Samsung RF28HFEDTSR Support Question
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Question posted by bonniellucas on February 24th, 2024
No Water To Make Ice
Current Answers
Answer #1: Posted by SonuKumar on February 24th, 2024 8:10 PM
1. Frozen Water Line
Cause: The most common reason. The water line inside the freezer can freeze up, preventing water from reaching the ice maker.
How to fix:
Check for visible ice blockage: Open the freezer and look for a frozen water line (usually a thin, white tube) leading to the ice maker.
Force a defrost: Find the manual for your specific model to initiate a forced defrost cycle. This will melt any ice buildup. Some models have buttons to do this directly.
Unplug and thaw: If a forced defrost isn't possible, unplug the refrigerator for several hours to let it thaw naturally.
2. Faulty Water Inlet Valve
Cause: The valve responsible for letting water into the refrigerator might be malfunctioning.
How to fix:
Check the valve: It's usually located at the back of the refrigerator. Listen for a humming sound when the ice maker tries to fill. No sound could indicate a faulty valve.
Test with a multimeter: If you're comfortable with DIY, use a multimeter to check the valve for continuity.
Replacement: If the valve is defective, it will need to be replaced.
3. Ice Maker Turned Off
Cause: Your ice maker has a separate on/off switch. It might have been accidentally deactivated.
How to Fix:
Find the switch: It's usually a lever or button near the ice maker itself. Refer to your manual if unsure.
Turn it on: Ensure the switch is in the 'on' position.
4. Clogged Water Filter
Cause: A clogged filter severely restricts water flow.
How to fix:
Replace the filter: Samsung refrigerators typically have a filter change reminder. Replace the filter according to the manufacturer's guidelines.
5. Low Water Pressure
Cause: The ice maker might not be getting enough water pressure.
How to Fix:
Check your home's water supply: Make sure there isn't a general water pressure issue elsewhere in your home.
Inspect the supply line: Ensure there are no kinks or damage in the water line leading to the refrigerator.
6. Faulty Ice Maker Assembly
Cause: In rarer cases, the internal components of the ice maker itself could be damaged.
How to Fix:
Diagnose: This can be tricky. You may need help from a technician to determine if individual parts like the ice mold or ejector arms are malfunctioning.
Repair or replace: Depending on the specific issue, the ice maker assembly may need repair or replacement.
Troubleshooting Tips:
Refer to your refrigerator's manual: It'll have model-specific instructions and diagrams.
Start with the easiest fixes: Check the ice maker switch and water filter first.
If you're uncomfortable with DIY: Contact Samsung support or a qualified appliance technician for help.
Let me know if you'd like more detailed instructions on any of these steps!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Answer #2: Posted by reshu123 on February 25th, 2024 12:45 AM
1. Check the Ice Maker:
- Turn the ice maker on: Make sure the ice maker is turned on in the refrigerator settings. Consult your user manual for specific instructions on how to do this for your model.
- Verify the ice maker arm is in place: Ensure the ice maker arm is properly positioned in the ice tray. Sometimes it can get dislodged accidentally.
- Clear any ice buildup: Look for any ice buildup blocking the water inlet to the ice maker. You can carefully remove any ice with a toothpick or something similar.
2. Check the Water Supply:
- Ensure the water line is connected: Verify that the water line connecting the refrigerator to your water source is properly connected and there are no leaks.
- Check the water pressure: Make sure the water pressure to the refrigerator is adequate. You can usually contact your water company to inquire about the pressure in your area.
- Replace the water filter: A clogged water filter can restrict water flow. Replace the filter with a new one according to the manufacturer's recommendations, which is usually every 6 months.
3. Other Troubleshooting:
- Reset the refrigerator: Unplug the refrigerator for a few minutes and then plug it back in. This can sometimes clear minor glitches.
- Consult the user manual: Refer to your user manual for specific troubleshooting steps related to your model.
- Contact Samsung support: If none of the above solutions work, contact Samsung support for further assistance. They can help you diagnose the issue and recommend further steps or repairs.
Additional Tips:
- Make sure there's enough water in the ice tray for the ice maker to fill.
- Check the freezer temperature. If it's too warm, the ice won't freeze properly.
- Avoid opening the freezer door frequently, as this can let warm air in and affect ice production.
By following these steps, you should be able to identify and fix the issue with your ice maker not filling. If you're still having trouble, contacting Samsung support is your best option for further assistance.
Related Samsung RF28HFEDTSR Manual Pages
Samsung Knowledge Base Results
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How To Reset / Test The Upper Ice Maker SAMSUNG
...Water? The ice maker pictured below shows the location of the test button with this content? Once the reset button is performed. 9929. Content Feedback Q1. Do not remove your finger along the lip, you satisfied with the ice... hard plastic of questions ok STEP 5. Note: As you are sliding your ice maker. Normal ice making will resume once the reset is pressed, it will now be on the ... -
How To Remove The Water Filter SAMSUNG
..., take out the shelf below the water filter. If the filter is recommended because it is difficult to your refrigerator. Remove the shelf below the water filter, so you can get a better grip on the rear of the shelf. Preperation Turn off the water supply will make the filter easier to remove without the... -
General Support
... for a new day ahead. Rating is always clean with water. Ag+ Silver Coated Filter Silver has been widely recognised for... Style meets substance in filters. Cooling Performance Ton 1.5 Ton (W) 4,800 Refrigerant Type R22 Bio Sleep Mode Moisture Removal (Pts / hr) 2 Air ...to international standards on the market by 80-100%, making SAMSUNG's compressor the leader in severe climates. compressor ...
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