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Getting Started Guide - Page 17
..., click System Restore, click Next, and then follow the on -screen instructions to set from support.
System Restore
If you have to reset your
settings. This procedure deletes all open programs. 2. Run System Recovery from a recovery image stored on your permission or password when you want to restore the system to a previous state without losing...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 12
... GB of DDR3 SDRAM memory and dual channel memory support ● Intel integrated graphics ● DisplayPort video out (with audio) for second display support ● Optional MXM ...power supply ● ENERGY STAR® qualified, EPEAT® Gold registered
2
Chapter 1 Product Features Intel vPro (HP Compaq Elite 8300 All-in-One Business PC) ● Intel Q75 Express chipset (HP Compaq ...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 28
... Setup-Security
NOTE: Support for serial and parallel ports).
● Stringent security (enabling the stringent password disables the ability to reset the password by moving the jumper on password or setup password is set ) (allows viewing, but not changing, the F10 Setup Options without entering setup password). Allows you forget the setup password or the power-on password. The power...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 32
... DriveLock passwords during system start up, allowing you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to delete any previously loaded custom boot keys. Default is reset. UEFI and Windows Secure Boot only allow code signed by OS. Secure Boot enabled also sets Legacy Support...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 161
...Setup and enable network controller.
2. Incorrect network driver. Cause
Solution
No active network is network activity. System cannot autosense the network. Cause
Solution
Network controller is not properly loaded. Network status link light never flashes.
Network driver is disabled.
1.
Solving Network Problems....
1. Network controller is not set up properly. To access Device ...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 162
... a problem with an expansion board.
Cause
Solution
Network drivers are
...drivers.
The network controller is not securely connected.
Under the Computer Setup Advanced menu, change the resource settings for the board.
152 Chapter 8 Troubleshooting Without Diagnostics
Contact an authorized service provider.
Under the Computer Setup Advanced menu, change the resource settings...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 170
... Setup utility and ensure that the Web browser is not set up properly.
Install the correct driver for assistance.
Cause Internet Service Provider (ISP) account is connected to a live outlet.
Plug in Security > USB Security. The device does not have power. You might need to the Internet. Solving Internet Access Problems
If you encounter problems with your Internet Service...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 175
... System protection, System Restore, click Next, and then follow the on -screen
instructions. To add restore points manually: 1.
NOTE: Always use this System Restore procedure before you use System Restore to return the computer to software that you can also set from loss or damage, keep a backup copy of your computer, use the...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 197
... information. To prevent the computer from your configured setup password or power-on password in to log in a safe place away from becoming permanently unusable, record your computer. This computer supports two security password features that password so you can clear that are set, the setup password can also be used . See Computer Setup (F10) Utility on page 12 for the...
Maintenance & Service Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Busine - Page 200
... the power
outlet. 2.
Clearing and resetting the CMOS
The computer's configuration memory (CMOS) stores information about the computer's configuration. To access the MEBx, press Ctrl+P during POST. 1. Turn off . The AMT settings will clear the Active Management Technology (AMT) settings in case they are discharged of the computer or optional equipment. See Computer Setup (F10...
Hardware Reference Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Business - Page 5
...-adjustable/Recline Stand (Optional 6 Waking the HP Compaq Elite 8300 Touch All-in-One Business PC 7
2 Hardware Repair and Upgrade 8 Warnings and Cautions ...8 Additional Information ...9 Installing the Rear Port Cover ...9 Removing the Rear Port Cover 9 Connecting Power ...10 Disconnecting Power ...11 Installing a Security Lock ...12 Installing an Access Panel Security Screw 12 Synchronizing...
Hardware Reference Guide Elite 8300 Touch All-in-One Business PC Elite 8300 All-in-One Business PC Pro 6300 All-in-One Business - Page 22
... any external devices.
3. HP Compaq Elite 8300 Touch All-in-One Business PC
HP Compaq Elite 8300 All-in-One Business PC
HP Compaq Pro 6300 All-in-One Business...Repair and Upgrade Regardless of the power-on a soft flat surface. Turn off the computer properly through the operating system, then turn off any security devices that you set down on state, voltage is always supplied to the memory...
Illustrated Parts & Service Map Elite 8300 All-in-One Business PC - Page 1
...U.S. Illustrated Parts & Service Map
HP Compaq Elite 8300 All-in...replace shutter with Webcam assembly kit (698227-001)
2 Power supply, 230W 3 Left side panel 4 Right side panel 5 Standard stand assembly * Height adjustment stand 6 Upper rear access panel (security screw and hardware are not spared) * Lower rear access panel 7 Rear I /O Interfaces
Display Operating Systems
Intel® Core i7, i5...
Illustrated Parts & Service Map Elite 8300 All-in-One Business PC - Page 2
.... Check connector for proper
seating, type, compatibility. 3. Reseat graphics card. 2. HP Compaq Elite 8300 All-in models with Windows Professional * System board - Check DIMMs for proper
tion is giving correct error message. Replace kybd. Determine if hard drive is not optimized
seating, type, compatibility.
2. Clear CMOS memory, reboot 3. Remove DIMMs singularly and
reboot to fail...
Illustrated Parts & Service Map Elite 8300 All-in-One Business PC - Page 3
... Password and follow the instructions on , press the Esc key while "Press the ESC key for : embedded security devices, serial and parallel ports, system audio, network controller, and SATA ports. To change the Setup password, as soon as shown: current password/new password/new password. Deleting a Power-On or Setup password
1. Press Enter. Set Time and Date -
model and firmware...
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