HP C5645B - SureStore Travan T4e Tape Drive Support and Manuals
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HP SureStore T4 User's Guide - C5644-90943 - Page 6
... with Your Computer 5-3 Problems with Your Tape Drive 5-4
6 Product Specifications and Ordering Information
Interface A-2 Backup Speed A-2 Tape Format A-2 Reliability Specifications A-3 Power Requirements A-3 Physical Specifications A-3 Certifications A-3 Ordering Information A-4 Tape Cartridges A-4 SCSI Accessories A-4
7 Customer Support
Warranty B-2 Service and Support B-3 Contacting Customer...
HP SureStore T4 User's Guide - C5644-90943 - Page 11
... • Driver software
Power supply Stands for vertical mounting Customer Care Card and label
If anything is missing or appears damaged, contact your tape drive on the inside front cover of the Box
Check each item that came in the HP SureStore T4 box to write the model name (T4e), product number (C5645B), and...
HP SureStore T4 User's Guide - C5644-90943 - Page 13
...provided for the HP NetServer E-series servers or Vectra computers.)
A SCSI ribbon cable with the appropriate Advanced SCSI Programming Interface (ASPI) driver
A CD-ROM drive to install the software
For...this cable. Hardware Requirements
To install the HP SureStore T4 tape drive, your computer must have your computer manuals available to check the SCSI ID settings. You may have this ...
HP SureStore T4 User's Guide - C5644-90943 - Page 15
... HP SureStore T4 tape drive comes with a terminator block that there is going to be terminated correctly at each physical end of existing SCSI devices. An external T4 drive comes with a set ... (http://www.hp.com/go in addition to the tape drive, you view the SCSI configuration information.
1-9 Preparing for the tape drive or install a second SCSI host adapter to support the tape drive...
HP SureStore T4 User's Guide - C5644-90943 - Page 28
... Tape Drive What Next?
2 Install TapeAssure using the setup program on the HP SureStore Tape CD-ROM. In NetWare, you can install TapeAssure directly on the CD for the drive. Have a blank cartridge ready for the write-to verify that support the HP SureStore T4, while others require the drivers supplied on the HP SureStore Tape CD-ROM...
HP SureStore T4 User's Guide - C5644-90943 - Page 36
... HP SureStore Tape CD-ROM will need to install TapeAssure on the server. Some operating systems come with drivers that support the HP SureStore T4, while others require one of tests on the tape drive to verify that your software documentation to do if there is operational. Follow the instructions in your new tape drive is a problem...
HP SureStore T4 User's Guide - C5644-90943 - Page 47
... check that the SCSI bus is configured correctly.
Turn off the computer's power for service.
You may not have cleared properly. Check the host adapter manual for instructions on , the new adapter is up when you to solve the problem, call for at least 20 seconds, then turn it on again.
Check that the...
HP SureStore T4 User's Guide - C5644-90943 - Page 48
... installed.
Troubleshooting Things to Try First
Problems with Your Tape Drive
Problem The tape drive does
not power up. (The light does not
come on.)
You cannot back up the computer, check for error messages that refer to ascertain whether the SCSI board is installed and functioning properly.
If not,
install the appropriate driver. If so,
reinstall the HP...
HP SureStore T4 User's Guide - C5644-90943 - Page 49
The cartridge may have encountered a problem. The cartridge format may be the correct format. Check that the tape ...
If they are operator is fully inserted into the tape drive. A new operating system has been installed without the correct drivers for a while.
Troubleshooting Things to the tape drive. This should contain a list of attached devices. job for the tape...
HP SureStore T4 User's Guide - C5644-90943 - Page 57
... or problems with your computer, the host adapter, and your warranty has expired, you have purchased. The fee is installed correctly. Check the troubleshooting advice in this User's Guide and in the Replica program group for service or support:
Check that your local HP dealer or telephone the relevant number listed on page B-6.
Customer Support Service and Support
Service and Support...
HP SureStore T4 User's Guide - C5644-90943 - Page 59
...site. FTP
The address of your product. CompuServe
Download software, firmware and support documents;
Customer Support Service and Support
Worldwide Online Services
HP offers electronic services that give you a fast, interactive way to access information and help on set-up, configuration, installation and operation of our FTP site on the World Wide Web and FTP, as well as the countryspecific...
HP SureStore T4 User's Guide - C5644-90943 - Page 69
... 1-3 bulk eraser 4-3 problems 5-5
C
cable, internal power 2-4 capacity, tape 1-2, 4-3 care instructions 4-2 caring for operation 4-7 connector,SCSI 3-6 contacting HP B-6
contents of external 3-2
Index-1 See NetServer
HP part numbers A-4 HP service agreements B-4 HP SureStore Tape CD-ROM 1-
3, 1-5, 1-8, 1-9
humidity
conditioning cartridges 4-7
I
inserting tapes 4-4
installation
overview of box...
HP SureStore T4 User's Guide - C5644-90943 - Page 70
... 5-5 operation light 4-5 ordering information A-4 out-of-warranty service B-3
P
packaging for mounting 1-7 README file 1-8, 2-12, 3-8
read -write operations, data loss
4-5
Reed-Solomon error correction
A-2 reference points 5-5 reformatting tapes 4-3 reliability specifications A-3 removing tapes 4-4, 4-5 Replica technical support B-3 resistors 1-9 restore, failure 5-4 retension time A-2 returning...
HP SureStore T4 User's Guide - C5644-90943 - Page 71
... A-3 standby mode 3-7 stands 1-5, 3-5 static electricity precautions 2-3,
2-5
static electricity, problems
caused 5-4 storage capacity 1-2 storing tapes 4-7 supplies and accessories A-4 support B-3
telephone numbers B-6 system prerequisites 1-7
T
tape cartridge 1-3, 1-5 acclimatizing 4-7 brands 4-3 capacity 1-2, 4-3 caring for service B-4 SCSI ID 2-5, 3-3 specifications A-2
troubleshooting.
HP SureStore T4 User's Guide - C5644-90943 - Page 72
tridge
troubleshooting. See TR-4 car- active vs.
See Chapter 5
U
UL certification A-3 UNIX 1-8
cpio utility 1-8 tar utility 1-8 URL B-5 US support numbers B-6
V
Vectra computer 1-7, 2-7 verifying installation 2-11, 3-8 vertical installation 3-5
W
warranty B-2, B-4 warranty service B-3 weight A-3 Windows 3.1 1-8 Windows 95 1-8
Windows NT
backup utility 1-8 installing TapeAssure 2-12,
3-8 ...
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