Xerox 3300MFP Support Question
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Question posted by voguemotorcompany on December 24th, 2012
Fax Issue On Xerox 3300mfp
I can send a fax but I can not receive one, what can I do to correct this problem?
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Related Xerox 3300MFP Manual Pages
IPv6 Supplement - Page 3
... enable and configure IPv6 and IPv6 Filtering on the [Properties] tab. 4. Click on some Xerox WorkCentre/Phaser mono printers and Xerox WorkCentre/Phaser mono MFP products via CentreWare Internet Services (CWIS). Default DHCPv6 (Dynamic Host Configuration Protocol) Settings
The device performs auto-address DHCPv6 configuration every time it supports IPv6, and whether the firmware level...
User Guide - Page 55
....
When the DRPD feature is set up, the DRPD option is unattended.
It is a multi-tasking device, it can activate secure receiving mode without setting a password, but cannot protect your machine stores incoming faxes in "Activating secure receiving mode".
2 Press the Scroll buttons until Print appears and press Enter. 3 Enter the four-digit password...
User Guide - Page 61
...mode helps with various user-selectable options for receiving and sending faxes.
If you pick up your preferences and ...Correction Mode b. It is not successful. Note If you have selected, and press Enter.
6 If necessary, repeat steps 4 through 5.
7 Press Stop/Clear to return to five digits. Sending options
Option
Description
Redial Times
You can select the default fax receiving...
User Guide - Page 103
...copy 6.3 PostScript problems 14.18 power save mode 2.4 printing
reports 13.1 USB memory 11.2 priority fax 9.7 problem, solve copying 14.15 error messages 14.7 faxing 14.16 Linux...to FTP server 8.4 to network computer 8.3 to SMB server 8.5 USB flash memory 11.1 secure receiving mode 9.5 sending a fax
2
automatically 9.2 manually 9.2 sounds, set 2.3 speaker sound 2.3 speaker volume 2.3 special copy ...
Evaluator Guide - Page 3
...copy, scan and fax
- High-end Performance The Phaser 3300MFP is the robust, reliable choice for speed, with the printing and scanning performance of larger multifunction devices. • ... workflows let you the right combination of top fax machines including speed dial, Secure Fax, color send, LAN
fax and fax forwarding (to their correct locations on resources: Toner-saver and power-saver...
Evaluator Guide - Page 6
...specific features and performance attributes you 'll see how the Phaser 3300MFP multifunction laser printer excels against other manufacturers' products.
6 Xerox Phaser 3300MFP Evaluator Guide Section 2: Evaluating Desktop Multifunction Printers Overview
Based on continuous study of our customers' productivity requirements, Xerox recommends that the following criteria be used to purchase for...
Evaluator Guide - Page 9
...; Scan to USB Memory Device: sends scanned images to any USB memory drive via USB or over
the network • Fax Forward to PC Desktop® Personal Edition scan software, which
saves paper and eases fax archival tasks • 24-bit color fax send - transmits paperless faxes directly from Xerox devices
Fax Features The Phaser 3300MFP offers fax features tailored toward individual users...
Evaluator Guide - Page 10
...10 Xerox Phaser 3300MFP Evaluator Guide Yield will ease the task of managing the device. Evaluate Ease of Installation, Management and Use
Installing a multifunction device ...can be challenging, whether an IT staff handles deployment in a larger organization or if the MFP is easily removed from your fax...
Evaluator Guide - Page 12
...
Copy resolution
Up to 600 x 600 dpi
Copy features
Reduce/enlarge, Two-sided (1:2 duplex copy), Background suppression, Collation, ID Card Copy, 2-up/4-up, Cloning, Poster
Fax
33.6 Kbps with user authentication
Warranty
One-year depot warranty, Xerox Total Satisfaction Guarantee
* Analog phone line required
12 Xerox Phaser 3300MFP Evaluator Guide
Evaluator Guide - Page 14
... Xerox or its authorized representatives under a Xerox express warranty or Xerox Maintenance agreement. Print-quality issues -- What's in the box:
• Phaser 3300MFP Multifunction Printer
• Print Cartridge (4,000 print capacity)
• Software and Documentation CDs (with machine setup, feature selections, operational problem solutions, and media feed and supply issues. Phaser 3300MFP...
Service Manual - Page 4
...; and PostScript® are trademarks of Adobe Systems Incorporated in the United States and/or other countries. ii
Phaser 3300MFP Service Manual Xerox technical training materials and service manuals are intended for resale. XEROX®, CentreWare®, Phaser®, PrintingScout®, and Walk-Up® are trademarks of Apple Computer, Inc. SunSM, Sun Microsystems™...
Service Manual - Page 14
... user's instructions, is neither dangerous for the consumer nor for this product symbolizes Xerox's declaration of conformity with the following applicable Directives of the European Union as of... compatibility. A signed copy of the Declaration of Conformity for the environment. xii
Phaser 3300MFP Service Manual This product, if used properly in accordance with European Union regulations, ...
Service Manual - Page 18
... Motor operation 4-11 No Power 4-12 Vertical Line is Curved 4-12 Fax & Phone Problems 4-13 No Dial Tone 4-13 Defective MF DIAL 4-13 Defective FAX FORWARD/RECEIVE 4-14 Defective FAX FORWARD 4-14 Defective FAX RECEIVE (1 4-14 Defective FAX RECEIVE (2 4-15 Defective FAX RECEIVE (3 4-15 Defective FAX RECEIVE (4 4-15 Defective Automatic Receiving 4-15
xvi
Phaser 3300MFP Service Manual
Service Manual - Page 24
... features of this product, participation in one unit.
General Information
Printer Introduction and Overview
The Xerox Phaser 3300MFP Multifunction Product combines print, copy, scan, and fax functions in Xerox Phaser 3300MFP Service Training is used for this product, Xerox certification for repairing, maintaining, and troubleshooting the MFP. The Multipurpose Tray (MPT) holds 50...
Service Manual - Page 44
... uses Laser Scanner Unit (LSU) with an electrophotographic process in the print engine, a moving CCD in the automatic feed scanner, and a built-in FAX receiving, and System Working Memory Area. If CIP4E used as Swath Buffer in Printing, Scan Buffer in Scanning, ECM Buffer in faxmodem for external DMA. Theory of Operation
Phaser 3300MFP Operational...
Service Manual - Page 62
...; 2-wire half-duplex fax modem modes with send and receive data rates up to...receiving ■ Tone modes and features ■ Programmable single or dual tone generation ■ DTMF receiver ■ Tone detection with three programmable tone detectors ■ Receive... for V.34 half-duplex ■ Digital speaker output to monitor received signal ■ Two 16-byte FIFO data buffers for burst data...
Service Manual - Page 88
... the fuser unit. Try again. Enter the correct server address.
A problem has occurred in the multi-purpose tray.
Open and then close the front cover. The mail size is completed.
Load paper in the LSU (Laser Unplug the power cord and plug it back inches. The receiving fax machine has not answered after more than...
Service Manual - Page 99
Component Check
Phaser 3300MFP Service Manual
s3300mfp-167
4-7 If a communication error occurs while the machine is in TECH mode, the protocol list will print automatically. Other Item
This list provides a list of the CCITT group 3 T.30 protocol during the most recent sending or receiving operation.
Report
General Troubleshooting
Protocol List
This list shows the sequence...
Service Manual - Page 106
... NOISE when pressing 1. If it makes NOISE while using Manual
Manual dial. Check the RECEIVE condition by trying to another fax machine.
4-14
Phaser 3300MFP Service Manual Check and Cause
Solution
1. Defective FAX FORWARD
RECEIVE is functioning, but RECEIVE is not functioning or the received data is abnormal, replace the Control Board. Manual Dial, replace or repair the...
Service Manual - Page 107
...Check and Cause
Solution
1. Phaser 3300MFP Service Manual
4-15 If it makes NOISE, rearrange the
Manual Dial.
Check and Cause
Solution
Check if the RECEIVE Mode is TEL MODE or FAX MODE.
1. Check and Cause
Solution
Check the FAX status of another machine receiving a FAX.
2. telephone line. (Refer to 'Defective FAX
RECEIVE'.)
2.
Check if the RECEIVE Mode is TEL MODE...
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