Unable To Access My Yahoo Mail Account

I have been using yahoo mail account for more than 5 yeras and I had no problems in the past. About 4 days ago (31/01/2013) I was not able to access my account. My answer to the security question is not recognised and alwyas reflecting a message that my answer do not match with the profile information. Please help.

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Answer #1: Posted by tintinb on February 3rd, 2013 11:41 PM

This answer was accepted by the poster of the original question.

tintinb

Member since:
October 26th, 2012

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If you cannot access your Yahoo Mail account, you can still recover it by using the Account Recovery page of Yahoo. You need to provide some important information that will verify your identity like the following.

Email Address
Alternate Email Address
Phone Number
Date of Birth
Zip Code
Country

You can start recovering your account by visiting this link:

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Yahoo Knowledge Base Results

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