Question posted by trisin on September 22nd, 2011
Returning Movies
I just got back from returning a movie from Redbox and I just hit the return button and inserted the movie and walked away. Was I supposed to do anything else other then hit the return button and insert the movie? Like swipe my card again or something?
Current Answers
Answer #1: Posted by redboxcare on October 25th, 2011 9:53 AM
redboxcare
Member since:
September 3rd, 2011 Points: 46,620
Member since:
September 3rd, 2011 Points: 46,620
It sounds like you did everything right. All you have to do to successfully return a movie, is press RETURN on the touch screen, then line the arrows up near the return slot. If the movie isn't put in properly, it will send the movie back to you to have you fix it. We advise you stay at the kiosk until you see "Your disc was succesfully returned" on the kiosk. If you don't stay for the return message, the disc may be sent back to you and someone else will have the opportunity to grab the disc.
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