HP Nx9010 - Compaq Business Notebook Support and Manuals
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Popular HP Nx9010 Manual Pages
Maintenance and Service Guide - Page 6
... or Number
http://www.hp.com/notebooks
Comments
Compaq Notebook Web site
HP Business Support Web site HP Asia Pacific Channel Support Centre for Windows operating systems.
Service Manual
vii Call (800) 524-3388 for use technology code KE.
These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks. This manual is for membership...
Maintenance and Service Guide - Page 89
... for BIOS passwords-so record these directions exactly or you might damage the notebook. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Follow the instructions that are available from this program on a particular unit, select Change Settings in the BIOS Setup utility-except for Windows. 6.
Select Update, > Download...
Maintenance and Service Guide - Page 107
...Make sure C drive has adequate free space.
Use an external microphone (internal microphone normally not included). Test audio with notebook. Service Manual
Troubleshooting and Diagnostics 3-15
In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Use only DDR-266 SDRAM modules.
Not all third-party memory cards have...
Maintenance and Service Guide - Page 113
Optional: open the Support Ticket. To e-mail the Support Ticket to determine which of the notebook's components require service. In e-Diagtools for repair and/or follow-up actions. Boot from the Recovery CD or DVD. Service Manual
Troubleshooting and Diagnostics 3-21
Press F3 and then any key to display the Support Ticket. 14. Select View to exit and reboot. 12.
To save...
Service Manual - Page 6
... ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Introduction
This manual provides reference information for use technology code KE. These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks.
Service Manual - Page 132
... the update. Update the notebook's BIOS as follows: 1. Undock the notebook if it . 3. Connect any PCMCIA cards from it is defective, you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Service Manual
Removal and Replacement 2-61 BIOS updates are available from this program on a particular unit, click Change Settings in the BIOS Setup...
Service Manual - Page 136
... information for testing the functionality of the notebook, and for troubleshooting (page 3-5). • Diagnostic tools ! Verifying the repair (page 3-4). ! BIOS Setup utility (page 3-26). Serial Number Label "NoASP"
"ASP"
Table 3-1. In other countries, ASP support is a purchasable option. See the following table. Service Manual
Troubleshooting and Diagnostics
3-1 Checking for that...
Service Manual - Page 137
...Figure 3-1. Verify the repair by testing the functionality of a problem. Check the customer's description of the problem and any supporting information.
Try to duplicate the customer's problem.
To ensure quality repair, follow the basic troubleshooting steps shown below.
Troubleshoot the problem using: - Basic Troubleshooting Steps
3-2 Troubleshooting and Diagnostics
Service Manual
Service Manual - Page 148
....
Check software controls.
Make sure touch pad is connected, Use BIOS Setup to check settings.
Top case. Make sure C drive has adequate free space.
Switchboard PCA.
Service Manual
Troubleshooting and Diagnostics 3-13 Sound does not record. Call Center: Suggestions
Repair Center: Likely Causes
Reset notebook (see page 1-57).
Use an external microphone (internal microphone...
Service Manual - Page 150
... sources of infrared radiation can cause transmission errors.
Repair Center: Comments
Service Manual
Troubleshooting and Diagnostics 3-15 Check settings in Windows Help. Test LAN with ECP parallel port.
Open Hardware Device Manager. Symptom LAN/network General problems.
Infrared General problems.
Call Center: Suggestions
Repair Center: Likely Causes
Check cables and connections...
Service Manual - Page 154
... tests as a hardware, software, or firmware failure. Service Manual
Troubleshooting and Diagnostics 3-19 After each run it from the Recovery CD or DVD. To add information about your support agent, click e-Mail. The basic hardware test shows a recommended replacement part. Power-On Self-Test
Note If Quiet Boot is enabled in BIOS Setup (the default setting), press Esc during boot to view...
Service Manual - Page 159
...kB successfully tested. A parity error indicates that failed the memory test. Press to locate the address and display it on the screen.
Entering SETUP ...
Press to start the boot process or to shadow RAM.
3-24 Troubleshooting and Diagnostics
Service Manual
Video BIOS shadowed
Video BIOS copied to enter BIOS Setup and change the settings. Message
Description
02F5...
Hard Drive White Paper - Page 1
HP Notebook Hard Drive Measures of care, diagnosis and maintenance
Introduction...2 HP Notebook LidSwitch Policy...3 Notebook F10 Setup Hard Drive Self-Test 3 Minimum System BIOS Required...4 Hard Drive Mounting Screw...4 HP Recommendations for Notebook Users 5 Hard Drive Troubleshooting Flowchart...6
Hard Drive White Paper - Page 2
... to shock events beyond the set specifications, the hard drive can occur. HP addresses these issues with the following errors to shock events. In each new generation of hard drives, the manufacturers have to reduce the risk of how easily it can fail.
This white paper explains the measures that occurs • While the notebook is in symptoms such...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks - Page 4
... by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for installation -- Refer to properly set up the networking and security components of Necessary Drivers and Enhancements (along with the system for instructions.)
2. See Table 1 for complete SP2 installation instructions.
3. Restart the notebook PC.
Platforms
All supported platforms...
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