Question posted by drjmchale on September 22nd, 2013
Monthly Installment Pymt Of $138 Became $550 This Month. Why And What To Do?
we pay equal monthly installments on our annual service billl. For past year it has been $138. This month the amount due was $520 and has overdrawn bank acct. We don't have the additional $400. How do we rectify? Customer service does not pick up. We wonder if this is a billing error or if we need to reup for installments? Can't figure out without contact from a rep.
Current Answers
Answer #1: Posted by Odin on October 14th, 2013 5:32 PM
Sorry for your problems. I suggest you phone the corporate headquarters. Here's the contact information:
Public Service Enterprise Group Inc.
80 Park Plaza
Newark, NJ 07101
Phone: 973-430-7000
Fax: 973-824-7056
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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