Question posted by annielim1 on January 24th, 2014
Damaged Luggage
Matthew Kam Chan Mun travelled on M1324 from Manchestert on 20 Jan 2014 enroute to KL and SQ327 to KL on the same day. The luggage zip and lock was destroyed and gone missing. A report was made with form filled on line to Sigapore Airlines on 23 Jan, including pictures of the damaged part attached. No reponse from SIA. Please help
Current Answers
Answer #1: Posted by waelsaidani1 on January 25th, 2014 2:51 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Damaged Baggage If your checked baggage arrives damaged, please ensure you write to us within 7 days of receipt of your baggage. Our appointed agents will have your damaged bag repaired as quickly as possible. You can find out more about making arrangements for repairs from our local office. If you have any further enquiries, please call us for assistance. http://www.singaporeair.com/en_UK/contact-us/
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