Question posted by fallentonya on May 8th, 2023

Locked Out Of Account And There Are Tickets In It

We are locked out of our account and app and there are tickets in it. Need to change email and phone number on account. The number and email used previously was tied to a job we are no longer with. WE NEED HELP.

Current Answers

Answer #1: Posted by needsumit on May 10th, 2023 9:05 AM
needsumit

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March 1st, 2023

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This is common now a days .If you're unable to access your account because you've lost access to the email and phone number associated with it, the first step would be to try to reset the password.

To reset the password, go to the login page and click on the "Forgot Password" link. Follow the prompts to enter the email address associated with your account and then check your email for instructions on resetting your password.

If you're unable to reset your password this way, you may need to contact the customer support team for the app or service you're using. They should be able to assist you in recovering your account, changing the email and phone number associated with it, and retrieving any important tickets you may have had stored in your account.

It's important to remember to keep your account information up to date to avoid issues like this in the future. Good luck!

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