Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Technology Guide
Page 64
...Touch Pointer icon on the screen check box. 3 Click OK. You then need to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) System Restore can be auto-detected by your computer. NOTE: Certain mice may need to the USB port. FOR MORE INFORMATION:...not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when...
...Touch Pointer icon on the screen check box. 3 Click OK. You then need to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) System Restore can be auto-detected by your computer. NOTE: Certain mice may need to the USB port. FOR MORE INFORMATION:...not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when...
Dell Technology Guide
Page 65
... driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on System Restore see "Using Microsoft® Windows® System Restore" on page...
... driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on System Restore see "Using Microsoft® Windows® System Restore" on page...
Dell Technology Guide
Page 126
... off and unplug the computer from the electrical outlet. FOR MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. For a laptop computer, remove any batteries. Do not allow water to manage and improve its performance. Use...Computer Before You Start Read the safety instructions available in the drive. Never touch the lens in the Dell™ safety information that come with water. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance ...
... off and unplug the computer from the electrical outlet. FOR MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. For a laptop computer, remove any batteries. Do not allow water to manage and improve its performance. Use...Computer Before You Start Read the safety instructions available in the drive. Never touch the lens in the Dell™ safety information that come with water. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance ...
Dell Technology Guide
Page 272
...tools you may display messages indicating errors or problems, which need to diagnose and resolve problems on how to resolve device configuration, compatibility problems, or operating status. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about ...of your system board, keyboard, display, memory, hard drive, etc. This light can also be resolved. Keyboard status lights indicate status and any problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button...
...tools you may display messages indicating errors or problems, which need to diagnose and resolve problems on how to resolve device configuration, compatibility problems, or operating status. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about ...of your system board, keyboard, display, memory, hard drive, etc. This light can also be resolved. Keyboard status lights indicate status and any problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button...
Dell Technology Guide
Page 274
...working by testing it with numbers on a power strip - Power, keyboard, and mouse extension cables - Ensure that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the same electrical outlet Diagnostic Lights for Desktop ...Some desktop computers have lights labeled with another device, such as a lamp. - Multiple power strips connected to help identify the problem. 274 Troubleshooting If the computer malfunctions, the sequence of interference are securely connected to the system board (see the documentation shipped with...
...working by testing it with numbers on a power strip - Power, keyboard, and mouse extension cables - Ensure that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the same electrical outlet Diagnostic Lights for Desktop ...Some desktop computers have lights labeled with another device, such as a lamp. - Multiple power strips connected to help identify the problem. 274 Troubleshooting If the computer malfunctions, the sequence of interference are securely connected to the system board (see the documentation shipped with...
Dell Technology Guide
Page 275
... use the status of the lights to help identify the problem. C P U F A N F A I L U R E - During normal operation, the keyboard status lights display the current status of certain features. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for the topic on page 337 for...
... use the status of the lights to help identify the problem. C P U F A N F A I L U R E - During normal operation, the keyboard status lights display the current status of certain features. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for the topic on page 337 for...
Dell Technology Guide
Page 276
... OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I O N - System Messages for Laptop Computers NOTE: If the message you received is correct (see "Contacting Dell" on page 292). ERROR 8602 - Contact Dell (see "System Setup" on page 292. K E Y B O A R D F A I T E P R O T E C T E D E R R O R - F L A S H P A R T W R I L U R E - Keyboard failure or keyboard cable loose (see "Keyboard Problems for either the operating system or the program that the boot sequence information is not listed in...
... OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I O N - System Messages for Laptop Computers NOTE: If the message you received is correct (see "Contacting Dell" on page 292). ERROR 8602 - Contact Dell (see "System Setup" on page 292. K E Y B O A R D F A I T E P R O T E C T E D E R R O R - F L A S H P A R T W R I L U R E - Keyboard failure or keyboard cable loose (see "Keyboard Problems for either the operating system or the program that the boot sequence information is not listed in...
Dell Technology Guide
Page 292
...→ System→ System Properties→ Hardware→ Device Manager. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 292 Troubleshooting I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E - Keyboard Problems for bent or broken pins. If your IEEE 1394 device is firmly connected to the computer. • Shut down the computer (see "Contacting...
...→ System→ System Properties→ Hardware→ Device Manager. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 292 Troubleshooting I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E - Keyboard Problems for bent or broken pins. If your IEEE 1394 device is firmly connected to the computer. • Shut down the computer (see "Contacting...
Dell Technology Guide
Page 294
... 1 Click Start Wizard→ Next. → All Programs→ Accessories→ Program Compatibility 2 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with the ...10 seconds (until the computer turns off), and then restart your computer. See the software documentation for at www.dell.com/regulatory_compliance. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is ...
... 1 Click Start Wizard→ Next. → All Programs→ Accessories→ Program Compatibility 2 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with the ...10 seconds (until the computer turns off), and then restart your computer. See the software documentation for at www.dell.com/regulatory_compliance. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is ...
Dell Technology Guide
Page 297
... Manual for your computer). Computers" on the keyboard, move the mouse, or press the power button to resume normal operation. The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. •... and then reinstall any power strips being used are plugged into an electrical outlet and are turned on the back of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the system board (see the Service Manual for your computer). I F T H E P O W E R L I G H T I S B L I ...
... Manual for your computer). Computers" on the keyboard, move the mouse, or press the power button to resume normal operation. The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. •... and then reinstall any power strips being used are plugged into an electrical outlet and are turned on the back of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the system board (see the Service Manual for your computer). I F T H E P O W E R L I G H T I S B L I ...
Dell Technology Guide
Page 302
... Troubleshooting Ensure that the monitor is turned on. • If the power light is required for troubleshooting purposes. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and ... monitor cable connectors to have missing pins). If you remove the card, store it with another device, such as shown on the keyboard or move the mouse to support.dell.com. The Screen is not necessary when installing additional graphics cards; TE S T T H E E L E C T R I C A L O U T L E T - NOTICE: ...
... Troubleshooting Ensure that the monitor is turned on. • If the power light is required for troubleshooting purposes. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and ... monitor cable connectors to have missing pins). If you remove the card, store it with another device, such as shown on the keyboard or move the mouse to support.dell.com. The Screen is not necessary when installing additional graphics cards; TE S T T H E E L E C T R I C A L O U T L E T - NOTICE: ...
Dell Technology Guide
Page 304
... states: • If the power light is blue and the computer is not responding, see "Contacting Dell" on the back of the procedures in this section, follow the safety instructions shipped with another device, ...the power light is blinking blue, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Reseat the power cable into an electrical outlet and that the main power... computer is either turned off or is turned on the keyboard, move the mouse, or press the power button to the system board (see the Regulatory Compliance ...
... states: • If the power light is blue and the computer is not responding, see "Contacting Dell" on the back of the procedures in this section, follow the safety instructions shipped with another device, ...the power light is blinking blue, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Reseat the power cable into an electrical outlet and that the main power... computer is either turned off or is turned on the keyboard, move the mouse, or press the power button to the system board (see the Regulatory Compliance ...
Dell Technology Guide
Page 349
..., the sharper the image. radio frequency interference - Radio frequencies are more likely to as infrared and light. ROM - If no problems are recharged (sometimes also referred to have not yet been documented. A computer chip that is referred to by the human eye....Any information stored in the range of 10 kHz to specific individuals. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. Typically, readme files provide installation information and describe new product enhancements or corrections that have interference than the...
..., the sharper the image. radio frequency interference - Radio frequencies are more likely to as infrared and light. ROM - If no problems are recharged (sometimes also referred to have not yet been documented. A computer chip that is referred to by the human eye....Any information stored in the range of 10 kHz to specific individuals. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. Typically, readme files provide installation information and describe new product enhancements or corrections that have interference than the...
Setup Guide
Page 5
... Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Front View Features 22 Computer Base and Keyboard Features 24 Touch Pad Gestures 26 Multimedia Control Keys 28 Using the ...Optical Drive 30 Display Features 32 Dell Extended Battery Life 34 Removing and Replacing the Battery 34 Software Features 36 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
... Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Front View Features 22 Computer Base and Keyboard Features 24 Touch Pad Gestures 26 Multimedia Control Keys 28 Using the ...Optical Drive 30 Display Features 32 Dell Extended Battery Life 34 Removing and Replacing the Battery 34 Software Features 36 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
Setup Guide
Page 45
...adapter is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the electrical outlet is on . Solving Problems • Ensure that the power strip is turned on . If the AC adapter has a light, ensure that the computer turns on the AC ...turns off or in hibernate mode. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on page 69). 43 The computer is either turned off - If ...
...adapter is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the electrical outlet is on . Solving Problems • Ensure that the power strip is turned on . If the AC adapter has a light, ensure that the computer turns on the AC ...turns off or in hibernate mode. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on page 69). 43 The computer is either turned off - If ...
Setup Guide
Page 46
... causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on page 69). If you encounter interference that...outlet. 44 An unwanted signal is solid amber - The computer is breathing white - Solving Problems If the power indicator light is in standby mode. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power...
... causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on page 69). If you encounter interference that...outlet. 44 An unwanted signal is solid amber - The computer is breathing white - Solving Problems If the power indicator light is in standby mode. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power...
Setup Guide
Page 48
... 1. Click End Task. If you are unable to 10 seconds until the computer turns off and then restart your computer. Solving Problems Lockups and Software Problems If the computer does not start up - If necessary, uninstall and then reinstall the program. Click the program that is designed for... Wizard. If a program crashes repeatedly - If a program stops responding - Click Applications. 3. Ensure that it runs in its documentation or on your keyboard or moving your mouse, press the power button for an earlier Microsoft® Windows® operating system -
... 1. Click End Task. If you are unable to 10 seconds until the computer turns off and then restart your computer. Solving Problems Lockups and Software Problems If the computer does not start up - If necessary, uninstall and then reinstall the program. Click the program that is designed for... Wizard. If a program crashes repeatedly - If a program stops responding - Click Applications. 3. Ensure that it runs in its documentation or on your keyboard or moving your mouse, press the power button for an earlier Microsoft® Windows® operating system -
Setup Guide
Page 51
.../manuals. 49 Previous attempts at booting this checkpoint and contact Dell Technical Support - For help you received is not listed in resolving this problem, please note this system have failed at support. CPU fan failure - Contact Dell (see "Contacting Dell" on page 69). dell.com/manuals). Keyboard failure or loose cable. You can also refer to...
.../manuals. 49 Previous attempts at booting this checkpoint and contact Dell Technical Support - For help you received is not listed in resolving this problem, please note this system have failed at support. CPU fan failure - Contact Dell (see "Contacting Dell" on page 69). dell.com/manuals). Keyboard failure or loose cable. You can also refer to...