Question posted by Wizguy on September 8th, 2020

Fault With Primary Camera

The primary camera of my iPhone 5s doesn't work. The screen becomes black when the camera is on. But the front camera works perfectly. What's the problem and how to solve it?

Current Answers

Answer #1: Posted by Troubleshooter101 on September 8th, 2020 10:05 PM
This answer was accepted by the poster of the original question.
Troubleshooter101

Member since:
September 30th, 2015

Points: 2,927,060
1,100
points
I think it is the rear camera. A bad causing under voltage would cause more trouble like a unresponding or ghosting touch screen. Replace the rear camera first. This was a very common problem of iPhone 5 that the rear or front camera stops working and causes crashes of the camera application. If this doesn´t work out please post your results so we can check the next steps. Use this guide iPhone 5 Rear-Facing Camera Replacement and good look to you.

P


Please check this link below:- https://www.ifixit.com/Answers/View/401770/Rear+Camera+black+screen



Thanks



Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Troublshooter101
Answer #2: Posted by Mustafafamir678910 on September 14th, 2020 6:01 AM
Mustafafamir678910

Member since:
September 14th, 2020

Points: 100
100
points

Similar Questions

Black Screen Shown On Iphone 8
Black screen is shown in the i-Phone 8. It shows more often when the front camera is open. There is ...
(Posted by Vema78 1 year ago)
How Any Lens Does Iphone 11 Pro Max Has At Back Of The Camera?
A:3B:1C:2D:
(Posted by festusalex36 1 year ago)
Video Download Problems.
When I download my videos made on my iphone4s to my PC they appear in the horizontal orintation and ...
(Posted by wpjcl 10 years ago)
My Iphone Camera Option Is Telling Me That Icannot Take Anymore Photos. And To G
Phone is telling me I cannot take anymore pics and to go to settings to change my storage options. I...
(Posted by lisaberube68 11 years ago)
What Are The Main Features Of Iphone S5 Model?
I want to know the main features of iPhone S5's main features, anyone here to help me please!
(Posted by mukhan92 11 years ago)
Ask a New Question
Use the box below to post a new question about iPhone.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

iPhone Reviews

View thousands of iPhone user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete iPhone customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed iPhone customer service rankings, employee comments and much more from our sister site.