IBM 1332 - InfoPrint B/W Laser Printer Support and Manuals
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User Guide - Page 4
Infoprint 1332/1352/1372
Diagnostic aids 3-1
Diagnostics ...Duplex Motor Test 3-5 Duplex Feed 1 Test 3-5 Duplex Feed 2 Test 3-6
Error log 3-6 Viewing the error log 3-6 Printing the error log 3-7 Clearing the error log 3-8
Hardware tests 3-8 LCD Test 3-8 Button Test 3-8 SDRAM Memory ...16 Printer setup 3-17
Setting the page count 3-17 Viewing the permanent page count 3-17
v Service Manual
User Guide - Page 19
...
approach used to perform the task. Repair information provides instructions for service personnel.
Special tools and test equipment are working.
CAUTION: When you are listed in the area of printer
problems.
4. Infoprint 1332/1352/1372
Preface
This manual contains maintenance procedures for making printer adjustments and removing and
installing FRUs.
5. It is a danger from...
User Guide - Page 21
...) or part. General information
The IBM Infoprint 1332/1352/1372 laser printers are available in the following models:
IBM Model name Configuration
IBM Infoprint 1332
IBM Infoprint 1332 network
IBM Infoprint 1352
IBM Infoprint 1352 network
IBM Infoprint 1372
IBM Infoprint 1372 network
Non-network Network
Non-network Network
Non-network Network
IBM Machine type
Lexmark Model name
4527-001...
User Guide - Page 39
... - Main Drive Motor initial lock failure
937 -
This error may be caused by a noisy AC input power source. • Be sure the correct LVPS has been installed. • If all the above are correct, replace the LVPS assembly.
948 PEL Clock Error
Indicates the pel clock check failed. Infoprint 1332/1352/1372
Service error code (continued)
Error code
Action
924 Fuser Error
An...
User Guide - Page 40
....
961 RAM in Slot 2 is Bad
If another DIMM is programmed into the code overlay card. If another SDRAM memory DIMM is as follows:
964 - Flash parts failed while programming network card x. If the printer is a network model, replace the system board.
980 Comm
The engine is not available, replace the memory option.
Where = CRC Failure or ECC Failure on the system...
User Guide - Page 84
... option assembly.
2-48 Service Manual Infoprint 1332/1352/1372
Duplex does not recognize that the option is installed, or other options below the duplex are correctly connected to the duplex system board at J9, J10, J11, and J12. If damaged, replace the duplex option.
If no problem is found , replace the duplex option assembly.
232 Jam displays on the...
User Guide - Page 99
Infoprint 1332/1352/1372
202 Paper Jam Open Rear Door displays and a sheet of paper is jammed prior to the pass thru sensor flag or 202 Paper Jam Open Rear Door displays, a sheet of paper feeds out to the standard bin even though bin x is selected and paper exits half way out of problem check the "Base printer sub error codes" on page 2-6. Service tip: For...
User Guide - Page 103
Infoprint 1332/1352/1372
The printer does not recognize the paper size selected. FRU 1 Back restraint
Side restraint Snap-in and set to: (V dc) Letter Legal A4 Exec B5 A5
0
0 +3.3 +3.3 0 +3.3
0
0
0
0
0
0
+3.3 +3.3 0
0
0 +3.3
0
+3.3 +3.3
0
+3.3 0
+3.3 +3.3 +3.3 +3.3 +3.3 +3.3 +3.3
If the voltage on the system board. If a problem is found , go to step 2. If no problem is not ...
User Guide - Page 110
... the problem, replace the control board.
271 Paper jam - Note...parts, or interference from J3 on the control board. Infoprint 1332/1352/1372
Remove Paper - Bin x
FRU
1 D.C. The voltage measures approximately 0 V dc.
motor mechanical linkage assembly
Action
Make sure the DC motor cable connector is displayed, POST incomplete, unable to replace the control board.
2-74 Service Manual...
User Guide - Page 114
... service check
Service tip: Before troubleshooting any service replaceable parts or components. Note: A 201 paper jam may have jammed prior to test for the media being used. • Test the printer using plain paper (20 lb).
Print the error log and see if 201 or 931 errors are logged. The voltage at the input sensor. If incorrect, replace the system board. Infoprint 1332...
User Guide - Page 122
... by the printer continue with a fresh strip. If incorrect, replace the switch assembly.
Infoprint 1332/1352/1372
StapleSmart finisher service check
Note: When removing the stapler mechanism from the option, first remove the staple supply cartridge. Note: When replacing staples in the supply cartridge, discard any old staples in the cartridge and replace with step 2. Problems with...
User Guide - Page 130
... cable harness to 0 V dc when the printer runs the print test.
Check the voltage at J22-3. If the problem continues, replace the system board.
2-94 Service Manual For any checks on the transfer roll or associated parts for proper operation. Infoprint 1332/1352/1372
Transfer roll service check
Service tip: The transfer roll is replaced when an 80 Scheduled Maintenance displays.
User Guide - Page 147
Infoprint 1332/1352/1372
Printer setup
Setting the page count
This lets the servicer change the page count from the menu. 2. Press Menu until the value you want displays. 3. Press Select to move to the next digit, and press Menu until you set... the system board is replaced because this board contains the printer NVRAM Memory where the page count is installed. Select Permanent Page Count...
User Guide - Page 153
... messages to indicate that paper is installed, a secondary message may be caused by the paper jamming prior to the paper reaching the input sensor flag. Open Rear Door
This message indicates the paper is not operating properly, especially the pass thru sensor of the output option. Infoprint 1332/1352/1372
Paper jams-base printer
Error Message 200 Paper Jam -
Note: A defective system...
User Guide - Page 155
... job from the finisher. A 281 Paper Jam message may be displayed when there is installed, a secondary message may be removed during the jam clearance procedure. Note: When the StapleSmart finisher option is a problem with the stapler assembly or the stapler card. If a job has accumulated in the finisher, then the printer alternately flashes the primary and secondary...
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