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8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... the AC outlet is supplying power.
■ If you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Help and Support
For more information about troubleshooting, click Start, then click
Help and Support. The
message may help . Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these...
8511050 - Gateway Computer User Guide - Page 72
... correctly. Double-check the URL or try a different URL. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
You cannot connect to the Internet ■ If you do not have a problem with your ISP technical support for help.
■ Make sure that the connections have been made correctly.
- Type...
8511050 - Gateway Computer User Guide - Page 74
... card slots do not appear in the Search box
, then click the arrow.
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer.
8511050 - Gateway Computer User Guide - Page 77
..., then click Control Panel.
If information about modem troubleshooting, click Start, then
click Help and Support. Type the keyword modem
troubleshooting in the Search box
, then
click the arrow.
The Control Panel window opens. You may cause problems with no modem information is on your computer. www.gateway.com
71 To run modem diagnostics:
1 Close...
8511050 - Gateway Computer User Guide - Page 80
..., then retype the password.
74
www.gateway.com Make sure that the mouse port works. For more information about setting up a network in the Search box
, then
click the arrow.
Networks
You cannot connect to your company computer department or network administrator for help. Type the keyword network
troubleshooting in your password Make sure that...
8511050 - Gateway Computer User Guide - Page 82
..., click Start, then
click Help and Support.
Type the keyword printer troubleshooter
in Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is...
8511050 - Gateway Computer User Guide - Page 83
..., see "Configuring the audio jacks" on page 30. For more information about sound troubleshooting, click Start, then
click Help and Support. Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the volume controls...
8511050 - Gateway Computer User Guide - Page 88
...
Check local code requirements before installing Ethernet cable... 7: Networking Your Computer
Introduction to each computer or network device.
82
www.gateway.com Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps,... must install special Ethernet cables in your home or office. Most home networks are typically built using a router. To create an Ethernet network, you to set up ...
8511050 - Gateway Computer User Guide - Page 106
Contact with them could fall into such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section ...
8511050 - Gateway Computer User Guide - Page 112
... 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83, 89 jack 13, 31
protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting...
8511050 - Gateway Computer User Guide - Page 115
...) jack 13
U uninterruptible power supply (UPS) 17, 22
updating device drivers 3
updating Windows 42
UPS 17, 22 USB port 11, 14, 32
V
video playing 39 S-Video out jack 13
virus protecting against 43 removing with Norton Internet Security 43
voltage switch 13 volume
adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77
W
WAN IP...
8511051 - Gateway Computer Setup Poster - Page 1
... (optional)
Follow the instructions provided inside the speaker box.
8 Turn on your model) If available, connect to Add-in video, otherwise connect to the Gateway Support Web site at 800-846-2118 and choose option 7. Setting up your Gateway computer
1 Connect the mouse If you have a wireless mouse, follow the Wireless Keyboard Setup Guide that came with the...
8511051 - Gateway Computer Setup Poster - Page 2
... common issues, visit our Internet Support Site at support.gateway.com
© 2005 Gateway, Inc.
You can set up your Gateway computer
Your Gateway computer is a trademark or registered trademark of Gateway, Inc. Note: Your computer may vary from viruses and hacker attacks, make setting up to automatically download and install the latest updates. For more information about...
8511862 - Setup Poster for 6-bay Micro BTX case - Page 1
... the modem and network cables.
7 Turn on the power ( )
Turn on using your Gateway computer, see your User Guide that came with the mouse and keyboard. Follow the Windows setup screen instructions. If you need help and information about using your computer, call our Automated Troubleshooting System at support.gateway.com. For detailed information about common issues, visit...
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