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Rheem Solaraide HE Support Question

Rheem Solaraide HE Support Question

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Question posted by schipski on January 3rd, 2018

System Is Not Working Properly

system not working properly..called installer several times won't return phone calls not sure of what to do next

Current Answers

Answer #1: Posted by Odin on January 3rd, 2018 6:52 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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I can't provide specific advice because you haven't disclosed what the problem is. Consult Rheem: use the contact information here--https://www.contacthelp.com/rheem/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Rheem Solaraide HE Manual Pages

Specifications - Page 1

...or a high ­efficiency 4500 Watt backup electric water heater • Electric backup model provides at least 40-gallons of stored hot water Easy Installation and ­Maintenance • Collector feed and return fittings conveniently located on front of tank for easy installation • A special 1/2" NPT opening is provided for installation of a "probe type" thermostat • Durable...
Use and Care Manual - Page 1

... read carefully and keep in USA AP12816 (04/02) and two, for the proper installation and adjustment of the water heater; Residential Solar Water Heater with Heat Exchanger USE & CARE MANUAL ® LISTED 786H WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR Solariade Water Heater with Heat Exchanger (Front View) The purpose of this manual is imperative that they may understand...
Use and Care Manual - Page 2

... proper water temperature for your home. Pay particular attention to 2 minutes About 30 seconds 135° F About 10 seconds 140° F Less than 5 seconds 145° F Less than 5 minutes 11/2 to the General Safety Precautions. Failure to read and understand the entire Use & Care Manual before the water heater was set too high. Be sure...
Use and Care Manual - Page 3

... -failure to that a suitable catch pan, adequately drained, be part of elements or checking controls. Contact your installing contractor, water supplier, or plumbing inspector for proper drainage. Introduction The location chosen for the water heater must be installed in accordance with an air cushion built in that the thermostat and element access panels can cause what...
Use and Care Manual - Page 4

...maximum working pressure of the water heater as marked on top of a solar control sensor. Any of the commonly accepted solar heat transfer fluids may be installed in...Use Copper Conductors Only) Collector Return Line Connection * Jacket Access Panel Relief Valve Discharge Line to these fittings. Install a shut-off switch that purpose. 3. Water Heater Junction Box. 4 Solar ...
Use and Care Manual - Page 5

... time while tank is dry. can cause the water heater to allow air to the junction box inside jacket at top front of water from freezing. WARNING Tank MUST BE full of water ... Make certain drain valve is made to eliminate potential water damage. A steady flow of water heater. The use as a grounding conductor and installed with an empty or partially empty tank. (Reference is...
Use and Care Manual - Page 6

...; Indoors and protected from freezing temperatures. ❑ Area free of leaks C. D. Relief Valve ❑ Temperature and Pressure Relief Valve properly installed and discharge line run to service water heater. Installation Check List A. Water Supply ❑ Water heater completely filled with water heater rating plate. ❑ Branch circuit wire and fusing or circuit breaker of...
Use and Care Manual - Page 7

...)To comply with water. Once the control opens, it is recommended that a qualified person or serviceman perform the work. ! Do turn on water heater unless it is ... the water heater's thermostat . To dissipate such gas and to be investigated by setting the temperature dial of the water in a hot water system served by this water heater that is equipped with "HOT" water. 7 TIME / ...
Use and Care Manual - Page 8

... anode rod. 8 Maintenance Properly maintained, your plumbing contractor on the water heater discharges periodically, this may ...water may be removed from the water heater's tank annually for anode rod location. WARNING If water heater has been subjected to flood, fire, or physical damage, turn off power and water to conserve energy. DANGER The water drained from your installer...
Use and Care Manual - Page 9

Specify voltage and wattage as noted at right) and number of heater (from where the heater was purchased. D I S C RE STEBUPREORFVNWOICEORIRNFEFG 9 10 11 12 13 14 15 16 17 18 9 O - Replacement Parts List 80 Gallon Models Heat Exchanger Models 4 5 1 3 Instructions for placing a ...
Use and Care Manual - Page 11

... 3. Loose Pipes 3. Check and call local utility if necessary Drain and flush tank. ! Model and serial numbers of original installation and dates any service agency who have any questions about your installer, plumbing contractor or previously agreed upon service agency. b. Leaking plumbing or open a. Not enough Hot Water 1. Date of the water heater as required ** Replace...
Use and Care Manual - Page 12

... IN THE STATE OF CALIFORNIA California Law requires that best matches yours. However, applicable Local Codes shall govern installations. (For residential water heaters of installation configuration that residential water heaters must be braced, anchored or strapped to resist falling or horizontal displacement due to the following Supplemental Instructions. Should the model being...
Use and Care Manual - Page 16

... Diagrams BRANCH CIRCUIT TO ELECTRICAL DISTRIBUTION PANEL H G* N JUNCTION BOX BLACK 1 THERMOSTAT & HIGH TEMP. 2 LIMIT (ECO) 1 WHITE 2 BLACK HEATING ELEMENT SINGLE ELEMENT 120 V ONLY FIG. A-2 THIS WATER HEATER IS WIRED AS INDICATED ABOVE. 16 Refer to Wiring Section of Manual BRANCH CIRCUIT TO ELECTRICAL DISTRIBUTION PANEL L1 G* L2 BLACK RED JUNCTION BOX 1 3 THERMOSTAT...

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