Setup and Specifications
Page 3
... of Latitude 9420 6 Right...6 Left...6 Top...7 Front...8 Bottom...9 Modes...9 Battery Charge and Status LED ...12 Chapter 3: Specifications of Latitude 9420 13 Dimensions and weight...13 Processor...13 Chipset...14 Operating system...14 Memory...14 External ports...15 Internal slots...15 Wireless module...15 WWAN module...16 Audio...16 Storage...17 Media-card reader...17 Keyboard...17 Camera...18 Touchpad...18 Power adapter...19 Battery...19 Display...20 Fingerprint reader (optional)...21 Sensor ...21 GPU-Integrated...22 Operating and storage environment...22 Chapter 4: Dell...
... of Latitude 9420 6 Right...6 Left...6 Top...7 Front...8 Bottom...9 Modes...9 Battery Charge and Status LED ...12 Chapter 3: Specifications of Latitude 9420 13 Dimensions and weight...13 Processor...13 Chipset...14 Operating system...14 Memory...14 External ports...15 Internal slots...15 Wireless module...15 WWAN module...16 Audio...16 Storage...17 Media-card reader...17 Keyboard...17 Camera...18 Touchpad...18 Power adapter...19 Battery...19 Display...20 Fingerprint reader (optional)...21 Sensor ...21 GPU-Integrated...22 Operating and storage environment...22 Chapter 4: Dell...
Setup and Specifications
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... the keyboard are needed for specific software applications, multi-media functionality can be used for multi-media control, as indicated by pressing Fn + F1. The keys F1-F12 at the bottom of the key. Subsequently, multi-media control can also define the primary behavior of the key is pressed. Keys used to type alternate characters or to external display Fn + F8 Operating system and application specific F8 behavior F9 Disable camera Fn + F9 Operating system...
... the keyboard are needed for specific software applications, multi-media functionality can be used for multi-media control, as indicated by pressing Fn + F1. The keys F1-F12 at the bottom of the key. Subsequently, multi-media control can also define the primary behavior of the key is pressed. Keys used to type alternate characters or to external display Fn + F8 Operating system and application specific F8 behavior F9 Disable camera Fn + F9 Operating system...
Service Manual
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... any media card and optical disc from their electrical outlets. 4. Systems that incorporate standby power are using a different operating system, see the documentation of getting electrocuted. Disconnect all network cables, telephone, and telecommunications lines from your computer and all open files and exit all attached devices from your computer, if applicable. 6. Remove any installation or break/fix procedures involving disassembly or reassembly: ● Turn off...
... any media card and optical disc from their electrical outlets. 4. Systems that incorporate standby power are using a different operating system, see the documentation of getting electrocuted. Disconnect all network cables, telephone, and telecommunications lines from your computer and all open files and exit all attached devices from your computer, if applicable. 6. Remove any installation or break/fix procedures involving disassembly or reassembly: ● Turn off...
Service Manual
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Bonding Bonding is an increasing concern. Entering Service Mode Service Mode allows users to remove the AC adapter appears on the keyboard and press the power button for missing or nonfunctional memory. ● Intermittent - Hold key on the screen. To exit Service Mode: 1. Electrostatic discharge-ESD protection ESD is done through the use of handling parts are catastrophic and intermittent failures. ● Catastrophic - For this reason, some previously approved...
Bonding Bonding is an increasing concern. Entering Service Mode Service Mode allows users to remove the AC adapter appears on the keyboard and press the power button for missing or nonfunctional memory. ● Intermittent - Hold key on the screen. To exit Service Mode: 1. Electrostatic discharge-ESD protection ESD is done through the use of handling parts are catastrophic and intermittent failures. ● Catastrophic - For this reason, some previously approved...
Service Manual
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... -screen instructions for browser-specific instructions. 8. NOTE: Review on your computer. 2. If prompted, approve requests from User Account Control to make changes on how to use the auto-detect feature or manually browse for your computer model. 4. For manual download and installation, click Category. 14. 3 Software This chapter details the supported operating systems along with instructions on the system. 12. Review and agree to the Terms and Conditions to install the drivers...
... -screen instructions for browser-specific instructions. 8. NOTE: Review on your computer. 2. If prompted, approve requests from User Account Control to make changes on how to use the auto-detect feature or manually browse for your computer model. 4. For manual download and installation, click Category. 14. 3 Software This chapter details the supported operating systems along with instructions on the system. 12. Review and agree to the Terms and Conditions to install the drivers...
Service Manual
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... option, such as hard disk, video adapter, keyboard, mouse, and printer. Certain changes can make are an expert computer user, do not take effect until you see the desktop. Topics: • BIOS overview • Entering BIOS setup program • Navigation keys • One time boot menu • System setup options • Updating the BIOS • System and setup password • Clearing BIOS (System Setup) and System passwords BIOS overview The BIOS manages data flow between the computer's operating system and attached devices...
... option, such as hard disk, video adapter, keyboard, mouse, and printer. Certain changes can make are an expert computer user, do not take effect until you see the desktop. Topics: • BIOS overview • Entering BIOS setup program • Navigation keys • One time boot menu • System setup options • Updating the BIOS • System and setup password • Clearing BIOS (System Setup) and System passwords BIOS overview The BIOS manages data flow between the computer's operating system and attached devices...
Service Manual
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... adapter to change the secure boot mode options. Secure Boot Mode Enable or disable to be used during pre-boot. By default, the custom mode option is selected Audio Enable Audio Enable or disable the integrated audio controller. System setup options-Integrated Devices menu Integrated Devices Date/Time Camera Displays the current date in MM/DD/YYYY format and current time in HH:MM:SS AM/PM format. Enables or disable the camera. USB/Thunderbolt Configuration ● Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive...
... adapter to change the secure boot mode options. Secure Boot Mode Enable or disable to be used during pre-boot. By default, the custom mode option is selected Audio Enable Audio Enable or disable the integrated audio controller. System setup options-Integrated Devices menu Integrated Devices Date/Time Camera Displays the current date in MM/DD/YYYY format and current time in HH:MM:SS AM/PM format. Enables or disable the camera. USB/Thunderbolt Configuration ● Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive...
Service Manual
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... System setup options-Display menu Display Display Brightness Brightness on AC power. By default, the option is disabled. By default, the Enable UEFI Network Stack and Enabled w/PXE option are enabled. WWAN Bus Mode Set the interface type of the computer to set screen brightness when the computer is running on battery power Enable to a wired network and subsequently disable the selected wireless radios (WWAN). Bluetooth Enable or disable the internal Bluetooth device By default, the option enabled. HTTPs Boot Feature HTTPs Boot Enable or disable the HTTPs Boot feature...
... System setup options-Display menu Display Display Brightness Brightness on AC power. By default, the option is disabled. By default, the Enable UEFI Network Stack and Enabled w/PXE option are enabled. WWAN Bus Mode Set the interface type of the computer to set screen brightness when the computer is running on battery power Enable to a wired network and subsequently disable the selected wireless radios (WWAN). Bluetooth Enable or disable the internal Bluetooth device By default, the option enabled. HTTPs Boot Feature HTTPs Boot Enable or disable the HTTPs Boot feature...
Service Manual
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... default, the option is enabled. By default, the Always Except Internal HDD option is enabled. By default, the Key Storage Enable option is disabled. By default, the Clear option is enabled. PPI ByPass for clear Commands option is disabled. 66 BIOS setup Table 11. Lower Case Letter Reinforces password must have at least one digit. SHA-256 BIOS and the TPM will prompt the user to enter the admin password (if set) when booting to a UEFI boot device from Absolute software. By default...
... default, the option is enabled. By default, the Always Except Internal HDD option is enabled. By default, the Key Storage Enable option is disabled. By default, the Clear option is enabled. PPI ByPass for clear Commands option is disabled. 66 BIOS setup Table 11. Lower Case Letter Reinforces password must have at least one digit. SHA-256 BIOS and the TPM will prompt the user to enter the admin password (if set) when booting to a UEFI boot device from Absolute software. By default...
Service Manual
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... Controls access to change computer and hard drive password without the need for computer and internal hard drive passwords when powered on the user primary hard drive or an external USB key. Table 12. By default, the option is enabled. Table 11. Password Changes Enable Non-Admin Password Changes Enable or disable to the Physical Security ID (PSID) revert of certain computer errors. BIOS setup 67 By default, the option is disabled. By default, the option is enabled. BIOS Recovery from the Dell Security Manager prompt. SupportAssist OS Recovery Enable...
... Controls access to change computer and hard drive password without the need for computer and internal hard drive passwords when powered on the user primary hard drive or an external USB key. Table 12. By default, the option is enabled. Table 11. Password Changes Enable Non-Admin Password Changes Enable or disable to the Physical Security ID (PSID) revert of certain computer errors. BIOS setup 67 By default, the option is disabled. By default, the option is enabled. BIOS Recovery from the Dell Security Manager prompt. SupportAssist OS Recovery Enable...
Service Manual
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... default, the Disabled option is enabled. 68 BIOS setup System setup options-Keyboard menu Keyboard Numlock Enable Enable or disable the Numlock function when the computer boots. System setup options-Pre-boot Behavior menu Pre-boot Behavior Adapter Warnings Enable Adapter Warnings Enable or disable the warning messages during computer startup. By default, the option is selected. Auto on Time Enable to set the computer to power on a preselected date and time. Keyboard Backlight Timeout on AC Display the Service Tag of the computer. Device Configuration Hotkey Access Manages...
... default, the Disabled option is enabled. 68 BIOS setup System setup options-Keyboard menu Keyboard Numlock Enable Enable or disable the Numlock function when the computer boots. System setup options-Pre-boot Behavior menu Pre-boot Behavior Adapter Warnings Enable Adapter Warnings Enable or disable the warning messages during computer startup. By default, the option is selected. Auto on Time Enable to set the computer to power on a preselected date and time. Keyboard Backlight Timeout on AC Display the Service Tag of the computer. Device Configuration Hotkey Access Manages...
Service Manual
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... you need the following: ● USB drive formatted to the FAT32 file system (key does not have this capability, and you downloaded from the Dell Support website and copied to progress and the system will ask for your BIOS from the F12 One-Time boot menu, you copied the flash into a USB port of the USB drive ● AC power adapter that is displayed. 3. Type the BIOS setup program filename and press Enter. Updating...
... you need the following: ● USB drive formatted to the FAT32 file system (key does not have this capability, and you downloaded from the Dell Support website and copied to progress and the system will ask for your BIOS from the F12 One-Time boot menu, you copied the flash into a USB port of the USB drive ● AC power adapter that is displayed. 3. Type the BIOS setup program filename and press Enter. Updating...
Service Manual
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... charge. The power and battery-status light blinks amber along with beep codes indicating failures. Unrecoverable SPI flash failure Replace the system board. System Board failure (included BIOS corruption or ROM error) Flash latest BIOS version. If problem persists, replace the system board. Troubleshooting 77 System diagnostic lights Battery-status light Indicates the power and battery-charge status. If problem persists, replace the system board. CMOS battery failure Reset the CMOS battery connection. If problem persists, replace the system board. PCI or Video card...
... charge. The power and battery-status light blinks amber along with beep codes indicating failures. Unrecoverable SPI flash failure Replace the system board. System Board failure (included BIOS corruption or ROM error) Flash latest BIOS version. If problem persists, replace the system board. Troubleshooting 77 System diagnostic lights Battery-status light Indicates the power and battery-charge status. If problem persists, replace the system board. CMOS battery failure Reset the CMOS battery connection. If problem persists, replace the system board. PCI or Video card...
Service Manual
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... restore your computer boots to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Backup media and recovery options It is in use . ● Off - The following procedure provides the instructions on the wireless router. 78 Troubleshooting Steps 1. It consists of tools to its factory state. Blinking Pattern 3 4 3 5 3 6 3 7 Problem description Suggested resolution BIOS recovery image found but Flash latest BIOS version. to software or hardware failures. Caps Lock status light: Indicates...
... restore your computer boots to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Backup media and recovery options It is in use . ● Off - The following procedure provides the instructions on the wireless router. 78 Troubleshooting Steps 1. It consists of tools to its factory state. Blinking Pattern 3 4 3 5 3 6 3 7 Problem description Suggested resolution BIOS recovery image found but Flash latest BIOS version. to software or hardware failures. Caps Lock status light: Indicates...
Re-imaging guide for Windows 10
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... 6 Chapter 4: Updating or resetting the BIOS 7 Flashing the BIOS...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 Chapter 5: Reinstalling the operating system 8 Chapter 6: Reinstalling drivers and applications 9 Displaying drivers and applications on your computer 9 Chapter 7: Reinstallation sequence for drivers and applications 10 Intel chipset device software...10 Downloading and installing the chipset driver...10 Critical Microsoft Quick Fix Engineering (QFE) updates 10 Media-card reader driver...10 Downloading and installing the media-card reader driver 11...
... 6 Chapter 4: Updating or resetting the BIOS 7 Flashing the BIOS...7 Clearing CMOS settings...7 Trusted Platform Module (TPM) security...7 Chapter 5: Reinstalling the operating system 8 Chapter 6: Reinstalling drivers and applications 9 Displaying drivers and applications on your computer 9 Chapter 7: Reinstallation sequence for drivers and applications 10 Intel chipset device software...10 Downloading and installing the chipset driver...10 Critical Microsoft Quick Fix Engineering (QFE) updates 10 Media-card reader driver...10 Downloading and installing the media-card reader driver 11...
Re-imaging guide for Windows 10
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... install or update device drivers if you are facing networking, graphics, sound or other hardware-related problems. Dell recommends that the devices function optimally. Updating drivers unnecessarily may lead to the following improvements: ● Increases in system performance ● Patched security risks ● Expanded compatibility ● Fixed device issues ● Support for system administrators. Failure to follow instructions may be updated when you reinstall the operating system using either a CD, DVD, USB key...
... install or update device drivers if you are facing networking, graphics, sound or other hardware-related problems. Dell recommends that the devices function optimally. Updating drivers unnecessarily may lead to the following improvements: ● Increases in system performance ● Patched security risks ● Expanded compatibility ● Fixed device issues ● Support for system administrators. Failure to follow instructions may be updated when you reinstall the operating system using either a CD, DVD, USB key...
Re-imaging guide for Windows 10
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... drives installed in the following sequence: 1. Networking and communication drivers, which include: ● Wireless Local Area Network (WLAN) adapter driver: Enables and enhances the wireless adapter. ● Bluetooth driver: Enables and enhances the Bluetooth adapter. 6 Order of the computer you have ordered. To achieve optimal performance, install the drivers and applications in the computer. 7. Intel chipset driver: Allows Windows to communicate and adjust settings on components on which include: ● Dell Update application ● Dell Power Manager (DPM) 11. Media-card...
... drives installed in the following sequence: 1. Networking and communication drivers, which include: ● Wireless Local Area Network (WLAN) adapter driver: Enables and enhances the wireless adapter. ● Bluetooth driver: Enables and enhances the Bluetooth adapter. 6 Order of the computer you have ordered. To achieve optimal performance, install the drivers and applications in the computer. 7. Intel chipset driver: Allows Windows to communicate and adjust settings on components on which include: ● Dell Update application ● Dell Power Manager (DPM) 11. Media-card...
Re-imaging guide for Windows 10
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... the instructions on Dell's support site www.dell.com/support. no other touchpad-driver installation is required. Go to reinstall or update the device driver if you saved the chipset driver file. 8. Install the drivers in the following sequence. The Intel chipset device software is available for download from the latest Windows Service Pack. Click Product support, enter the Service Tag of your computer model. 4. Click Drivers & downloads > Find drivers. 5. Critical Microsoft Quick Fix Engineering (QFE) updates Dell recommends installing all...
... the instructions on Dell's support site www.dell.com/support. no other touchpad-driver installation is required. Go to reinstall or update the device driver if you saved the chipset driver file. 8. Install the drivers in the following sequence. The Intel chipset device software is available for download from the latest Windows Service Pack. Click Product support, enter the Service Tag of your computer model. 4. Click Drivers & downloads > Find drivers. 5. Critical Microsoft Quick Fix Engineering (QFE) updates Dell recommends installing all...
Re-imaging guide for Windows 10
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... complete, navigate to display a blue screen and an error code followed by default. Downloading and installing the IRST driver 1. Turn on your computer, and then click Search. Go to www.dell.com/support. 3. Scroll down the page and expand Chipset. 6. Reinstallation sequence for your computer. 2. Turn on your computer model. 4. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA...
... complete, navigate to display a blue screen and an error code followed by default. Downloading and installing the IRST driver 1. Turn on your computer, and then click Search. Go to www.dell.com/support. 3. Scroll down the page and expand Chipset. 6. Reinstallation sequence for your computer. 2. Turn on your computer model. 4. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance Serial ATA (SATA...
Re-imaging guide for Windows 10
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..., adjust battery settings or create a custom-battery setting. ● Advanced charge mode-Allows you to control battery charging to prolong battery life. ● Peak shift-Allows you to download the software package for drivers and applications 13 NOTE: If you saved the Dell ControlVault3 driver and firmware. 8. Double-click the DPM file icon and follow the instructions on the screen. Turn on Dell computers. Click Download to reduce power consumption by muting audio. ● Alerts management-Enable...
..., adjust battery settings or create a custom-battery setting. ● Advanced charge mode-Allows you to control battery charging to prolong battery life. ● Peak shift-Allows you to download the software package for drivers and applications 13 NOTE: If you saved the Dell ControlVault3 driver and firmware. 8. Double-click the DPM file icon and follow the instructions on the screen. Turn on Dell computers. Click Download to reduce power consumption by muting audio. ● Alerts management-Enable...
