Question posted by ebauer11 on August 27th, 2012

Phone Number For Customer Service To Talk With Person From United States

Is there a number for sirius radio I can call and talk to customer service in the United States and not the Philipines or Egypt or a address I can mail a letter to to someone who canhelp with billing issues and the total lack of customer service.

Current Answers

Answer #1: Posted by LightofEarendil on August 27th, 2012 2:16 PM
This answer was accepted by the poster of the original question.
LightofEarendil

Member since:
July 14th, 2012

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This website lists 888-635-5142 as a corporate customer care number, this could possibly get you to talk with an American support member.

http://www.contacthelp.com/directory/Media/Satellite+Radio/Sirius?ListingID=255

It also has another number, you can try your luck with that as well. But the general rule is that companies never publish their routing information. If none of those works, try escalating your issue even while talking to a person abroad, go past supervisor, manager....as high as you can go. The chances are that high of a level, they are present in the US.

If none of those works, you can find other contact options including mail and email here:

http://www.siriusxm.com/contactus

Cheers

Answer #2: Posted by SXMHelp1 on August 28th, 2012 8:15 AM
SXMHelp1

Member since:
May 25th, 2012

Points: 49,780
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Hi - 

Sorry to hear that you are having issues with our customer service departments. We would like to help you. Send us an email with your contact info to [email protected] and we'll be happy to reach out to you there. 

Thanks, 
SiriusXM Digital Care Team  

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