Roadside Assistance Card Printing 2
Page 1
... maintained road. Towing services are provided by and/or through , Cross Country Motor Club, Inc., Medford, MA, except in excess of California, Inc., Thousand Oaks, CA*. If traveling in your vehicle information on the back of mind with the complimentary Roadside Assistance Program with services available from the warranty start • Fuel Delivery • Lock-out Assistance • Flat Tire Change •...
... maintained road. Towing services are provided by and/or through , Cross Country Motor Club, Inc., Medford, MA, except in excess of California, Inc., Thousand Oaks, CA*. If traveling in your vehicle information on the back of mind with the complimentary Roadside Assistance Program with services available from the warranty start • Fuel Delivery • Lock-out Assistance • Flat Tire Change •...
Tire Warranty Printing 3
Page 3
When making warranty repairs on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000 - 60% 24,001 - 36,000 - 30% MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR LINCOLN VEHICLES 1 - 12,000 -100% 12,001 - 24,000 - 60% 24...
When making warranty repairs on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000 - 60% 24,001 - 36,000 - 30% MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR LINCOLN VEHICLES 1 - 12,000 -100% 12,001 - 24,000 - 60% 24...
Tire Warranty Printing 3
Page 38
...; MAXXIS TIRES LIMITED WARRANTY This Limited Warranty applies only to Maxxis brand radial tires installed as original equipment on new passenger cars and light trucks, and to Maxxis brand temporary spare tires included with the Vehicle Owner's Manual and/or this Limited Warranty. • The Tire has been operated only under normal service conditions. • The Tire's owner resides in the United States or Canada. 37 REVIEW COPY -- 2013 Tire Warranty...
...; MAXXIS TIRES LIMITED WARRANTY This Limited Warranty applies only to Maxxis brand radial tires installed as original equipment on new passenger cars and light trucks, and to Maxxis brand temporary spare tires included with the Vehicle Owner's Manual and/or this Limited Warranty. • The Tire has been operated only under normal service conditions. • The Tire's owner resides in the United States or Canada. 37 REVIEW COPY -- 2013 Tire Warranty...
Tire Warranty Printing 3
Page 45
... plan to provide drivers with a specific tire line, visit michelinman.com/promise. (The limited warranty is not available for a new set of adjustment claim; Available 24 hours a day, 365 days a year in the applicable Michelin Owners Manual under WHAT IS NOT COVERED. The Michelin Promise Plan Powerful peace of the tire (road hazard). Limited Mileage Warranty • MICHELIN passenger and light truck tires (replacement and original equipment...
... plan to provide drivers with a specific tire line, visit michelinman.com/promise. (The limited warranty is not available for a new set of adjustment claim; Available 24 hours a day, 365 days a year in the applicable Michelin Owners Manual under WHAT IS NOT COVERED. The Michelin Promise Plan Powerful peace of the tire (road hazard). Limited Mileage Warranty • MICHELIN passenger and light truck tires (replacement and original equipment...
Tire Warranty Printing 3
Page 53
..., the Scorpion Zero Asimmetrico and the Scorpion Verde. • Mileage warranty on tires fitted as Original Equipment (Pirelli brand tires supplied as misalignment, defective brakes, defective shock absorbers or struts, or improper rims. • Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while flat, underinflated, overinflated or abused during servicing. • Tires affected by flat spotting caused by improper transport or...
..., the Scorpion Zero Asimmetrico and the Scorpion Verde. • Mileage warranty on tires fitted as Original Equipment (Pirelli brand tires supplied as misalignment, defective brakes, defective shock absorbers or struts, or improper rims. • Tires damaged by fire, chemical corrosion, vandalism, wrecks, chains, theft, run while flat, underinflated, overinflated or abused during servicing. • Tires affected by flat spotting caused by improper transport or...
Warranty Guide Printing 1
Page 15
... for five years or 60,000 miles, whichever occurs first. Rear-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive axle housing (including all internal lubricated parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt), turbocharger/ supercharger unit, valve covers, water pump; Normal tire wear or damage is to...
... for five years or 60,000 miles, whichever occurs first. Rear-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive axle housing (including all internal lubricated parts, cylinder block, cylinder heads, electrical fuel pump, electronic engine control unit, engine mounts, flywheel, injection pump, manifold (exhaust and intake), manifold bolts, oil pan, oil pump, seals and gaskets, thermostat, thermostat housing, timing chain cover, timing chain (gears or belt), turbocharger/ supercharger unit, valve covers, water pump; Normal tire wear or damage is to...
Warranty Guide Printing 1
Page 24
...8226; Motor Electronics Coolant Pump (Plug-in Hybrid vehicles only) • PCV System and Oil Filler Cap PHEV Onboard Charger Powertrain Control Module (PCM)/Engine Control Module (ECM)* Spark Control Components Spark Plugs and Ignition Wires Thermostat • Throttle Body Assembly (MFI) • Transmission Assembly (Plug-in Hybrid vehicles only) • Transmission Auxiliary Oil Pump (Plug-in Hybrid vehicles only) • Transmission Fluid Temperature Sensor (Plug-in Hybrid vehicles only) • Vacuum Distribution System * Includes hardware and emission related software changes only...
...8226; Motor Electronics Coolant Pump (Plug-in Hybrid vehicles only) • PCV System and Oil Filler Cap PHEV Onboard Charger Powertrain Control Module (PCM)/Engine Control Module (ECM)* Spark Control Components Spark Plugs and Ignition Wires Thermostat • Throttle Body Assembly (MFI) • Transmission Assembly (Plug-in Hybrid vehicles only) • Transmission Auxiliary Oil Pump (Plug-in Hybrid vehicles only) • Transmission Fluid Temperature Sensor (Plug-in Hybrid vehicles only) • Vacuum Distribution System * Includes hardware and emission related software changes only...
Warranty Guide Printing 1
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... are covered by the Standard California Defects Warranties and AT PZEV Defects Warranties. • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors Air Induction System Battery Energy Control Module (BECM) Brake Hydraulic/Electric Control Assembly (Plug-in Hybrid vehicles only) Brake Vacuum Pump (Plug-in Hybrid vehicles only) Catalytic Converter Electronic Engine Control Sensors and Switches • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Manifold Exhaust Pipe (Manifold to Catalyst) Fuel Filler Door Sensor (Plug...
... are covered by the Standard California Defects Warranties and AT PZEV Defects Warranties. • Air Flow Sensor • Air/Fuel Feedback Control System and Sensors Air Induction System Battery Energy Control Module (BECM) Brake Hydraulic/Electric Control Assembly (Plug-in Hybrid vehicles only) Brake Vacuum Pump (Plug-in Hybrid vehicles only) Catalytic Converter Electronic Engine Control Sensors and Switches • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Manifold Exhaust Pipe (Manifold to Catalyst) Fuel Filler Door Sensor (Plug...
Warranty Guide Printing 1
Page 33
...Electric Control Assembly (1) Power Steering Wiring Assembly Catalytic Converter Variable Camshaft Timing Assembly Transmission Assembly (1) Inverter System Controller (1) Fuel Tank Exhaust Manifold Gasket Battery Energy Control Module (1) High Voltage Traction Battery Instrument Cluster (2) Powertrain Engine Control Unit (ECU) Dash Panel & Headlight Junction Wiring Assembly (3) Interior Wiring Assembly (3) Main Wiring Assembly (2) (1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) illumination only Important Information about the specific parts that are covered by this warranty...
...Electric Control Assembly (1) Power Steering Wiring Assembly Catalytic Converter Variable Camshaft Timing Assembly Transmission Assembly (1) Inverter System Controller (1) Fuel Tank Exhaust Manifold Gasket Battery Energy Control Module (1) High Voltage Traction Battery Instrument Cluster (2) Powertrain Engine Control Unit (ECU) Dash Panel & Headlight Junction Wiring Assembly (3) Interior Wiring Assembly (3) Main Wiring Assembly (2) (1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) illumination only Important Information about the specific parts that are covered by this warranty...
Owner Manual
Page 4
... Ignition Switch...124 Keyless Starting...124 Starting a Gasoline Engine...125 Engine Block Heater...127 Instrument Cluster Gauges...81 Warning Lamps and Indicators...83 Audible Warnings and Indicators...87 Information Displays General Information...88 Information Messages...98 Unique Driving Characteristics Hybrid Electric Vehicle...129 Climate Control Automatic Climate Control...105 Hints on Controlling the Interior Climate...107 Heated Windows and Mirrors...107 Cabin Air Filter...108 Remote Start...108 Fuel and Refueling Safety Precautions...135 Fuel Quality...136 Running Out of Fuel...
... Ignition Switch...124 Keyless Starting...124 Starting a Gasoline Engine...125 Engine Block Heater...127 Instrument Cluster Gauges...81 Warning Lamps and Indicators...83 Audible Warnings and Indicators...87 Information Displays General Information...88 Information Messages...98 Unique Driving Characteristics Hybrid Electric Vehicle...129 Climate Control Automatic Climate Control...105 Hints on Controlling the Interior Climate...107 Heated Windows and Mirrors...107 Cabin Air Filter...108 Remote Start...108 Fuel and Refueling Safety Precautions...135 Fuel Quality...136 Running Out of Fuel...
Owner Manual
Page 5
... Parking Brake...157 Hill Start Assist...157 Roadside Emergencies Roadside Assistance...187 Hazard Warning Flashers...188 Fuel Shutoff...188 Jump-Starting the Vehicle...188 Collision, Damage or Fire Event...191 Post-Crash Alert System...193 Traction Control Principle of Operation...159 Using Traction Control...159 Stability Control Principle of Operation...171 Using Cruise Control...171 Driving Aids Steering...173 Fuses Fuse Specification Chart...200 Changing a Fuse...207 Load Carrying Rear Under Floor...
... Parking Brake...157 Hill Start Assist...157 Roadside Emergencies Roadside Assistance...187 Hazard Warning Flashers...188 Fuel Shutoff...188 Jump-Starting the Vehicle...188 Collision, Damage or Fire Event...191 Post-Crash Alert System...193 Traction Control Principle of Operation...159 Using Traction Control...159 Stability Control Principle of Operation...171 Using Cruise Control...171 Driving Aids Steering...173 Fuses Fuse Specification Chart...200 Changing a Fuse...207 Load Carrying Rear Under Floor...
Owner Manual
Page 50
If you remote start duration. Authorized dealers can program remote controls for another 10 minutes. You can disable or enable the remote start will turn on the instrument panel once while applying the brake pedal before remote starting due to run time for your vehicle. The power windows will not work during the remote start your vehicle. Turning the Vehicle Off After Remote Starting Press the button once. Extending the Vehicle Run Time Repeat Steps 1 and 2 with an integrated keyhead...
If you remote start duration. Authorized dealers can program remote controls for another 10 minutes. You can disable or enable the remote start will turn on the instrument panel once while applying the brake pedal before remote starting due to run time for your vehicle. The power windows will not work during the remote start your vehicle. Turning the Vehicle Off After Remote Starting Press the button once. Extending the Vehicle Run Time Repeat Steps 1 and 2 with an integrated keyhead...
Owner Manual
Page 54
... Keyless Starting (page 124). 52 C-MAX (CCG) If you restart the engine by inserting a key into the ignition cylinder and recycling the ignition completely, then you may recognize the remote start system as a MyKey, if the MyKey driver uses the remote start fob. After clearing your vehicle to be remain active. This action forces your MyKeys, you can create a new MyKey. With a non-Ford-approved aftermarket remote start...
... Keyless Starting (page 124). 52 C-MAX (CCG) If you restart the engine by inserting a key into the ignition cylinder and recycling the ignition completely, then you may recognize the remote start system as a MyKey, if the MyKey driver uses the remote start fob. After clearing your vehicle to be remain active. This action forces your MyKeys, you can create a new MyKey. With a non-Ford-approved aftermarket remote start...
Owner Manual
Page 60
... feature, switch the ignition off . 4. The horn will sound once indicating programming is in motion at a speed greater than 4 mph (7 km/h); • your vehicle, • you press the remote control lock button, or • after some time. 58 C-MAX (CCG) Illuminated Entry The interior lamps and select exterior lamps will illuminate when you unlock the doors with the lamp control, or • any door is open the driver door...
... feature, switch the ignition off . 4. The horn will sound once indicating programming is in motion at a speed greater than 4 mph (7 km/h); • your vehicle, • you press the remote control lock button, or • after some time. 58 C-MAX (CCG) Illuminated Entry The interior lamps and select exterior lamps will illuminate when you unlock the doors with the lamp control, or • any door is open the driver door...
Owner Manual
Page 109
... open. HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: You must switch the ignition on . For maximum cooling performance, press MAX A/C. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with AUTO selected, the system directs the air stream toward the windshield and side windows for 2-4 seconds. Note: Do not adjust the settings when your fuel economy when...
... open. HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: You must switch the ignition on . For maximum cooling performance, press MAX A/C. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with AUTO selected, the system directs the air stream toward the windshield and side windows for 2-4 seconds. Note: Do not adjust the settings when your fuel economy when...
Owner Manual
Page 110
... control system adjusts the cabin temperature during remote start . You cannot adjust the system during remote start operation. Automatic Settings You can set to 72°F (22°C). 108 C-MAX (CCG) The feature will turn certain vehicle-dependent features back on the heated rear window. These actions could result in degradation or damage to the interior of the rear window. The heated mirrors remove ice, mist and fog when you switch the ignition...
... control system adjusts the cabin temperature during remote start . You cannot adjust the system during remote start operation. Automatic Settings You can set to 72°F (22°C). 108 C-MAX (CCG) The feature will turn certain vehicle-dependent features back on the heated rear window. These actions could result in degradation or damage to the interior of the rear window. The heated mirrors remove ice, mist and fog when you switch the ignition...
Owner Manual
Page 206
... rear view mirror Not used (spare) Not used Liftgate release Driver door unlock supply Cell phone passport (C-MAX Energi), Multifunction display, GPS module, SYNC Not used (spare) Instrument cluster Central lock and unlock supply Heating control head (manual air conditioner), Climate control module Steering wheel module Data link connector, OBD II supply Headlamp supply Fog lamp supply Reversing lamp supply Washer pump Ignition switch, Start button Radio, Hazard light switch Not used (spare) Power sun shade, Remote receiver antenna Washer pump ground Central locking ground...
... rear view mirror Not used (spare) Not used Liftgate release Driver door unlock supply Cell phone passport (C-MAX Energi), Multifunction display, GPS module, SYNC Not used (spare) Instrument cluster Central lock and unlock supply Heating control head (manual air conditioner), Climate control module Steering wheel module Data link connector, OBD II supply Headlamp supply Fog lamp supply Reversing lamp supply Washer pump Ignition switch, Start button Radio, Hazard light switch Not used (spare) Power sun shade, Remote receiver antenna Washer pump ground Central locking ground...
Owner Manual
Page 221
... the front wiper blades for an extended period of automotive batteries in winter to provide easier access to start the engine. 7. The front wipers will stay in memory by pressing on the ignition. Run the engine until the engine computer eventually relearns the idle trim and fuel trim strategy. See Windows and Mirrors (page 76). While the engine is running, step on the brake pedal and shift the transmission to their...
... the front wiper blades for an extended period of automotive batteries in winter to provide easier access to start the engine. 7. The front wipers will stay in memory by pressing on the ignition. Run the engine until the engine computer eventually relearns the idle trim and fuel trim strategy. See Windows and Mirrors (page 76). While the engine is running, step on the brake pedal and shift the transmission to their...
Owner Manual
Page 441
......102 Park Aid...103 Park Brake...103 Power Steering...103 Remote Start...103 Tire Pressure Monitoring System...104 Transmission...104 L Lighting Control...71 Headlamp Flasher...71 High Beams...71 Lighting...71 Load Carrying...174 Load Limit...175 Vehicle Loading...175 Locking and Unlocking...55 Activating Intelligent Access ...56 Autolock...57 Battery Saver...58 Illuminated Entry...58 Illuminated Exit...58 Mechanical Key...56 Opening a Rear Door from Inside...56 Power Door Locks...55 Remote Control...55...
......102 Park Aid...103 Park Brake...103 Power Steering...103 Remote Start...103 Tire Pressure Monitoring System...104 Transmission...104 L Lighting Control...71 Headlamp Flasher...71 High Beams...71 Lighting...71 Load Carrying...174 Load Limit...175 Vehicle Loading...175 Locking and Unlocking...55 Activating Intelligent Access ...56 Autolock...57 Battery Saver...58 Illuminated Entry...58 Illuminated Exit...58 Mechanical Key...56 Opening a Rear Door from Inside...56 Power Door Locks...55 Remote Control...55...
Owner Manual
Page 443
... Radio Service...283 Troubleshooting...284 Remote Start...108 Automatic Settings...108 Heated and Cooled Devices...109 Last Settings...109 Removing a Headlamp...222 Repairing Minor Paint Damage...236 Replacement Parts Recommendation...11 Collision Repairs...11 Scheduled Maintenance and Mechanical Repairs...11 Warranty on Replacement Parts...12 Scheduled Maintenance Record...427 Scheduled Maintenance...417 Seats...110 Security...63 Settings...330 Clock...331 Display...331 Settings...333 Sound...332 Vehicle...332 Replacing a Lost Key or Remote Control...48 Reporting Safety Defects...
... Radio Service...283 Troubleshooting...284 Remote Start...108 Automatic Settings...108 Heated and Cooled Devices...109 Last Settings...109 Removing a Headlamp...222 Repairing Minor Paint Damage...236 Replacement Parts Recommendation...11 Collision Repairs...11 Scheduled Maintenance and Mechanical Repairs...11 Warranty on Replacement Parts...12 Scheduled Maintenance Record...427 Scheduled Maintenance...417 Seats...110 Security...63 Settings...330 Clock...331 Display...331 Settings...333 Sound...332 Vehicle...332 Replacing a Lost Key or Remote Control...48 Reporting Safety Defects...