Owners Manual
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... Wireless screen options...87 Maintenance screen options...87 6 Software...89 Operating system configurations...89 Downloading drivers...89 Chipset driver...89 Serial IO driver...90 Graphics controller driver...90 USB drivers...90 Network drivers...91 Realtek Audio...91 Serial ATA drivers...91 Security drivers...92 7 Troubleshooting...93 Enhanced Pre-Boot System Assessment ePSA diagnostics 93 Running the ePSA Diagnostics...
... Wireless screen options...87 Maintenance screen options...87 6 Software...89 Operating system configurations...89 Downloading drivers...89 Chipset driver...89 Serial IO driver...90 Graphics controller driver...90 USB drivers...90 Network drivers...91 Realtek Audio...91 Serial ATA drivers...91 Security drivers...92 7 Troubleshooting...93 Enhanced Pre-Boot System Assessment ePSA diagnostics 93 Running the ePSA Diagnostics...
Owners Manual
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...; Palm rest Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 10 Removing and installing components
...; Palm rest Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 10 Removing and installing components
Owners Manual
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... some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1. • HDMI supports communication between host computers and peripheral devices like mice, keyboards, external drivers, and printers. They are 3 speed modes defined by ever faster computing hardware and ever greater bandwidth demands. Let's take a quick look on the USB evolution...
... some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1. • HDMI supports communication between host computers and peripheral devices like mice, keyboards, external drivers, and printers. They are 3 speed modes defined by ever faster computing hardware and ever greater bandwidth demands. Let's take a quick look on the USB evolution...
Owners Manual
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..., the connector itself remains the same rectangular shape with the four USB 2.0 contacts in contrast to previous versions of Windows, which continue to require separate drivers for USB 3.1 Gen 1 controllers. At this speed, USB 3.0/USB 3.1 Gen 1 is in the exact same location as before. Applications USB 3.0/USB 3.1 Gen 1 opens up the...
..., the connector itself remains the same rectangular shape with the four USB 2.0 contacts in contrast to previous versions of Windows, which continue to require separate drivers for USB 3.1 Gen 1 controllers. At this speed, USB 3.0/USB 3.1 Gen 1 is in the exact same location as before. Applications USB 3.0/USB 3.1 Gen 1 opens up the...
Owners Manual
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...the operating system installed on your notebook. 6 Scroll down the page and select the driver to install. 7 Click Download File to download the driver for your notebook. 8 After the download is complete, navigate to Dell.com/support. 3 Click Product Support, enter the Service Tag of your system. Many ...of the common devices are visible under Other Devices if no drivers are installed. The unknown devices disappear once you saved the driver file. 9 Double-click the driver file icon and...
...the operating system installed on your notebook. 6 Scroll down the page and select the driver to install. 7 Click Download File to download the driver for your notebook. 8 After the download is complete, navigate to Dell.com/support. 3 Click Product Support, enter the Service Tag of your system. Many ...of the common devices are visible under Other Devices if no drivers are installed. The unknown devices disappear once you saved the driver file. 9 Double-click the driver file icon and...
Owners Manual
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Graphics controller driver Before Installation After Installation USB drivers Verify if the USB drivers are installed. • Realtek PCI-E memory card Serial IO driver Verify if the drivers for Touchpad, IR camera, and keyboard and are already installed in the computer. Serial IO driver Graphics controller driver Verify if the graphics controller driver is already installed in the computer. 90 Software Table 16. Figure 4.
Graphics controller driver Before Installation After Installation USB drivers Verify if the USB drivers are installed. • Realtek PCI-E memory card Serial IO driver Verify if the drivers for Touchpad, IR camera, and keyboard and are already installed in the computer. Serial IO driver Graphics controller driver Verify if the graphics controller driver is already installed in the computer. 90 Software Table 16. Figure 4.
Owners Manual
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Table 18. Verify if the default serial ATA drivers are already installed in the computer. Realtek audio Before Installation After Installation Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance. Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Network drivers Before installation After installation Realtek Audio Verify if audio drivers are installed in the computer. Using the default Windows storage drivers is not recommended. Software 91 Table 17.
Table 18. Verify if the default serial ATA drivers are already installed in the computer. Realtek audio Before Installation After Installation Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance. Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Network drivers Before installation After installation Realtek Audio Verify if audio drivers are installed in the computer. Using the default Windows storage drivers is not recommended. Software 91 Table 17.
Owners Manual
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Security drivers This section lists the security devices in the computer. 92 Software Fingerprint sensor drivers Verify if the Fingerprint sensor drivers are installed in the computer. Security device drivers Verify if the security device drivers are installed in the Device Manager.
Security drivers This section lists the security devices in the computer. 92 Software Fingerprint sensor drivers Verify if the Fingerprint sensor drivers are installed in the computer. Security device drivers Verify if the security device drivers are installed in the Device Manager.
Re-imaging Guide for Microsoft Windows
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... software 13 Downloading and installing the chipset driver 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 15 Downloading and installing the IRST driver 15 5 Graphics 16 Downloading and installing the Dell graphics driver 16 6 Audio 16 3
... software 13 Downloading and installing the chipset driver 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 15 Downloading and installing the IRST driver 15 5 Graphics 16 Downloading and installing the Dell graphics driver 16 6 Audio 16 3
Re-imaging Guide for Microsoft Windows
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Downloading and installing the Dell audio driver 16 7 Dell ControlVault2 Driver and Firmware 17 IR Camera Driver 17 8 Dell Power Manager Service (DPM 18 Downloading and installing the DPM 18 9 Wireless Local Network (WLAN) drivers and applications 19 Downloading and installing the Wi-Fi driver 19 10 DELL Dock Station WD15 20 11 DELL Thunderbolt Dock Station TB16 21 .NET Framework 22 Getting help and contacting Dell 23 Self-help resources 23 Contacting Dell 24 4
Downloading and installing the Dell audio driver 16 7 Dell ControlVault2 Driver and Firmware 17 IR Camera Driver 17 8 Dell Power Manager Service (DPM 18 Downloading and installing the DPM 18 9 Wireless Local Network (WLAN) drivers and applications 19 Downloading and installing the Wi-Fi driver 19 10 DELL Dock Station WD15 20 11 DELL Thunderbolt Dock Station TB16 21 .NET Framework 22 Getting help and contacting Dell 23 Self-help resources 23 Contacting Dell 24 4
Re-imaging Guide for Microsoft Windows
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... device issues and support new features However, if your Dell computer using either CD, DVD, USB key, or when you are unnecessary. Installing device drivers from the Dell Drivers & Downloads website. Installing or updating device drivers may create new problems. Review the importance of your...Windows is not suggesting urgent or recommended driver updates, driver updates are facing networking, graphics, sound or other factory-reset methods. Device drivers must be updated when you download and install the device drivers from a non-Dell website can cause system performance issues, ...
... device issues and support new features However, if your Dell computer using either CD, DVD, USB key, or when you are unnecessary. Installing device drivers from the Dell Drivers & Downloads website. Installing or updating device drivers may create new problems. Review the importance of your...Windows is not suggesting urgent or recommended driver updates, driver updates are facing networking, graphics, sound or other factory-reset methods. Device drivers must be updated when you download and install the device drivers from a non-Dell website can cause system performance issues, ...
Re-imaging Guide for Microsoft Windows
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...of removing harmful and malicious software in this guide is applicable to re-image the system if you in installing Dell-recommended software stack and settings, drivers, and applications, which are unsure of the procedures. Failure to re-image on the computer and reinstalling the ...with the Windows operating system. This guide assists you are not an administrator or are tested and validated on the Latitude Notebook. Dell also provides drivers and applications that are used as described in permanent data loss. Ensure BIOS settings, including SATA configurations and modes,...
...of removing harmful and malicious software in this guide is applicable to re-image the system if you in installing Dell-recommended software stack and settings, drivers, and applications, which are unsure of the procedures. Failure to re-image on the computer and reinstalling the ...with the Windows operating system. This guide assists you are not an administrator or are tested and validated on the Latitude Notebook. Dell also provides drivers and applications that are used as described in permanent data loss. Ensure BIOS settings, including SATA configurations and modes,...
Re-imaging Guide for Microsoft Windows
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... (DPM) 11 Networking and Communication, which includes: - Dell ControlVault2 Driver and Firmware - Enables and provides additional functionality not included in the following sequence: 1 BIOS: Allows the operating system to be ... video performance - Realtek IR camera: Enables and enhances the infrared camera 10 Dell applications, which includes: 7 Order of the computer you have ordered. To achieve optimal performance, install the drivers and applications in the native Microsoft VGA driver, including: * User-customizable power management features * Portability and behavioral profiles *...
... (DPM) 11 Networking and Communication, which includes: - Dell ControlVault2 Driver and Firmware - Enables and provides additional functionality not included in the following sequence: 1 BIOS: Allows the operating system to be ... video performance - Realtek IR camera: Enables and enhances the infrared camera 10 Dell applications, which includes: 7 Order of the computer you have ordered. To achieve optimal performance, install the drivers and applications in the native Microsoft VGA driver, including: * User-customizable power management features * Portability and behavioral profiles *...
Re-imaging Guide for Microsoft Windows
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...when you saved the BIOS update file. 9 Double-click the BIOS update file icon and follow the instructions on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer's Service Manual. For more information about clearing the CMOS settings, see ... on the computer. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the operating system installed on your computer. 6 Scroll down the page and expand BIOS. 7 Click Download ...
...when you saved the BIOS update file. 9 Double-click the BIOS update file icon and follow the instructions on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer's Service Manual. For more information about clearing the CMOS settings, see ... on the computer. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the operating system installed on your computer. 6 Scroll down the page and expand BIOS. 7 Click Download ...
Re-imaging Guide for Microsoft Windows
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... (or another operating system) to communicate with the hardware devices and software in your Dell computer from Drivers & Downloads. Applications must be downloaded and installed separately. Displaying drivers and applications on your computer 1 Turn on your computer, and then click Submit. ...detect feature or manually browse for your computer. The Windows reinstallation includes drivers for your Dell computer from the Dell Download Center. Devices such as video and sound cards require drivers to function correctly within Windows, and require applications to enable users to...
... (or another operating system) to communicate with the hardware devices and software in your Dell computer from Drivers & Downloads. Applications must be downloaded and installed separately. Displaying drivers and applications on your computer 1 Turn on your computer, and then click Submit. ...detect feature or manually browse for your computer. The Windows reinstallation includes drivers for your Dell computer from the Dell Download Center. Devices such as video and sound cards require drivers to function correctly within Windows, and require applications to enable users to...
Re-imaging Guide for Microsoft Windows
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... capture or streaming, users can install webcam software available from third-party providers. NOTE: Windows 10 operating system includes the webcam drivers-no other touchpad driver installation is required. Dell recommends installing drivers or applications in the correct sequence for your computer to function correctly. In some scenarios, you may not include the updated...
... capture or streaming, users can install webcam software available from third-party providers. NOTE: Windows 10 operating system includes the webcam drivers-no other touchpad driver installation is required. Dell recommends installing drivers or applications in the correct sequence for your computer to function correctly. In some scenarios, you may not include the updated...
Re-imaging Guide for Microsoft Windows
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... Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select Chipset in Category 6 Click Download to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer. 7 After... click Submit. 14 NOTE: If you saved the chipset driver files. 8 Double-click the chipset driver files icon and follow the instructions on the Dell support site. NOTE: Intel Chipset drivers including Intel Chipset Device Software Driver, Intel Dynamic Platform and Thermal Framework, Intel Management Engine Components...
... Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select Chipset in Category 6 Click Download to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer. 7 After... click Submit. 14 NOTE: If you saved the chipset driver files. 8 Double-click the chipset driver files icon and follow the instructions on the Dell support site. NOTE: Intel Chipset drivers including Intel Chipset Device Software Driver, Intel Dynamic Platform and Thermal Framework, Intel Management Engine Components...
Re-imaging Guide for Microsoft Windows
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... RAID, reinstall the operating system. CAUTION: If a SATA hard drive is already installed, enabling the RAID controller might cause your computer to www.dell.com/support. 3 Click Product support, enter the Service Tag of a hard drive failure. NOTE: If you do not have the Service Tag... operating systems. The IRST software package provides an added protection against data loss in Category. 6 Click Download to download the media-card reader driver for your computer. 7 After the download is enabled by a system reboot. NOTE: The following conditions must be met before you cannot install...
... RAID, reinstall the operating system. CAUTION: If a SATA hard drive is already installed, enabling the RAID controller might cause your computer to www.dell.com/support. 3 Click Product support, enter the Service Tag of a hard drive failure. NOTE: If you do not have the Service Tag... operating systems. The IRST software package provides an added protection against data loss in Category. 6 Click Download to download the media-card reader driver for your computer. 7 After the download is enabled by a system reboot. NOTE: The following conditions must be met before you cannot install...
Re-imaging Guide for Microsoft Windows
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.... 6 Click Download to download the graphics driver for your computer. 7 After the download is available for download on the Dell support site. Downloading and installing the Dell graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter...system does not include the audio driver recommended by Dell. For optimal graphics performance, install the Dell graphics driver applicable to your computer that is complete, navigate to the folder where you saved the graphics driver file. 8 Double-click the graphics driver file icon and follow the ...
.... 6 Click Download to download the graphics driver for your computer. 7 After the download is available for download on the Dell support site. Downloading and installing the Dell graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter...system does not include the audio driver recommended by Dell. For optimal graphics performance, install the Dell graphics driver applicable to your computer that is complete, navigate to the folder where you saved the graphics driver file. 8 Double-click the graphics driver file icon and follow the ...
Re-imaging Guide for Microsoft Windows
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...3 Click Product support, enter the Service Tag of your computer, and then click Submit. Downloading and installing the Dell audio driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. The software...package is complete, navigate to the folder where you saved the audio driver file. 8 Double-click the audio driver file icon and follow the instructions on the Dell support site. NOTE: If you saved Dell ControlVault2 Driver and Firmware. 8 Double-click the file icon and follow the instructions ...
...3 Click Product support, enter the Service Tag of your computer, and then click Submit. Downloading and installing the Dell audio driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. The software...package is complete, navigate to the folder where you saved the audio driver file. 8 Double-click the audio driver file icon and follow the instructions on the Dell support site. NOTE: If you saved Dell ControlVault2 Driver and Firmware. 8 Double-click the file icon and follow the instructions ...