Compaq StorageWorks 4100 - RAID Array Support and Manuals
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ISS Technology Update, Volume 9 Number 1 - Page 5
... completely. Common issues
The following documentation:
The Deployment Guide for HP ProLiant Servers Sun Solaris 10 for x86/x64 Systems, which is available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01153970/c01153970.pdf?jumpid=reg_R1002_USEN.
The user guide appropriate for your HP Smart Array controller, available at www.sun.com/bigadmin/home/index...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 3
Contents
About This Guide
Symbols in Text...vi Compaq Technician Notes vi Where to Go for Additional Help vii
Telephone Numbers viii
Chapter 1
Introduction
Fibre Channel Arbitrated Loop Components in a Primary Storage System 1-2 Compaq StorageWorks RAID Array 4000 System with Redundant Components...1-3
Fibre Channel Host Bus Adapter/P 1-4 Fibre Channel Host Bus Adapter/E 1-5 64-Bit/66-MHz ...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 4
... Channel Diagnostics for Windows 95/98 3-1 Compaq Fibre Channel Backup Diagnostics for Windows NT 3-2 Installing Compaq Fibre Channel Diagnostics for Windows CE 3-3 Installing Compaq Fibre Channel Diagnostics for Windows 95 or 98 3-4 Installing Compaq Fibre Channel Backup Diagnostics for Windows NT 3-4
Chapter 4
StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts
Overview of the...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 9
... Fibre Channel Fault Isolation Utility is used to help isolate problems on the FC-AL properly and tests for link errors within the FC-AL. 1 Chapter
Introduction
The Compaq StorageWorks Fibre Channel Troubleshooting Guide provides a description of Compaq StorageWorks RAID Array 4000 and 4100 components for primary and Enterprise Backup Solution components for secondary storage systems. It also...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 11
...FC-AL Components in a Primary Storage System
Reference
Component Server RA4000 Rack-Mountable RA4000 (Tower) Fibre Channel Storage Hub 7 GigaBit Interface Converter
Compaq StorageWorks RAID Array 4000 System with Redundant Components
A Compaq StorageWorks RAID Array 4000 system with two RA4000(s) One cable is connected between the Storage Hub 7 or Storage Hub 12 and each component on...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 15
... by the RA4000 Controller include: I Support for RAID 0, 1, 4, and 5 fault tolerance options I Fibre Channel support for connection to the Compaq StorageWorks RAID 4000 User Guide (P/N 340428-001) or Compaq StorageWorks RAID 4100 User Guide (P/N146297-001) for more information about configuration. Introduction 1-7
RA4000 Controller
The RA4000 Controller is a drive array controller designed to be...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 20
... Plug slot. 2. Install the GBIC that was removed in a non PCI Hot-Plug slot: 1.
1-12 Compaq StorageWorks Fibre Channel Troubleshooting Guide
Replacing Components in a Primary Storage System
This section describes the steps required to replace FC-AL components in a PCI Hot Plug slot: 1. When a Fibre Channel Host Bus Adapter/P fails in a StorageWorks RAID Array 4000 or 4100 storage system...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 38
... for Windows NT specifically to help identify any devices attached. 3-2 Compaq StorageWorks Fibre Channel Troubleshooting Guide
Compaq Fibre Channel Backup Diagnostics for Windows NT
The Compaq Fibre Channel Diagnostics is important to note this subset of the Compaq Fibre Channel Backup Diagnostics for Windows NT can also be sure to uninstall the current version and install the desired...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 41
4 Chapter
StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts
This chapter contains troubleshooting flow charts that will help diagnose problems on a FC-AL in an RA4000 and RA4100 Storage System. The flow charts are listed by problem symptoms or troubleshooting procedures, as follows: I Overview of the Troubleshooting Flow Charts (page 4-2) I Verify System Operation (4-4) I Determine...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 43
... Fibre Channel
Array Controllers missing? StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts ...Array Controllers missing? Use the Checking the Link between the
Yes
Storage Hub 7 and the Fibre Channel
Array Controller flow chart
No Done
Use the Some Fibre Channel Array Controllers Are Detected flow chart
No
When using the Fibre Channel Fault Isolation Utility, were errors...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 45
Any errors in the Fault Isolation Utility
Note: Loop errors may occur briefly as a result of starting the Fault Isolation Utility or adding or removing Fibre Channel Array Controllers. StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts 4-5
B
Highlight a server in Error Histogram? This is normal.
No
Done
Yes
Go to Determining Bad Link flow chart
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 57
... option kit (P/N 234468-B21)
The Fibre Array User Diagnostics Utility (located on the remote computer.
Insert the loopback plug into the GBIC. This plug is
part of running a diagnostic utility remotely through a serial port connection between the Fibre
Array and a PC such as a laptop.
StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts 4-17
Fibre Channel Loopback Test...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 59
... page 4-17 to begin the Fibre Channel Loopback Test flowchart again. Yes Replace the Fibre Channel Array Controller. Internal failure indicated? Done
Yes
No Return
Replace the GBIC or Fibre Channel Cable, depending on which was being tested.
StorageWorks RAID Array 4000 and 4100 Troubleshooting Flow Charts 4-19
G1
GBIC not plugged-in error?
No
Yes
Reseat the GBIC.
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 67
...
Hub 12? Refer to the Fibre Channel
Storage Hub 12 Installation Guide for the
location of the LED. Possible Fibre Channel Tape Controller problem. Refer to Appendix A for details. Refer to the Fibre Channel Tape Controller
User Guide for the location
of the LED. 5-8 Compaq StorageWorks Fibre Channel Troubleshooting Guide
B1
Are any Bypass LEDs
(Amber) lit on the...
Compaq StorageWorks Fibre Channel Troubleshooting Guide - Page 73
No
Yes
If the problem persists, try new components or seek Compaq
Service. Were there any errors?
Done Refer
No
to the Compaq Fibre Channel Tape
Controller User Guide for additional
troubleshooting information.
5-14 Compaq StorageWorks Fibre Channel Troubleshooting Guide E1
Is laser light coming from the cable connector? Possible Tape Controller failure.
Yes
Replace the GBIC at...
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