TomTom GO 730 Support Question
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Question posted by kathrynconti on September 2nd, 2013
Trying To Update Gps And Keep Receiving Msg That 'device Is Not Connected'
Current Answers
Answer #1: Posted by madushika on January 16th, 2023 11:40 PM
- Check the connection: Make sure that the GPS device is properly connected to the computer using the provided USB cable. If the cable is damaged, try using a different cable.
- Check the computer: Make sure that the computer is connected to the internet and that the internet connection is stable.
- Check the USB ports: Try connecting the device to different USB ports on the computer to ensure that the issue is not with a specific USB port.
- Check the device settings: Make sure that the device is configured to allow updates, this can typically be found in the settings or options menu of the device.
- Check the device's battery level: Make sure that the device's battery is charged enough to complete the update process.
- Check for updates on the device: Some devices may have an option to check for updates directly on the device, this can save you from the hassle of connecting the device to a computer.
- Check the manufacturer's website: Some manufacturers may provide updates for their devices on their website, rather than through the device's built-in update feature.
- If you have tried all of the above steps and you are still having trouble updating the device, it is recommended to contact the manufacturer's support team or the device's vendor for further assistance.
It's important to note that the above steps are a general guide, the specific instructions may vary depending on the device's make and model. It's recommended to consult the manufacturer's manual or the device's vendor website for the specific instructions for the device.
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