Question posted by a034944 on August 17th, 2011

Virutual Receptionist Slept In This Morning........did Not Open Phones Til 8:30

This happened for two hours in recent weeks...........what gives? Is my vocalocity bill reduced for my loss of business? customer# 40458  Allstate White Mountain ins.    Tom p.s.  your customer service line seems on permanent hold............EIRX

Current Answers

Answer #1: Posted by antiroach on August 17th, 2011 1:13 PM
This answer was accepted by the poster of the original question.
antiroach

Member since:
July 23rd, 2011

Points: 369,520
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It's possible your best route is to file a ticket with them.  To do so, you can go here.  Hopefully, that will get you faster service than waiting on hold all day.  Oh, the irony.

As a side note, it seems you are not the only customer that has had issues unfortunately.


Nerds need love too...

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