Scheduled Maintenance Guide 3rd Printing
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...the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. P.O. If the inquiry or concern cannot be resolved at the dealership. 3. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Telephone: (313) 594-4857 Fax...: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971...
...the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. P.O. If the inquiry or concern cannot be resolved at the dealership. 3. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Telephone: (313) 594-4857 Fax...: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971...
Scheduled Maintenance Guide 3rd Printing
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Additional Information Available on the Web To learn more . The website location is presented at the web site. 9 You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. Normal Schedule Normal Schedule The following section contains the "Normal Schedule". This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted.
Additional Information Available on the Web To learn more . The website location is presented at the web site. 9 You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. Normal Schedule Normal Schedule The following section contains the "Normal Schedule". This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted.
Warranty Guide 5th Printing
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...San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: prcac@ford.com In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: ...971-4-3327299 E-Mail: menacac@ford.com In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) TDD for hearing impaired: 1-800-232-5952 In Caribbean, Central ...
...San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: prcac@ford.com In Middle East & North Africa: Ford Middle East & North Africa Customer Relationship Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: ...971-4-3327299 E-Mail: menacac@ford.com In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) TDD for hearing impaired: 1-800-232-5952 In Caribbean, Central ...
Warranty Guide 5th Printing
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Table of Contents 1. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. INTRODUCTION 2. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2002-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage 1 2 2 2 ...PowerStrokeா Diesel Engine Coverage What Is Not Covered? 4. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do...
Table of Contents 1. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. INTRODUCTION 2. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2002-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage 1 2 2 2 ...PowerStrokeா Diesel Engine Coverage What Is Not Covered? 4. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? Do...
Warranty Guide 5th Printing
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..., you are interested in detail the warranty coverages that service, but you , then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2002-model Electric Ranger, you are eligible for that apply to medium/heavy duty trucks over 10,000...the New Vehicle Limited Warranty (pages 4-7). This booklet explains in knowing whether the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Relationship Center at 1-800-392-3673. 1. Certain warranty repairs require special training though, so not all warranty ...
..., you are interested in detail the warranty coverages that service, but you , then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2002-model Electric Ranger, you are eligible for that apply to medium/heavy duty trucks over 10,000...the New Vehicle Limited Warranty (pages 4-7). This booklet explains in knowing whether the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Relationship Center at 1-800-392-3673. 1. Certain warranty repairs require special training though, so not all warranty ...
Warranty Guide 5th Printing
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... YOUR VEHICLE We try to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that all your vehicle to perform scheduled maintenance as a dealer demonstrator), whichever occurs first. It is your responsibility to assist you...or trade your vehicle, and is always entered in allowing your automotive needs. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to make sure that a vehicle was damaged before he or she took delivery. Proper maintenance ...
... YOUR VEHICLE We try to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that all your vehicle to perform scheduled maintenance as a dealer demonstrator), whichever occurs first. It is your responsibility to assist you...or trade your vehicle, and is always entered in allowing your automotive needs. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to make sure that a vehicle was damaged before he or she took delivery. Proper maintenance ...
Warranty Guide 5th Printing
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...order or invoice. DO WARRANTIES APPLY IN OTHER COUNTRIES? warranty. Some states and/or local governments may receive instructions to www.Ford.com for additional customer assistance reference information. 3 not originally included in a foreign country or U.S. Please have to Bumper, Safety Restraint, Corrosion, ... to provide no-cost, service-type improvements - intended to your vehicle. Check with your dealer or call 1-800-392-3673 (FORD) to learn whether any adjustment program is covered under the U.S. In some cases, however, you do have mandated alternate time coverage...
...order or invoice. DO WARRANTIES APPLY IN OTHER COUNTRIES? warranty. Some states and/or local governments may receive instructions to www.Ford.com for additional customer assistance reference information. 3 not originally included in a foreign country or U.S. Please have to Bumper, Safety Restraint, Corrosion, ... to provide no-cost, service-type improvements - intended to your vehicle. Check with your dealer or call 1-800-392-3673 (FORD) to learn whether any adjustment program is covered under the U.S. In some cases, however, you do have mandated alternate time coverage...
Warranty Guide 5th Printing
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... trim, upholstery, and other parts that the actual mileage cannot be determined • using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be inoperative for these systems • ...the replacement of time with other appearance items that result from use and/or exposure to the elements. • non-Ford parts installed after the vehicle leaves Ford's control. For example, but not limited to, cellular phones, alarm systems, and automatic starting systems, and performance-enhancing...
... trim, upholstery, and other parts that the actual mileage cannot be determined • using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be inoperative for these systems • ...the replacement of time with other appearance items that result from use and/or exposure to the elements. • non-Ford parts installed after the vehicle leaves Ford's control. For example, but not limited to, cellular phones, alarm systems, and automatic starting systems, and performance-enhancing...
Warranty Guide 5th Printing
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... Company dealer as soon as a problem exists. Box 8001 El Monte, California 91731-2990 17 Ford recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of all receipts covering maintenance on your emission control system DEFECTS WARRANTY. As the...
... Company dealer as soon as a problem exists. Box 8001 El Monte, California 91731-2990 17 Ford recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of all receipts covering maintenance on your emission control system DEFECTS WARRANTY. As the...
Warranty Guide 5th Printing
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... violations of the terms of this warranty, you may have to show that you have the right to keep accurate records of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle. Be sure to save your service receipts and to deny you warranty coverage. If you need more... not satisfied with the handling of all maintenance work. Washington, D.C. 20460 23 PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you do not maintain your vehicle properly, Ford may have followed Ford's instructions on the inside front cover, and Dispute Settlement Board, page 26.
... violations of the terms of this warranty, you may have to show that you have the right to keep accurate records of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle. Be sure to save your service receipts and to deny you warranty coverage. If you need more... not satisfied with the handling of all maintenance work. Washington, D.C. 20460 23 PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you do not maintain your vehicle properly, Ford may have followed Ford's instructions on the inside front cover, and Dispute Settlement Board, page 26.
Warranty Guide 5th Printing
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... dealer for certain maintenance and wear items); coverage for details. 25 and • protection against repair costs after your dealer for Ford ESP coverage. (Exceptions are Federalized Territories and military customers where ESP repairs are authorized.) This information is the only service contract backed by a network of -mind protection throughout the United...
... dealer for certain maintenance and wear items); coverage for details. 25 and • protection against repair costs after your dealer for Ford ESP coverage. (Exceptions are Federalized Territories and military customers where ESP repairs are authorized.) This information is the only service contract backed by a network of -mind protection throughout the United...
Warranty Guide 5th Printing
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...of this process at any time without notice and without obligation. 26 10. Experience has shown that our customers have been very successful in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to participate in the ...a brochure/application, speak to your warranty concern has not been resolved using the three-step procedure, you are independent of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. This dispute handling procedure...
...of this process at any time without notice and without obligation. 26 10. Experience has shown that our customers have been very successful in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to participate in the ...a brochure/application, speak to your warranty concern has not been resolved using the three-step procedure, you are independent of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. This dispute handling procedure...
Warranty Guide 5th Printing
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...all other states where not specifically required by state law, Ford Motor Company requests that you give us the opportunity to make any needed repairs before you pursue the remedies provided by your state law allows, Ford Motor Company requires that you first send us the written ...notice. State warranty enforcement laws These state laws - The laws vary from state to : Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 27 11. allow owners to receive a replacement vehicle or a ...
...all other states where not specifically required by state law, Ford Motor Company requests that you give us the opportunity to make any needed repairs before you pursue the remedies provided by your state law allows, Ford Motor Company requires that you first send us the written ...notice. State warranty enforcement laws These state laws - The laws vary from state to : Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 27 11. allow owners to receive a replacement vehicle or a ...
Owner Guide 1st Printing
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... 154 161 177 180 185 Roadside emergencies Hazard flasher switch Fuses and relays Changing tires Jump starting Wrecker towing 186 187 189 196 202 207 Customer assistance The dispute settlement board Utilizing the mediation/arbitration Getting assistance outside the U.S.
... 154 161 177 180 185 Roadside emergencies Hazard flasher switch Fuses and relays Changing tires Jump starting Wrecker towing 186 187 189 196 202 207 Customer assistance The dispute settlement board Utilizing the mediation/arbitration Getting assistance outside the U.S.
Owner Guide 1st Printing
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...Outside air is about 6°C (43°F) or higher, the air conditioner will automatically dehumidify the air to reduce fogging. For added customer comfort, when the temperature control knob is anywhere in this mode. • FLR & DEF - Distributes outside temperature because the air conditioning...8226; PANEL & FLOOR - Allows for maximum heating by distributing outside air through the instrument panel registers. Climate controls • A/C - For added customer comfort, the air distributed through the floor ducts. However, the air will reduce fogging on your windshield.
...Outside air is about 6°C (43°F) or higher, the air conditioner will automatically dehumidify the air to reduce fogging. For added customer comfort, when the temperature control knob is anywhere in this mode. • FLR & DEF - Distributes outside temperature because the air conditioning...8226; PANEL & FLOOR - Allows for maximum heating by distributing outside air through the instrument panel registers. Climate controls • A/C - For added customer comfort, the air distributed through the floor ducts. However, the air will reduce fogging on your windshield.
Owner Guide 1st Printing
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...in this mode. • FLR•DEF-Distributes outside air through the instrument panel registers and the floor ducts. For added customer comfort, the air distributed through the floor ducts will automatically dehumidify the air to reduce fogging. -Distributes outside air temperature is ... only, use this mode. • PNL•FLR-Distributes outside air through the windshield defroster • DEF ducts. For added customer comfort, the air distributed through the instrument panel registers. Heating and air conditioning capabilities are provided in this mode. MAX A/C is about...
...in this mode. • FLR•DEF-Distributes outside air through the instrument panel registers and the floor ducts. For added customer comfort, the air distributed through the floor ducts will automatically dehumidify the air to reduce fogging. -Distributes outside air temperature is ... only, use this mode. • PNL•FLR-Distributes outside air through the windshield defroster • DEF ducts. For added customer comfort, the air distributed through the instrument panel registers. Heating and air conditioning capabilities are provided in this mode. MAX A/C is about...
Owner Guide 1st Printing
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... Rolling code garage door openers (or other rolling code devices) which are "code protected" and manufactured after two seconds which follows, or call toll-free customer assistance: 1-800-355-3515 or on the HomeLink Universal Transceiver. • Press and re-press the hand-held transmitters. To operate, simply press and...
... Rolling code garage door openers (or other rolling code devices) which are "code protected" and manufactured after two seconds which follows, or call toll-free customer assistance: 1-800-355-3515 or on the HomeLink Universal Transceiver. • Press and re-press the hand-held transmitters. To operate, simply press and...
Owner Guide 1st Printing
Page 164
...) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on steep downgrades. Shift strategy (4R100 automatic transmission) To account for customer driving habits and conditions, your dealer or a qualified service technician as soon as possible. 164 Driving Each time the vehicle is started, the transmission will...
...) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on steep downgrades. Shift strategy (4R100 automatic transmission) To account for customer driving habits and conditions, your dealer or a qualified service technician as soon as possible. 164 Driving Each time the vehicle is started, the transmission will...
Owner Guide 1st Printing
Page 180
... connector is provided under the instrument panel for taillamps, stop and turn lamps, back up lamps, battery charge, electric brakes (when a customer provided controller is pre-wired for trailer towing. The kit included with your vehicle for towing. If exceeded, cargo should be sure to ... puts additional loads on your vehicle is provided at least 800 km (500 miles). • Refer to the trailer for installing a customer-supplied electric brake controller. For your vehicle has been driven at the hitch. Refer to attach the brake controller and convert the hitch...
... connector is provided under the instrument panel for taillamps, stop and turn lamps, back up lamps, battery charge, electric brakes (when a customer provided controller is pre-wired for trailer towing. The kit included with your vehicle for towing. If exceeded, cargo should be sure to ... puts additional loads on your vehicle is provided at least 800 km (500 miles). • Refer to the trailer for installing a customer-supplied electric brake controller. For your vehicle has been driven at the hitch. Refer to attach the brake controller and convert the hitch...
Owner Guide 1st Printing
Page 186
... 000 miles) on Lincoln vehicles Roadside assistance will reimburse a reasonable amount. Lincoln vehicle customers call 1-800-521-4140. U.S. To obtain reimbursement information, U.S. Roadside emergencies GETTING ROADSIDE ASSISTANCE To fully assist if you need to arrange roadside assistance for yourself, Ford Motor Company will cover: • changing a flat tire • jump-starts •...
... 000 miles) on Lincoln vehicles Roadside assistance will reimburse a reasonable amount. Lincoln vehicle customers call 1-800-521-4140. U.S. To obtain reimbursement information, U.S. Roadside emergencies GETTING ROADSIDE ASSISTANCE To fully assist if you need to arrange roadside assistance for yourself, Ford Motor Company will cover: • changing a flat tire • jump-starts •...