortion caused by tilting the projector (±15 degrees). Control Panel Remote Control English ... 16 Using the Control Panel Power/Standby... "Power On/Off the Projector" section on screen display (OSD) menu. Source  Press "Source" to choose RGB, Component-p, Component-i, S-Video, Composite Video and HDTV sources.
User Manual - Page 17

... image. Enter  Confirm your selection. Hide  Press "Hide" to hide image, press again to launch the on pages 12-13. S-Video  Press "S-Video" to the "Power On/Off the Projector" section on screen display menu. English User Controls EUR EUR Using the Remote Control Power  Refer to choose...
User Manual - Page 19

... a selection on the Remote Control or Control Panel. 2. To exit, press "Menu "again. English Press "Menu " to the main menu. 6. The projector will return to confirm, and the screen will automatically detect the source. When OSD is displayed, use keys to enter sub menu. 3. The OSD menu will close and...
User Manual - Page 22

... lightest and darkest parts of DMD chip. 0 stands for minimal peaking, and 10 stands for various types of black and white in the image.  Press...For standard color.  User: Memorize user's settings. Keystone (Keystone Correction) Adjust image distortion caused by tilting projector. (±15 degrees) Color Press "Enter" to lighten the image. If you prefer a stronger image, adjust...
User Manual - Page 24

...image up. If you experience a vertical flickering bar, use this function to choose your...Vertical Position)  Press the to move the image left.  Press the to bring out the best image quality for the input. Tracking "Tracking" synchronizes the signal timing of your desired aspect ratio.  4:3 : The input source will be scaled to fit the projection screen...
User Manual - Page 29

... Lock When this function is turned on High Altitude mode. Signal Type Select signal type RGB or Video sources. English You can project from behind a translucent screen.  Front-Ceiling When you select this function, the projector reverses and turns the image upside down at full speed continuously to turn on , it will...
User Manual - Page 30

...cation while user switch on projector.  Off: When user switch on projector without password.  Timer: Displays the usable hours when switch on the screen by "*" while inputting..... 5. User Controls Security Settings A. Press "Enter" to set password. (First time) 1. On this screen, press the "Menu" key will appear, and then press "Menu" or "Enter" to select input ...
User Manual - Page 32

... end of the system, if there is displayed. Lamp Reminding Choose this function to show up to 130%. ECO Mode Choose "On" to dim the projector lamp which will show or to normal mode. Auto Power Off (min) Sets the interval of power-off of life. User Controls Lamp Setting Lamp...
User Manual - Page 33

... icon, open the "Control Panel" folder, and double click the "Display" icon. 2. If the projector is less than or equal to 1280 x 1024. Verify the resolution setting is still not projecting the whole...removed the lens cap and the projector is switched on.  Ensure that your local reseller or service center. For Windows 95, 98, 2000, XP: 1. Click on screen  Ensure all the ...
User Manual - Page 34

...under the "Models" box.  If you are using a Notebook PC: Some Notebook PCs may deactivate their own screens when a second display device is in use. example:[Fn]+[F4] Compaq=> [Fn]+[F4] Dell => [Fn]+[F8] ... information. Problem: Image has vertical flickering bar  Use "Frequency" to be reactivated. Click on the projector lens. Appendices English ... 34 5.

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