Returns/refunds

I ordered online from walmart, is the return policy from purchase date, ship date or delivery date? Does the 90 days include weekends/holidays? Since I purchased on November 27th for Christmas, would the RT/RF policy change at all to start after Christmas?

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Answer #1: Posted by Odin on February 26th, 2019 6:29 PM

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Odin

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is the return policy from purchase date, ship date or delivery date?
Does the 90 days include weekends/holidays?
Since I purchased on November 27th for Christmas, would the RT/RF policy change at all to start after Christmas?

1. Purchase date
2. Yes. It's 90 calendar days. (But not all items have a 90-day return period.)
3. For drones, computers, camcorders, digital cameras, digital music players, e-tablets, e-readers, portable video players, GPS units, video game hardware, and prepaid cell phones purchased between Nov. 1 and Dec. 24, the return period will begin on Dec. 26. But those items have a 15-day return period. There are no other holiday variations.

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Note that the store manager can decide to alter the above in individual cases. And some items may not be returned. The full return policy is set forth at https://corporate.walmart.com/policies

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