User Guide
Page 2
... product help you become familiar with the basic functionality of EZ Antivirus version 7. This guide is not intended to help . Overview This guide is designed to replace any of Contents Installation...3 The EZ Antivirus Program Window 5 The Selection Tabs...6 The Buttons...7 Antivirus Protection Status 9 On-demand Scanning ...10 Schedule a Scan ...11 Selective Scanning...13 Scan Settings ...14 Scanning Exclusions ...15 Real-time Protection...16 Disabling and Snoozing Real-time Protection 17 EZ Antivirus Updates ...18 Quarantined Items ...22 Log Files...
... product help you become familiar with the basic functionality of EZ Antivirus version 7. This guide is not intended to help . Overview This guide is designed to replace any of Contents Installation...3 The EZ Antivirus Program Window 5 The Selection Tabs...6 The Buttons...7 Antivirus Protection Status 9 On-demand Scanning ...10 Schedule a Scan ...11 Selective Scanning...13 Scan Settings ...14 Scanning Exclusions ...15 Real-time Protection...16 Disabling and Snoozing Real-time Protection 17 EZ Antivirus Updates ...18 Quarantined Items ...22 Log Files...
User Guide
Page 6
... available), then clicking on the ? A set up a scheduled scan, and configure your proxy server settings. Popup help on all buttons will be displayed relating to the tab you to start a scan of the entire computer, or choose certain files and folders to view the various components of EZ Antivirus. Popup Help 'Popup' context sensitive help symbol The Selection Tabs The selection tabs are grouped from left to right in the...
... available), then clicking on the ? A set up a scheduled scan, and configure your proxy server settings. Popup help on all buttons will be displayed relating to the tab you to start a scan of the entire computer, or choose certain files and folders to view the various components of EZ Antivirus. Popup Help 'Popup' context sensitive help symbol The Selection Tabs The selection tabs are grouped from left to right in the...
User Guide
Page 7
... quarantined items, view log files and create and send a system report to my-eTrust Customer Support. http://www.my-eTrust.com/contact/ • Technical Support - This can be useful if your computer contains many files and folders. http://www.my-eTrust.com/services/index.cfm The Buttons Different buttons are not using it. Selective Scanning When the Selective Scanning button is clicked, the Scheduled Scan dialog box will start scanning your selection. 7 It also provides web links to the product's configuration...
... quarantined items, view log files and create and send a system report to my-eTrust Customer Support. http://www.my-eTrust.com/contact/ • Technical Support - This can be useful if your computer contains many files and folders. http://www.my-eTrust.com/services/index.cfm The Buttons Different buttons are not using it. Selective Scanning When the Selective Scanning button is clicked, the Scheduled Scan dialog box will start scanning your selection. 7 It also provides web links to the product's configuration...
User Guide
Page 8
... options for configuring your proxy server is displayed containing log information. A drop down list is up to download a Virus Update. Scan Settings When you click on a regular basis. Update Antivirus When you click the Update Antivirus button, EZ Antivirus will appear containing all the options for configuring your virus scanning. Within this button, a simple message will appear containing all the options for customizing your antivirus software is presented allowing you to choose the log file...
... options for configuring your proxy server is displayed containing log information. A drop down list is up to download a Virus Update. Scan Settings When you click on a regular basis. Update Antivirus When you click the Update Antivirus button, EZ Antivirus will appear containing all the options for configuring your virus scanning. Within this button, a simple message will appear containing all the options for customizing your antivirus software is presented allowing you to choose the log file...
User Guide
Page 9
... be used if you to send a report about the protection status is a 'Details' button. Next to the tick, cross, clock or exclamation mark, there is displayed. The version and date of the update last installed will start allowing you are experiencing a problem with the software, and Customer Support have requested your antivirus protection (real-time protection, email protection and updated protection). System Report When the System Report button...
... be used if you to send a report about the protection status is a 'Details' button. Next to the tick, cross, clock or exclamation mark, there is displayed. The version and date of the update last installed will start allowing you are experiencing a problem with the software, and Customer Support have requested your antivirus protection (real-time protection, email protection and updated protection). System Report When the System Report button...
User Guide
Page 10
... Windows. • System items including registry, and system files. 10 includes all items on -demand scan. Displays the scan results. The following items are : Real-time scanning, email scanning, and on a file, and select eTrust EZ Antivirus from the right-click menu. • When you select the Selective Scanning button from the Virus Scanning tab, then choose a file, folder or drive to close the window. On-demand scanning occurs in a separate log file. If a virus is detected, a link...
... Windows. • System items including registry, and system files. 10 includes all items on -demand scan. Displays the scan results. The following items are : Real-time scanning, email scanning, and on a file, and select eTrust EZ Antivirus from the right-click menu. • When you select the Selective Scanning button from the Virus Scanning tab, then choose a file, folder or drive to close the window. On-demand scanning occurs in a separate log file. If a virus is detected, a link...
User Guide
Page 11
... be displayed in the form of information: • File Name - Path of infected item Name of infection including hyperlink to enable and configure the scheduled scan. 11 To enable and configure the scheduled scan, click the Schedule a Scan button located on a regular basis - If you to set a time to wait at the computer until the scan finishes. All scans performed by the on-demand scanner are connected...
... be displayed in the form of information: • File Name - Path of infected item Name of infection including hyperlink to enable and configure the scheduled scan. 11 To enable and configure the scheduled scan, click the Schedule a Scan button located on a regular basis - If you to set a time to wait at the computer until the scan finishes. All scans performed by the on-demand scanner are connected...
User Guide
Page 12
... scheduled scans. When selected, no scheduled scan will be enabled. The time can also be adjusted manually, by default. The following options are included in the Schedule Scan Settings dialog box: Do not run any scheduled scans This option is selected by clicking in the time field..., or be adjusted with the up or down arrows, or click in the field to manually enter a date (dd/mm/yyyy format), or use the dropdown list to display a calendar to choose the date to configure the time...
... scheduled scans. When selected, no scheduled scan will be enabled. The time can also be adjusted manually, by default. The following options are included in the Schedule Scan Settings dialog box: Do not run any scheduled scans This option is selected by clicking in the time field..., or be adjusted with the up or down arrows, or click in the field to manually enter a date (dd/mm/yyyy format), or use the dropdown list to display a calendar to choose the date to configure the time...
User Guide
Page 14
... the on-demand and real-time scans. Enables infected items to make your selections. The Scan Settings dialog box also allows you to set up a list of items to the default settings, which are used in the Email Scanner row. The Restore Defaults button can be used to change all the options to be quarantined. • Exclusions - Enables or disables the real-time protection Enables or disables the email scanner Enables or disables the cleaning of infected...
... the on-demand and real-time scans. Enables infected items to make your selections. The Scan Settings dialog box also allows you to set up a list of items to the default settings, which are used in the Email Scanner row. The Restore Defaults button can be used to change all the options to be quarantined. • Exclusions - Enables or disables the real-time protection Enables or disables the email scanner Enables or disables the cleaning of infected...
User Guide
Page 15
... click the Scan Settings button, located on the Scan My Computer tab, you will be excluded from being scanned by clicking once on it is set up an exclusion for. Note: When adding entries using the path field, you were configuring. 15 All files and folders mentioned in the desired way, click the Apply button to continue. You can be edited by antivirus software. If you...
... click the Scan Settings button, located on the Scan My Computer tab, you will be excluded from being scanned by clicking once on it is set up an exclusion for. Note: When adding entries using the path field, you were configuring. 15 All files and folders mentioned in the desired way, click the Apply button to continue. You can be edited by antivirus software. If you...
User Guide
Page 16
... real-time scanning component, or uninstall the product. This scanning will occur from disks or CDs. For example: • Documents you may be working on. • Web pages you visit. • New software you install. • Files you load from the moment you . This is detected. It is actively scanning all emails that every time you access. Real-time File Scanner The real-time file scanner scans all items you access a file, or receive an email, EZ Antivirus will display a window...
... real-time scanning component, or uninstall the product. This scanning will occur from disks or CDs. For example: • Documents you may be working on. • Web pages you visit. • New software you install. • Files you load from the moment you . This is detected. It is actively scanning all emails that every time you access. Real-time File Scanner The real-time file scanner scans all items you access a file, or receive an email, EZ Antivirus will display a window...
User Guide
Page 17
... being installed. This can be used to switch it is checking system critical files. Although it off for a set period of the real-time protection, or temporarily disable it for various purposes. The Infection Report Window will prompt you may need to temporarily suspend your antivirus software. For example, the installation of the virus that was detected. Real-time Email Scanner • Choose the Scan Settings button...
... being installed. This can be used to switch it is checking system critical files. Although it off for a set period of the real-time protection, or temporarily disable it for various purposes. The Infection Report Window will prompt you may need to temporarily suspend your antivirus software. For example, the installation of the virus that was detected. Real-time Email Scanner • Choose the Scan Settings button...
User Guide
Page 18
... Wake Now button. Automatically Updating As mentioned, EZ Antivirus updates automatically. Manually Updating It is at any of the updating options, EZ Antivirus will also update other essential components using one of the following methods: • Open EZ Antivirus and select the Update tab, then click the Update Antivirus button. • Right-click on a regular basis. Enter the number of minutes (1-999) that you have installed the program, and...
... Wake Now button. Automatically Updating As mentioned, EZ Antivirus updates automatically. Manually Updating It is at any of the updating options, EZ Antivirus will also update other essential components using one of the following methods: • Open EZ Antivirus and select the Update tab, then click the Update Antivirus button. • Right-click on a regular basis. Enter the number of minutes (1-999) that you have installed the program, and...
User Guide
Page 20
... will manually update using the Schedule Update Settings dialog box. For example, if you use a dial-up connection and you wish the update to the Internet. Update according to the schedule time below: This option allows you to choose your updates. The update will be set time for most users. There is accessed by clicking the Schedule Update button from within this dialog box: Update Type Update automatically: Selecting this option lets EZ Antivirus automatically update...
... will manually update using the Schedule Update Settings dialog box. For example, if you use a dial-up connection and you wish the update to the Internet. Update according to the schedule time below: This option allows you to choose your updates. The update will be set time for most users. There is accessed by clicking the Schedule Update button from within this dialog box: Update Type Update automatically: Selecting this option lets EZ Antivirus automatically update...
User Guide
Page 21
Selecting this option will apply to most users - Proxy Settings A proxy server is the default option. if you do not use a proxy server. 21 If it will use a proxy server to connect to the Internet: This option will allow EZ Antivirus to automatically search your default connection to perform the update. Automatically connect to the Internet if I am not already online: If you connect to the Internet using a modem, you can instruct EZ...
Selecting this option will apply to most users - Proxy Settings A proxy server is the default option. if you do not use a proxy server. 21 If it will use a proxy server to connect to the Internet: This option will allow EZ Antivirus to automatically search your default connection to perform the update. Automatically connect to the Internet if I am not already online: If you connect to the Internet using a modem, you can instruct EZ...
User Guide
Page 22
... proxy username and password details for example, File or Email. It also provides you will be able to connect the Internet to download the new updates. Proxy Authentication Users who are part of the infection including the extension. Quarantined Items Whenever malware is displayed. Date/Time: The exact time and date of infected items, use the Scan Settings dialog box. Use these proxy server settings: Try using the Automatically detect proxy server settings option first. To enable or disable...
... proxy username and password details for example, File or Email. It also provides you will be able to connect the Internet to download the new updates. Proxy Authentication Users who are part of the infection including the extension. Quarantined Items Whenever malware is displayed. Date/Time: The exact time and date of infected items, use the Scan Settings dialog box. Use these proxy server settings: Try using the Automatically detect proxy server settings option first. To enable or disable...
User Guide
Page 23
..., open EZ Antivirus and select the Tools tab, then click the Log Viewer button. The contents of each log file is displayed in either a .log or .txt file extension. Use the drop-down list located at the top of the log viewer. They will be copy and pasted into other applications and email clients for easy problem solving. 23 Once selected, it 's original location without any attempt to view. Log Files - Closes the Quarantined Items window. • Restore - Replaces...
..., open EZ Antivirus and select the Tools tab, then click the Log Viewer button. The contents of each log file is displayed in either a .log or .txt file extension. Use the drop-down list located at the top of the log viewer. They will be copy and pasted into other applications and email clients for easy problem solving. 23 Once selected, it 's original location without any attempt to view. Log Files - Closes the Quarantined Items window. • Restore - Replaces...
User Guide
Page 24
... Keys • Uninstall Information • Services • Product Installation Path • Various files may assist customer support in the report and sent to help diagnose the problem. What type of the PC to customer support: • System Model • Operating System • Processor • Physical Memory • Drive Information • Shared Folders • Printers • Display Adapters • Network Adapters • Certain System DLL's • Computer Associates Registry Keys • Windows...
... Keys • Uninstall Information • Services • Product Installation Path • Various files may assist customer support in the report and sent to help diagnose the problem. What type of the PC to customer support: • System Model • Operating System • Processor • Physical Memory • Drive Information • Shared Folders • Printers • Display Adapters • Network Adapters • Certain System DLL's • Computer Associates Registry Keys • Windows...
User Guide
Page 25
... Modes Real-time protection disabled: If the email protection or the realtime protection has been disabled from the right-click menu (when you can be associated with the update server. Examples of EZ Antivirus' functionality. EZ Antivirus will also record the full error in your mouse over the tray icon, the status of EZ Antivirus' protection, and providing easy access to be entered. It will be automatically displayed...
... Modes Real-time protection disabled: If the email protection or the realtime protection has been disabled from the right-click menu (when you can be associated with the update server. Examples of EZ Antivirus' functionality. EZ Antivirus will also record the full error in your mouse over the tray icon, the status of EZ Antivirus' protection, and providing easy access to be entered. It will be automatically displayed...
User Guide
Page 26
... the last update. • Product Info - Quickly and easily download and install the latest Virus Update. • Protection Status - The EZ Antivirus program window will be displayed. If you to disable EZ Antivirus for a set period of easy access options become available. Displays the status of the real-time protection, and the date of the Virus Updates, so that users are automatically warned if the software has not been updated for one...
... the last update. • Product Info - Quickly and easily download and install the latest Virus Update. • Protection Status - The EZ Antivirus program window will be displayed. If you to disable EZ Antivirus for a set period of easy access options become available. Displays the status of the real-time protection, and the date of the Virus Updates, so that users are automatically warned if the software has not been updated for one...
