Question posted by kerrykasper on October 21st, 2018
Return Policy Nuts
Just bought a costume for $50 and learned her dad had already ordered it and was being shipped. Will not let us return for full refund-That is NUTS we are 3 days past that time and its never been worn.
Current Answers
Answer #1: Posted by Odin on October 22nd, 2018 6:51 AM
Sorry for your problems. Unfortunately, there's no law requiring a company to accept any return if the item was not misrepresented. You may wish to complain to corporate: Try the corporate contact information here--http://www.corporateofficeowl.com/Spirit%20Hallowe.... In addition, you may want to consider a review/complaint site like www.complaintsboard.com/,,, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies.
(Note that company policy permits returns within 14 days but excludes reimbursement for shipping. See https://www.spirithalloween.com/content.jsp?pageName=RetExch.)
(Note that company policy permits returns within 14 days but excludes reimbursement for shipping. See https://www.spirithalloween.com/content.jsp?pageName=RetExch.)
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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