Linksys Reviews
Customer reviews for Linksys
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Overall Ratings
(1 ratings)(1 ratings)
(1 ratings)
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Customer Service (3 ratings)
Perform as Advertised (3 ratings)Timeliness (3 ratings)
Use Again (3 ratings)Cost Effective (2 ratings)Linksys Reviews
Anonymous-99277.... February 17th, 2013
Once again, I bought a Cisco Linksys product, thinking that it would be the answer to my home wireless network problems. Once again I've been very disappointed by the product itself and your convoluted and frustrating customer support process. This time it was the RE1000 range extender. I couldn't get it set up. Not only was the online instruction fruitless, but also the owner's manual on the installation disc was written in nearly every language BUT English -- which I had expected it to have since I had bought the item in North Carolina, USA. After more than two hours of swearing, I finally found a support telephone number that answered -- somewhere in India, I think. I'm not sure, because the person's accent was so difficult for this USA resident to understand that I simply could not tell. She did, however, get me through the installation, but, alas, the unit not only did not extend my router's range, it disrupted my network and had to be unplugged so that I could at least use my old, inadequate signal that my to-of-the-line E67500 LINKSYS router was supposed to have provided even without an extender. I've given up. If it were not illegal, I would throw the RE1000 into the ocean. Instead, I will put it in my trash recycling bin. I will not buy another Cisco product. I have finally, after many disappointments and frustrations, learned my lesson. I don't know of the products of other manufacturers are any better, but certainly they cannot be any worse.
Zookeeper156.... February 12th, 2012
Average
It turns off late at night and is very slow when being used by multiple computers. Not very effective, but still worth it,
Anonymous-24817.... March 27th, 2011
I can believe they charged me 30 for that I want a refund cause I could have done it myself if they hadn't put there own problems there in the first place. I like the speed and connectivity of the router but they can take there support and stick it up there ass I think it is wrong that they even attemp to charge for something they should do to help out there customers