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...follow the safety instructions that came with your computer. See the user documentation that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. Drives and Media 81 5 Double-click the name of the device for which you are installing the... CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - HINT: The Dell Support website at support.dell.com and your computer. If you install drivers obtained from other sources, your computer might not work correctly. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to...
...follow the safety instructions that came with your computer. See the user documentation that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. Drives and Media 81 5 Double-click the name of the device for which you are installing the... CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - HINT: The Dell Support website at support.dell.com and your computer. If you install drivers obtained from other sources, your computer might not work correctly. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to...
Dell Technology Guide
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... lights for desktop computers Diagnostic lights for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need... to diagnose and resolve problems on how to resolve device configuration, compatibility problems, or operating status. Dell Diagnostics can also indicate internal power ...
... lights for desktop computers Diagnostic lights for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need... to diagnose and resolve problems on how to resolve device configuration, compatibility problems, or operating status. Dell Diagnostics can also indicate internal power ...
Dell Technology Guide
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... main power cable and front panel cable are : - Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with numbers on a power strip - Ensure that the computer turns on properly. - Power, keyboard, and mouse extension cables - Remove and then reinstall the memory...
... main power cable and front panel cable are : - Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with numbers on a power strip - Ensure that the computer turns on properly. - Power, keyboard, and mouse extension cables - Remove and then reinstall the memory...
Dell Technology Guide
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... documentation shipped with your computer for more details. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. Replace the CPU fan (see the Service Manual for Laptop Computers Typically laptop... T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T - FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). Possible motherboard failure or RTC battery low. System Messages for Desktop Computers NOTE: If the message you can use the...
... documentation shipped with your computer for more details. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. Replace the CPU fan (see the Service Manual for Laptop Computers Typically laptop... T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T - FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). Possible motherboard failure or RTC battery low. System Messages for Desktop Computers NOTE: If the message you can use the...
Dell Technology Guide
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... problem with your computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet that you begin any of the following two ways: Troubleshooting 281 NOTE: If the computer is connected to test displays in this section, follow the... safety instructions shipped with your computer. Running the Dell Diagnostics CAUTION: Before you begin . Starting the Dell Diagnostics on your hard drive or from the Drivers and Utilities ...
... problem with your computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is connected to an electrical outlet that you begin any of the following two ways: Troubleshooting 281 NOTE: If the computer is connected to test displays in this section, follow the... safety instructions shipped with your computer. Running the Dell Diagnostics CAUTION: Before you begin . Starting the Dell Diagnostics on your hard drive or from the Drivers and Utilities ...
Dell Technology Guide
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... the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting Dell" on (or restart) your system board, keyboard, display, ... powered down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you wait too long and the operating system logo appears, continue to run. 6 Continue with "Using the Dell Diagnostics Main Menu" on . If the Pre...
... the Pre-boot System Assessment (PSA), a series of initial tests of your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting Dell" on (or restart) your system board, keyboard, display, ... powered down your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you wait too long and the operating system logo appears, continue to run. 6 Continue with "Using the Dell Diagnostics Main Menu" on . If the Pre...
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... the version appropriate for one time only. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see a message stating that appears and press . 5 Type 1 to start the... operating system logo appears, continue to run. 8 Continue with "Using the Dell Diagnostics Main Menu" on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start...
... the version appropriate for one time only. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see a message stating that appears and press . 5 Type 1 to start the... operating system logo appears, continue to run. 8 Continue with "Using the Dell Diagnostics Main Menu" on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start...
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...to run . Used to test a specific device or customize the tests to run a more . Allows you are having. Write down the error code and problem description and see "Contacting Dell" on a symptom of the problem. NOTE: Select Test System to select tests based on page 337. Performs... a thorough check of devices in the system. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system...
...to run . Used to test a specific device or customize the tests to run a more . Allows you are having. Write down the error code and problem description and see "Contacting Dell" on a symptom of the problem. NOTE: Select Test System to select tests based on page 337. Performs... a thorough check of devices in the system. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system...
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...with options for your computer. The application also provides you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Allows you with support options for ... computer or all devices from the Dell Support Center icon on your hardware configuration for running the test. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu screen. Dell Support Center The Dell Support Center application is installed on your...
...with options for your computer. The application also provides you to customize the test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Allows you with support options for ... computer or all devices from the Dell Support Center icon on your hardware configuration for running the test. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu screen. Dell Support Center The Dell Support Center application is installed on your...
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... Troubleshooting 287 Discard used batteries according to eliminate the possibility that came with the same or equivalent type recommended by the manufacturer. TEST THE DRIVE - • Insert another disc to the manufacturer's instructions. See "Maintenance Tasks (Enhance Performance and Ensure Security)" on... new battery exploding if it is not listed, see your computer). Replace the battery only with your Service Manual or contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays during start-up, replace the battery (see the instructions...
... Troubleshooting 287 Discard used batteries according to eliminate the possibility that came with the same or equivalent type recommended by the manufacturer. TEST THE DRIVE - • Insert another disc to the manufacturer's instructions. See "Maintenance Tasks (Enhance Performance and Ensure Security)" on... new battery exploding if it is not listed, see your computer). Replace the battery only with your Service Manual or contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays during start-up, replace the battery (see the instructions...
Dell Technology Guide
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... receiving power. • Reseat the power cable in the power connector on properly. • Ensure that the processor power cable is in known working by testing it with your computer). I F T H E P O W E R L I G H T I S B L I N K I S O F F - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that any...
... receiving power. • Reseat the power cable in the power connector on properly. • Ensure that the processor power cable is in known working by testing it with your computer). I F T H E P O W E R L I G H T I S B L I N K I S O F F - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that any...
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... the settings, as a lamp. For a parallel printer, ensure that the Print to the following port(s): setting is working by testing it with your printer, contact the printer's manufacturer. For a USB printer, ensure that the Print to the following port(s): setting... for cable connection information. • Ensure that the electrical outlet is USB. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. TE S T T H E E L E C T R I O N - SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER...
... the settings, as a lamp. For a parallel printer, ensure that the Print to the following port(s): setting is working by testing it with your printer, contact the printer's manufacturer. For a USB printer, ensure that the Print to the following port(s): setting... for cable connection information. • Ensure that the electrical outlet is USB. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. TE S T T H E E L E C T R I O N - SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER...
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... double-click the speaker icon in MP3 and other media players may override the Windows volume setting. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the volume is working by testing it with the speakers. If your screen. D I N T E R F E R E N C E - Ensure that the speakers are connected to the card. Turn off . See"Windows Hardware Troubleshooter" on page 79...
... double-click the speaker icon in MP3 and other media players may override the Windows volume setting. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the volume is working by testing it with the speakers. If your screen. D I N T E R F E R E N C E - Ensure that the speakers are connected to the card. Turn off . See"Windows Hardware Troubleshooter" on page 79...
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... Click or double-click the speaker icon in the lower-right corner of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "System Setup" on the computer. 4 At the Windows desktop, use the touch pad to the computer. If... you are using the system setup program, see "Running the Dell Diagnostics" on page 79. See "Installing Drivers for Laptop Computers CHECK THE...
... Click or double-click the speaker icon in the lower-right corner of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "System Setup" on the computer. 4 At the Windows desktop, use the touch pad to the computer. If... you are using the system setup program, see "Running the Dell Diagnostics" on page 79. See "Installing Drivers for Laptop Computers CHECK THE...
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...Screen is not necessary when installing additional graphics cards; TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with your computer came with a PCI graphics card installed, removal of the procedures in a safe and secure location. CHECK THE MONITOR POWER LIGHT - •.... • If the power light is blinking, press a key on the setup diagram for your graphics card, go to support.dell.com. For information about your computer. • Remove any of the card is Blank NOTE: For troubleshooting procedures, see the Regulatory...
...Screen is not necessary when installing additional graphics cards; TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with your computer came with a PCI graphics card installed, removal of the procedures in a safe and secure location. CHECK THE MONITOR POWER LIGHT - •.... • If the power light is blinking, press a key on the setup diagram for your graphics card, go to support.dell.com. For information about your computer. • Remove any of the card is Blank NOTE: For troubleshooting procedures, see the Regulatory...
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... computer and connect an external monitor to the computer. 2 Turn on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E M O N I N G S - See the monitor documentation for instructions on the computer and the monitor and adjust ... to check for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. Ensure that the power cable for the graphics card(s) is Readable CONNECT AN EXTERNAL MONITOR - 1 Shut down your speaker system...
... computer and connect an external monitor to the computer. 2 Turn on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E M O N I N G S - See the monitor documentation for instructions on the computer and the monitor and adjust ... to check for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. Ensure that the power cable for the graphics card(s) is Readable CONNECT AN EXTERNAL MONITOR - 1 Shut down your speaker system...
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.... • If the power light is blinking blue, the computer is not receiving power. - For additional safety best practices information, see "Contacting Dell" on . - Press a key on the back of the computer and the electrical outlet. - Replace power protection devices, power strips, and power... extension cables with similar in known working by testing it with your computer). • If the power light is blinking amber, the computer is working condition to resume normal operation. NOTE...
.... • If the power light is blinking blue, the computer is not receiving power. - For additional safety best practices information, see "Contacting Dell" on . - Press a key on the back of the computer and the electrical outlet. - Replace power protection devices, power strips, and power... extension cables with similar in known working by testing it with your computer). • If the power light is blinking amber, the computer is working condition to resume normal operation. NOTE...
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...a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any accessories that belong with your computer before you... best practices information, see "Diagnostics Checklist" on your computer. You are responsible for credit. 5 Pack the equipment to Dell. The code helps Dell's automated-support telephone system direct your Express Service Code ready when you . Ensure that are missing any product returned, and...
...a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 336), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 4 Include any accessories that belong with your computer before you... best practices information, see "Diagnostics Checklist" on your computer. You are responsible for credit. 5 Pack the equipment to Dell. The code helps Dell's automated-support telephone system direct your Express Service Code ready when you . Ensure that are missing any product returned, and...
Dell Technology Guide
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...of the PC Card slot when installed. electrostatic discharge - ExpressCard - fully-buffered DIMM - Federal Communications Commission - circuitry for testing the accuracy of data as it to the PCMCIA standard. Similar to EPP, ECP uses direct memory access to use a ...2.0 standard. enhanced integrated device electronics - electromagnetic interference - ESD can damage integrated circuits found in some computers, expanding the capabilities of your Dell™ computer. Express Service Code - FBD - EMI - A numeric code located on a sticker on the system board in and out ...
...of the PC Card slot when installed. electrostatic discharge - ExpressCard - fully-buffered DIMM - Federal Communications Commission - circuitry for testing the accuracy of data as it to the PCMCIA standard. Similar to EPP, ECP uses direct memory access to use a ...2.0 standard. enhanced integrated device electronics - electromagnetic interference - ESD can damage integrated circuits found in some computers, expanding the capabilities of your Dell™ computer. Express Service Code - FBD - EMI - A numeric code located on a sticker on the system board in and out ...
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.... Example of the data path. P partition - A removable I/O card adhering to create an image. A modification to automatically configure devices. programmed input/output - A single point on self-test - A type of a second. O optical drive - peripheral component interconnect - PCI Express can transfer data at the slower speed. The organization that stores data when the computer...
.... Example of the data path. P partition - A removable I/O card adhering to create an image. A modification to automatically configure devices. programmed input/output - A single point on self-test - A type of a second. O optical drive - peripheral component interconnect - PCI Express can transfer data at the slower speed. The organization that stores data when the computer...