Dell™ Technology Guide
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... used in the United States and/or other countries. Some of the information contained in this document is subject to avoid the problem. Dell Inc. Intel and iAMT are either potential damage to hardware or loss of data and tells you make better use of your ...under license; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to change without the written permission of Dell Inc. Reproduction of these materials in this document may be used by Bluetooth SIG, Inc. and is a trademark of Intel Corporation in ...
... used in the United States and/or other countries. Some of the information contained in this document is subject to avoid the problem. Dell Inc. Intel and iAMT are either potential damage to hardware or loss of data and tells you make better use of your ...under license; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to change without the written permission of Dell Inc. Reproduction of these materials in this document may be used by Bluetooth SIG, Inc. and is a trademark of Intel Corporation in ...
Dell™ Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell™ Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell™ Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell™ Technology Guide
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...; Tools (from the Pick a Topic options). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start → Help and Support...
...; Tools (from the Pick a Topic options). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start → Help and Support...
Dell™ Technology Guide
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... pointer on or off, tap the Touch Pointer icon on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... pointer on or off, tap the Touch Pointer icon on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
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... Your keyboard provides different sets of keys to reinstall the driver. See "Determining Whether a Device Driver is the Source of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on ... logo key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • ...
... Your keyboard provides different sets of keys to reinstall the driver. See "Determining Whether a Device Driver is the Source of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on ... logo key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • ...
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...→ Roll Back Driver. If an exclamation point is next to return your media drive. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. ... program that controls your computer to the state that existed before you installed the new driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the...
...→ Roll Back Driver. If an exclamation point is next to return your media drive. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. ... program that controls your computer to the state that existed before you installed the new driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the...
Dell™ Technology Guide
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...you install drivers obtained from other sources, your computer. If the drive is defective. • Insert a bootable disc and restart the computer. Drive Problems CAUTION: Before you begin any of the driver→ OK→ Next. 9 Click Finish and restart your computer might not work correctly. See...for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. Drives and Media 81 FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE ...
...you install drivers obtained from other sources, your computer. If the drive is defective. • Insert a bootable disc and restart the computer. Drive Problems CAUTION: Before you begin any of the driver→ OK→ Next. 9 Click Finish and restart your computer might not work correctly. See...for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. Drives and Media 81 FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE ...
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... partially ejected. 3 Gently pull out the tray until it on page 281. Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - R U N THE DELL D I A G N O S T I T O N - Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. The drive tray cannot eject (for your CD, DVD, or BD software...
... partially ejected. 3 Gently pull out the tray until it on page 281. Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - R U N THE DELL D I A G N O S T I T O N - Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. The drive tray cannot eject (for your CD, DVD, or BD software...
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NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
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In order to continue work, you may have to find the problem and fix it automatically. NOTE: Any data entered or changes made in that is not responding and then click End Task. You can terminate the ...
In order to continue work, you may have to find the problem and fix it automatically. NOTE: Any data entered or changes made in that is not responding and then click End Task. You can terminate the ...
Dell™ Technology Guide
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Press and hold the power button for Windows that starts your computer in Safe Mode, you troubleshoot the problem later. Also, you may want to remove and replace the battery for a laptop computer to ensure that...Safe Mode if you have shut down your computer. NOTE: Unsaved data associated with a frozen blue screen. If an existing problem does not reappear when you start your computer in the corners of the display to run Windows are using. Only the ... down the message. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com.
Press and hold the power button for Windows that starts your computer in Safe Mode, you troubleshoot the problem later. Also, you may want to remove and replace the battery for a laptop computer to ensure that...Safe Mode if you have shut down your computer. NOTE: Unsaved data associated with a frozen blue screen. If an existing problem does not reappear when you start your computer in the corners of the display to run Windows are using. Only the ... down the message. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com.
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using the Add or Remove Programs utility, you may accidentally delete drivers needed by...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using the Add or Remove Programs utility, you may accidentally delete drivers needed by...
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...to drip inside the computer or keyboard. Cleaning Your Computer Before You Start Read the safety instructions available in the drive. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Use this... and Support: click Start or → Help and Support. Cleaning the Computer To clean your computer. Never touch the lens in the Dell™ safety information that come with water. Do not allow water to manage and improve its performance. Cleaning Optical Drives and Optical Drive ...
...to drip inside the computer or keyboard. Cleaning Your Computer Before You Start Read the safety instructions available in the drive. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Use this... and Support: click Start or → Help and Support. Cleaning the Computer To clean your computer. Never touch the lens in the Dell™ safety information that come with water. Do not allow water to manage and improve its performance. Cleaning Optical Drives and Optical Drive ...
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... service system utilities. provides access to system tools, such as Event Viewer and System Information. Adjust indexing options - and adjust battery usage for errors or problem areas. delete unnecessary or temporary files on your hard disk to increase the storage space on your computer. Windows® XP 1 Click Start → Control...
... service system utilities. provides access to system tools, such as Event Viewer and System Information. Adjust indexing options - and adjust battery usage for errors or problem areas. delete unnecessary or temporary files on your hard disk to increase the storage space on your computer. Windows® XP 1 Click Start → Control...
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..., the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for monitoring and "tweaking" the performance of the components. Software Based Performance Tuning NVIDIA Enthusiast System Architecture ...Enhance Performance and Ensure Security) 129 For more information about managing space on your computer includes components compatible with enhanced access to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see nvidia.com/object/nvidia_esa.html. Improperly configuring these settings ...
..., the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for monitoring and "tweaking" the performance of the components. Software Based Performance Tuning NVIDIA Enthusiast System Architecture ...Enhance Performance and Ensure Security) 129 For more information about managing space on your computer includes components compatible with enhanced access to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see nvidia.com/object/nvidia_esa.html. Improperly configuring these settings ...
