Plantronics Savi Office Support Question
Plantronics Savi Office Support Question
Find answers below for this question about Plantronics Savi Office.Need a Plantronics Savi Office manual? We have 3 online manuals for this item!
Question posted by toni73010 on January 8th, 2013
Can I Use My Plantronics Savi Office Wo1a On A Apple Mac?
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Current Answers
Related Plantronics Savi Office Manual Pages
User Guide - Page 2
... product. . Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Plantronics Savi User Guide
Welcome
Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. This guide contains instructions for Animated Set Up instructions.
User Guide - Page 3
... Hear a Dial Tone 10 5.3 Additional Parts (if required 11
6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12
7 Using Your Savi Office Wireless Headset System 13
Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing, Answering and Ending Calls with PC 14...
User Guide - Page 5
1.2 Savi WH100/WH110 Headset
Headset with Pre-Installed Earloop and Ear Tab
Headband
Foam Ear Cushions Extra Ear Tab
Charge Cradle
Savi WH100/WH110 Headset Features
Earloop Ear Tab
Indicator Light Call Control Button (also controls volume, mute and switching functions)
Microphone
Plantronics Savi User Guide
5
User Guide - Page 7
...headset port, you should only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches.
2 Base Set Up
2.1 Attaching Charge Cradle to Base
1 Connect the headset... interface cable junction box.
5 Place the handset back on the headset to the base. Plantronics Savi User Guide
7 The minimum recommended separation between your phone and the...
User Guide - Page 8
... headband, rotate the pre-installed earloop so the earloop and headset are not aligned with one another before first use . NOTE The headset or earloop can be converted for at least 20 minutes prior to the first use 3 hours Full charge
Charging Indicator Light
Plantronics Savi User Guide
8 Charging time 20 min
Minimum charge before removing...
User Guide - Page 9
....
3 With your safety, do not use headset at moderate levels. Always listen at high volumes for you listener.
8 Press the call control button on the headset to end the test call.
9 Replace the handset into the desk phone cradle. For more information on headsets and hearing visit: plantronics.com/healthandsafety.
Plantronics Savi User Guide
9 4 Configure and Test...
User Guide - Page 10
...press the handset lifter power cord into the handset lifter jack.
2 While wearing your headset, slide the handset lifter arm under the handset until the lifter base touches the ... the lifter.
5 If you hear a dial tone, secure the lifter as described in steps 6 though 8. Plantronics Savi User Guide
10 5 Lifter Set Up (Optional)
5.1 Installing Lifter
7 Gently place the lifter on the underside ...
User Guide - Page 11
.... 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. Remove
adhesive tape and attach. For Nortel i2004 Phones Only
Plantronics Savi User Guide
11
5.3 Additional Parts (If Required)
Extender Arm
Stabilizers
Ringer Microphone
1
3
2
1
2
Use extender arm when the handset lifter needs additional stability lifting and returning handset to gently grip the phone...
User Guide - Page 12
Plantronics Savi User Guide
12 6 PC Set Up
6.1 Installing USB Cable
1 Connect the USB cable to the USB port on the back of the base.
2 Connect the other end of the USB cable to the USB port of the PC.
6.2 Installing Plantronics Software
1 In the animated setup guide located on the CD, select Step...
User Guide - Page 13
...Electronic Hookswitch
1. Short press call control button on headset or short press base desk phone talk button
Phones without Handset Lifter or Electronic Hookswitch
1. Short press call
1. Return handset to cradle**
* Assumes your Savi Office system will operate without a handset lifter, you install the Plantronics software. Dial number
1.
Indicator Light
Call Control Button...
User Guide - Page 14
... short press base PC talk button
2.
Plantronics Savi User Guide
14 green. Short press call control button on headset or short press base PC talk button
1. Answer call control button on headset or short press base PC talk button
Without Plantronics Software
1. Short press call using softphone application
*Assumes use of the device that you want to...
User Guide - Page 15
... rejected and the guest will hear a tone in their headset.
5 Guests may conference in as described below show 1, then 2, then 3, guest headsets subscribed to the master headset.
1
2
3
Plantronics Savi User Guide
15 You cannot mute the headset using the desk phone or PC talk buttons. Headset Docked
Headset Undocked
Double press the subscription button on the base will hear...
User Guide - Page 16
...-the-air subscription using the subscription button on...Savi Office system ships with guest headsets subscribed to base
Solid yellow
Desk Phone and PC Talk Buttons Indicator Lights
No active audio link
Off
Incoming call control button will turn solid red for 1½ seconds both indicator lights will open desk phone audio. You can change your default outbound line. Plantronics Savi...
User Guide - Page 17
... in range. If you are not on a call control button, you can put the headset in an idle state. Plantronics Savi User Guide
Headset Indicator Light
Headset Status Headset charging Headset fully charged Headset in-use indicator light seconds)
Placing the Headset in Sleep Mode
If you won't be using the headset for three seconds while in sleep mode by pressing the...
User Guide - Page 18
...For a list of Plantronics Unified Runtime Engine "PlantronicsURE.exe wants to use Skype".
Install Checked...Plantronics Update Manager
All required software for Savi Office system can also check Savi Office...Plantronics, then open Plantronics Update Manager.
Plantronics Savi User Guide
18
Start Plantronics Update Manager from the Savi headset is available for available software updates at...
User Guide - Page 19
... and headset. All...headset battery.
100%
75%
50%
25%
0%
Devices Tab
To configure your settings, select Savi Office from the PC. Security)
Variable Bass to Treble Variable Bass to a particular Plantronics device may appear grayed out. Plantronics Savi...Plantronics then open Plantronics Control Panel. Plantronics Control Panel
User preferences and various device settings can be changed...
User Guide - Page 20
Plantronics Savi User Guide
Change Password 1 You can always change a password if there is to store a password in the... use Feature Set Lock.
If a password is not stored in the device.
2 In order to lock/unlock some of the device parameters settings to the Base or the Advanced tabs of Plantronics support for various applications such as "enabled and running .
20 Headset
...
User Guide - Page 21
... However, the user may have the PC ringtone played on both the headset as well as other general settings.
When a call has ended. Microsoft Office Communicator Certified product: Default Setting = Selected
Standard product: Default Setting =...establish the radio link when switching between the Base
Plantronics Savi User Guide
and wireless headset without the user having to Media Player -
User Guide - Page 22
... help with desk phone and/or use of a lifter or EHS cable with PC...Plantronics Savi User Guide
22 Help for wideband audio and/or when in the G616:2006 guideline issued by current and imminent EU legislation.
All PCs support wideband audio. When switching between narrowband and wideband audio, you must re-establish the audio link for optimal wearing position on a typical headset...
User Guide - Page 23
... operate the hookswitch; Make sure the lifter is subscribed to can 't hear a dial tone at plantronics.com/support. Fine tune the listening volume with most telephones, the correct setting is too low in the headset when using my Savi Office system with the call control button on the base. If the volume is still too...
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