Ricoh Aficio MP W3600 Support Question
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Question posted by veenaa2009 on July 9th, 2013
Unable To Retrieve Scanned Documents For Ricoh W3601
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Current Answers
Answer #1: Posted by freginold on July 10th, 2013 3:08 AM
Hi, if you mean you are unable to retrieve documents that you scanned to your computer, there are several things that could be causing the error. Some things to check include:
- Make sure the folder path is correct.
- Make sure the username and password are typed correctly.
- Make sure the folder is shared, and that the user account whose username and password you used has the necessary permissions to modify files in that folder.
- Make sure your firewall isn't preventing file sharing.
- Make sure the W3601 is in the same workgroup as your computer, or at least one computer on your network.
- Make sure the folder path is correct.
- Make sure the username and password are typed correctly.
- Make sure the folder is shared, and that the user account whose username and password you used has the necessary permissions to modify files in that folder.
- Make sure your firewall isn't preventing file sharing.
- Make sure the W3601 is in the same workgroup as your computer, or at least one computer on your network.
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