El Pollo Loco Reviews
Customer reviews for El Pollo Loco
Read reviews about El Pollo Loco from users just like you! If you have anything to add, please click the "Submit Review" button on this page.Have a Story to Share?
Post a new El Pollo Loco review and earn 750 points!
Overall Ratings
(1 ratings)
(0 ratings)
(0 ratings)
(0 ratings)
(0 ratings)Attribute Ratings
Customer Service (0 ratings)Perform as Advertised (1 ratings)Timeliness (0 ratings)Use Again (1 ratings)Cost Effective (0 ratings)El Pollo Loco Reviews
Anonymous-165376.... April 7th, 2019
I am a 73 year old living on social security. I eat at your store #5979 at least once a week, but the food and service is so poor I am reluctant to go back. Most of the time my order is wrong or incomplete. They charge me for sour cream that I rarely get in my order. Tonight I ordered mashed potatoes and gravy, flour tortillas, etc. Well thet did not have flour tortillas so I got corn. When I got home and opened the mashed potatoes, their was a huge brown, blood- clot looking blob on top of the potatoes. It was so disgusting I almost threw up. Would love to send you the picture I took. It looks like gravy that has been sitting for weeks.