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Sony BDV-E3100 Support Question

Sony BDV-E3100 Support Question

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Question posted by tcbranch79471 on July 9th, 2021

No Audio After Changing Amp Mounted Pc Board.

no audio after changing amp mointed pc board. All other functions work.

Current Answers

Answer #1: Posted by techyagent on July 9th, 2021 4:27 PM
This answer was accepted by the poster of the original question.
techyagent

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June 17th, 2014

Points: 4,799,780
Answer #2: Posted by SonuKumar on July 9th, 2021 10:32 PM
SonuKumar

Member since:
May 9th, 2021

Points: 16,639,160
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https://www.sony.com/electronics/support/articles/00023449

Or

If above does not work then try

Press the Home button on the remote. Using the left or right arrow go to Setup. Then using the up or down arrow go to Resetting. Select Reset to Factory Default Settings and press Enter.

Is there a way to reset a Sony DVD player?

Turn on the DVD player. ... On the DVD remote control, press the UP ARROW or DOWN ARROW button to select the SETUP icon. Press the ENTER button. Press the UP ARROW or DOWN ARROW button to select RESET .

Additional troubleshooting and it does not work, get it replaired please from profession as it may have hardware issues

Sony BDV-E3100

There is no sound when using a TV or audio system (such as an AV receiver or Sound Bar) with the ARC/eARC feature.

This solution is designed to assist when the ARC/eARC feature is not working and both the TV and audio system are compatible with the feature.

IMPORTANT: To use the ARC/eARC feature, both the TV and audio system need to support ARC/eARC. If either of the products doesn't support ARC/eARC, the connection of an optical audio or audio cable will be needed. For additional details, refer to the How to hear the television sound through the speakers of a stereo receiver or home theater system article.

To fix this issue, check these suggestions.

NOTE: If model-specific information is needed to complete any of these steps, or to determine if your product supports the ARC/eARC feature, refer to the manual supplied with the product.

The TV and audio system must both have the latest software installed

Make sure the Control for HDMI option of both products is set to On in the menu systems

NOTE: If your TV is a Bravia, set the BRAVIA Sync option to On

In the HDMI related settings of the audio system, set the Audio Return Channel (ARC) or TV Audio Input Mode to On or Auto.

NOTE: Depending on the product used, the setting name may be different, or may not exist at all

Make sure that a high-speed HDMI cable is being used and is securely connected to the HDMI ports labeled ARC or eARC/ARC on both products, and on the audio system side, connect the HDMI cable to the HDMI output terminal.

NOTE: On some TVs with multiple HDMI inputs, the ARC/eARC feature will only be support on one of the inputs. In these cases, the input will be marked with the letters ARC or eARC/ARC

If the issue persists even after completing all the steps above, follow these additional troubleshooting steps:

Disconnect the HDMI cable from the TV and audio system, and then reconnect it.

On the TV, change the audio output destination setting from TV Speakers to Audio System.

NOTE: Just connecting the TV and audio system with a cable will not produce sound from the audio system.

Press the INPUT button or TV button on the audio system remote control to switch the input to the TV.

Turn on the TV and the audio system in the following order: TV first, then the audio system.

Change the TV's Digital Audio Output setting to PCM. If the audio system connected to the TV does not support compressed audio such as DTS or Dolby Digital, depending on the type of broadcast or video, audio may not be output.

NOTE: For Android TVT82; and Google TV, follow these steps to change the Digital Audio Output setting to PCM:

Open the Settings screen.

How to access Settings

Select Sound, Display & Sound, or BRAVIA Settings.

Select Audio output.

NOTE: If Audio output is not shown, skip this step.

Select Digital audio out, then set to PCM.

For Android TV and Google TV, perform a Clear Data or Clear Cache procedure.

NOTE: For details, refer to the How to perform the Clear Data and Clear Cache for app article.

Perform a power reset on the TV and audio system, as follows:

Turn off the TV and the audio system.

Disconnect the power cords (mains lead) and HDMI cable from both the TV and audio system. Leave it disconnected for about a minute.

Reconnect the HDMI cable to the ARC or eARC/ARC HDMI input of the TV and the ARC or eARC/ARC HDMI out of the audio system.

Connect the power cords of both the TV and audio system, and turn on the power to both.

Disconnect any third-party external devices like cable boxes, satellite receivers, or gaming consoles and perform the troubleshooting steps just with the audio system (Soundbar, Home Theater, or A/V Receiver) connected to the TV.

NOTE: Third-party devices may cause the Control for HDMI or BRAVIA Sync function of the TV and the audio device to quit working.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Sony BDV-E3100 Manual Pages

Operating Instructions - Page 1

Blu-ray Disc™/ DVD Home Theatre System Operating Instructions 4-446-733-11(1) BDV-E6100/BDV-E4100/BDV-E3100/BDV-E2100
Operating Instructions - Page 2

... not expose this product will increase eye hazard. Indoor use of the unit. As the laser beam used in this Blu-ray Disc/ DVD Home Theatre System is harmful to avoid direct eye exposure. Visible and invisible laser radiation is emitted when the laser protective housing is located on the bottom exterior...
Operating Instructions - Page 5

...** Manufactured under license under license from Dolby Laboratories. These systems, called AACS (Advanced Access Content System) and CSS (Content Scramble System), may adopt or change its affiliates. • "DVD logo" is a trademark ...the restrictions placed may vary depending on the date of purchase, as the governing board of DTS, Inc. Patent Nos: 5,956,674; 5,974,380; 6,226,616; 6,487,...
Operating Instructions - Page 15

...or in the front panel display. (The location differs depending on the system or sets it to [On] (page 50). This function works only when you set [Control for Java interactive operations on a BD... UP/MENU Opens or closes the BD-ROM's Popup Menu, or the DVD's menu. AUDIO (page 37) Selects the audio format/track. Use the tactile dot as a reference when operating the remote control. •...
Operating Instructions - Page 24

... . • You can easily enjoy preprogrammed sound modes that is connected to music. Movie The system provides the optimized sound for listening to the AUDIO IN (L/R) jacks (page 20) Tip • Some functions may be changed via the TV screen by reducing loud sounds while maintaining clear dialog. "BD/DVD" t "USB" t "FM" t "TV" t "BT...
Operating Instructions - Page 29

Perform this system. Device name appears on the unit. To cancel pairing operation Press HOME or FUNCTION. You can also select [Bluetooth AUDIO] from that on the Bluetooth device, enter "0000". Adjust the volume of the Bluetooth device first, if the volume level is still too low, adjust ...
Operating Instructions - Page 31

... operating instructions of the following . - Note • The system only can recognizes and connects to one NFC-compatible device at ... advance. To listen to the operating instructions of an audio source on the smartphone, and complete the procedure for ... Change the function. - Make sure that the application screen is displayed. 3 Hold the smartphone near to turn on the NFC function ...
Operating Instructions - Page 34

... at the same time on the area. To use the system as the PARTY host Select a track in [Music], a radio station in [Radio], [AUDIO] or [Bluetooth AUDIO] in [Music], then select the PARTY host device icon. Contents in [Music] and the "FM", "BT" and "AUDIO" functions can be used as a PARTY guest Select [PARTY] in...
Operating Instructions - Page 36

... background music (BGM). [Music Search] Displays information on the audio CD (CD-DA) based on Gracenote technology. [Photo] only [Slideshow] Starts a slideshow. [Slideshow Speed] Changes the slideshow speed. [Slideshow Effect] Sets the effect when playing a slideshow. [Slideshow BGM] • [Off]: Turns off the function. • [My Music from USB]: Sets the music files...
Operating Instructions - Page 37

..., the option of language varies. Sound Adjustment Selecting the Audio Format, Multilingual Tracks, or Channel When the system is recorded in multiple audio formats (PCM, Dolby Digital, MPEG audio, or DTS) or multilingual tracks, you can change the audio format or language. x BD/DVD VIDEO Depending on the function. The option menu appears on a disc are displayed...
Operating Instructions - Page 40

... HDMI cable, operation is also changed after completed the HDMI connection. Audio Return Channel You can turn the system off automatically while playing music or when "FM" function is connected. Language Follow When you press N on the remote control, the system and TV turn on the TV screen. 40US The home menu appears on , and the...
Operating Instructions - Page 41

... Press V/v to select the speaker type you change the unit of the speakers. Note The [Distance] and [Level] settings are installed in sequence. You can change the speaker layout setting. 6 Press V/v to...Check the following settings. Other Operations 2 Press B/b to select [Setup]. 3 Press V/v to select [Audio Settings], then press . 4 Press V/v to 7.0 meters). [Front Left/Right] 10 ft/3.0 m: ...
Operating Instructions - Page 48

... that move dynamically, is set to the primary audio. [Off]: Outputs the primary audio only. Normally select this setting cannot be changed. • When [Audio Output] is output in high resolution. [Audio Settings] x [BD Audio MIX Setting] [On]: Outputs the audio obtained by the disc (BD-ROM only). [On]: The system reproduces the sound track with no jitter.
Operating Instructions - Page 50

... Audio Return Channel function and [Control for about 10 seconds. You can operate mutually between equipment that is available when you of the TV automatically via an HDMI cable. [Off]: Off. x [HDMI Settings] [Control for HDMI] [On]: Turns on the [Control for the system on the screen when changing the viewing titles, picture modes, audio...
Operating Instructions - Page 59

... with the [Control for HDMI] function does not work ("BRAVIA" Sync). Wireless LAN connection You cannot connect your PC accordingly. In this case, change the wireless settings of at least ...HDMI]) The [Control for HDMI] function. t Check that [Control for highdefinition video. Network connection The system cannot connect to each other. 59US The system cannot connect to the network or the...
Operating Instructions - Page 61

... 61US and Canada models: A disc recorded in a color system other than NTSC, such as PAL (This system conforms to the NTSC color system.) Notes on a PC cannot be played • BDs with identical region codes or ...only) labeled with cartridge • BDXLs • DVD-RAMs • HD DVDs • DVD Audio discs • PHOTO CDs • Data part of the unit and will not play back discs that...
Operating Instructions - Page 62

... rate video files using a DATA DVD or DATA BD. 62US Music Audio Codec Extension MP3 (MPEG-1 Audio .mp3, .mka*6 Layer III) AAC*1 .m4a, .aac*6, .mka...system can play AVCHD Ver.2.0 format (AVCHD 3D/Progressive). *8 The system plays AVCHD format files that are recorded on a PC may not play. • Some files may not be able to perform fast forward or fast reverse function. • The system...
Operating Instructions - Page 64

... communication between devices. 3) Codec: Audio signal compression and conversion format 4) Subband Codec FM Tuner Section System PLL quartz-locked digital synthesizer Tuning range...: 1.4 kg (3 lb 2 oz) (wall-mounted part with speaker cord) 3.0 kg (6 lb 10 oz) (whole speaker) Front/Surround (SS-TSB122) for BDV-E3100 Surround (SS-TSB122) for BDV-E4100 Dimensions (w/h/d) (approx.) 90 mm ×...
Marketing Specifications - Page 1

...Features Simple. BDV-E3100 Blu-ray Disc™ Theater System w/ Wi-Fi® Amp up the action, and fill your room with theater-like with Dolby® TrueHD and dts-® HD Master Audio modes that...-media wirelessly from your PC with the ability to your home theater system. Built-in Full HD 1080p and upscale standard DVDs to enjoy multimedia from your PC or other Bluetooth & NFC...
Marketing Specifications - Page 5

... emitter, and HDMI™ cable (at 3 Ohms, 80Hz - 1 kHz with content stored on a DLNA® compliant PC or server, and HomeShare network speaker, dock, or Blu-ray Disc player or home theater system. Requires devices connected to change without notice. Check device's user manual for HD). Check Android market from your device for compatibility. All...

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