Ecobee Support
Help and Support for Ecobee 
Problems with Ecobee?
Choose one of the following Ecobee support options:
- Click the "Ask a Question" button to post a new question about Ecobee
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
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Most Popular Ecobee Questions
How Can I Find Unbiased Ecobee Reviews?
I am looking into Ecobee, but would like to read honest ratings and reviews first.
I am looking into Ecobee, but would like to read honest ratings and reviews first.
What Are The Ecobee Return Procedures And Refund Policies?
I need to return my Thermostat to Ecobee, but I do not know their policies and procedures.
I need to return my Thermostat to Ecobee, but I do not know their policies and procedures.
How Do I Begin The Ecobee Warranty Claim Process?
After a few months, my Ecobee Security Camera stopped working on me. I think it is still under warra...
After a few months, my Ecobee Security Camera stopped working on me. I think it is still under warra...