Dell Technology Guide
Page 29
... pickup for Dell products. • Warranty Information: Information relating to warranty for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. • Contact Us: Information on various options available for contacting Dell. Technical Support • Drivers and Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information...
... pickup for Dell products. • Warranty Information: Information relating to warranty for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. • Contact Us: Information on various options available for contacting Dell. Technical Support • Drivers and Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information...
Dell Technology Guide
Page 174
...exit any open programs. 2 Click Start Connections. → Control Panel→ Network and Internet 3 Click Set up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP to complete ...the setup. 174 Accessing the Internet Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband...
...exit any open programs. 2 Click Start Connections. → Control Panel→ Network and Internet 3 Click Set up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP to complete ...the setup. 174 Accessing the Internet Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband...
Dell Technology Guide
Page 272
...lights. These lights start and turn off or light in conjunction with the power lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic and status lights. These lights function in a certain sequence to ... computers Diagnostic lights for information about diagnostic lights. Use the Hardware Troubleshooter to evaluate your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to be used to...
...lights. These lights start and turn off or light in conjunction with the power lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic and status lights. These lights function in a certain sequence to ... computers Diagnostic lights for information about diagnostic lights. Use the Hardware Troubleshooter to evaluate your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to be used to...
Dell Technology Guide
Page 273
... electrical outlet and that the power strip is plugged into both the power connector on . For additional safety best practices information, see the Service Manual for your computing environment. Dell Support Utility Use this support utility for Desktop Computers CAUTION: Before you begin any of the procedures in standby mode. NOTE: On certain... the power light is green. • If the power light is blinking blue, the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
... electrical outlet and that the power strip is plugged into both the power connector on . For additional safety best practices information, see the Service Manual for your computing environment. Dell Support Utility Use this support utility for Desktop Computers CAUTION: Before you begin any of the procedures in standby mode. NOTE: On certain... the power light is green. • If the power light is blinking blue, the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Dell Technology Guide
Page 274
...in known working by testing it with another device, such as a lamp. - Multiple power strips connected to the system board (see the Service Manual for your location, if applicable. - Remove and then reinstall the memory modules (see the documentation shipped with numbers on a power strip ...is steady amber, a device may exist. - Ensure that the voltage selection switch is working condition to the system board (see the Service Manual for your computer). - Ensure that the processor power cable is securely connected to verify that the computer turns on properly. - Ensure ...
...in known working by testing it with another device, such as a lamp. - Multiple power strips connected to the system board (see the Service Manual for your location, if applicable. - Remove and then reinstall the memory modules (see the documentation shipped with numbers on a power strip ...is steady amber, a device may exist. - Ensure that the voltage selection switch is working condition to the system board (see the Service Manual for your computer). - Ensure that the processor power cable is securely connected to verify that the computer turns on properly. - Ensure ...
Dell Technology Guide
Page 275
...learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Replace the battery (see the documentation shipped with your computer for Laptop ...shipped with your computer or see "Contacting Dell" on page 337 for assistance). D I S K R E A D F A I L U R E - Diagnostic Lights for more details. FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the...
...learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Replace the battery (see the documentation shipped with your computer for Laptop ...shipped with your computer or see "Contacting Dell" on page 337 for assistance). D I S K R E A D F A I L U R E - Diagnostic Lights for more details. FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the...
Dell Technology Guide
Page 278
... THIS ISSUE, TRY TO RESEAT THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see your computer). Contact Dell for instructions, see "Contacting Dell" on page 308). O F - D A Y N O T S E T - TI M E R C H I P C O U N T E R 2 F A I T Y. - STRIKE THE F1 KEY TO S H U T D O W N . - STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H... the problem persists, replace the CMOS battery. Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory...
... THIS ISSUE, TRY TO RESEAT THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see your computer). Contact Dell for instructions, see "Contacting Dell" on page 308). O F - D A Y N O T S E T - TI M E R C H I P C O U N T E R 2 F A I T Y. - STRIKE THE F1 KEY TO S H U T D O W N . - STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H... the problem persists, replace the CMOS battery. Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory...
Dell Technology Guide
Page 287
... THE MEDIA IS SNAPPED ONTO THE SPINDLE Troubleshooting 287 Windows Vista® • Click Start → and click Computer. Replace the battery only with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the drive is incorrectly installed.
... THE MEDIA IS SNAPPED ONTO THE SPINDLE Troubleshooting 287 Windows Vista® • Click Start → and click Computer. Replace the battery only with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the drive is incorrectly installed.
Dell Technology Guide
Page 296
...TR O U B L E S H O O T E R - C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - C H E C K T H E N E T W O R K L I N G S - If the link integrity light is off (see the Service Manual for Laptop Computers" on page 275), no network communication is functioning. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Windows Hardware ...your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Installing Drivers for Laptop 296 Troubleshooting...
...TR O U B L E S H O O T E R - C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - C H E C K T H E N E T W O R K L I N G S - If the link integrity light is off (see the Service Manual for Laptop Computers" on page 275), no network communication is functioning. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Windows Hardware ...your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Installing Drivers for Laptop 296 Troubleshooting...
Dell Technology Guide
Page 297
...; Too many devices connected to match the AC power at your location (if applicable). • Ensure that any expansion cards, including graphics cards (see the Service Manual for your computer). E L I M I N A T E I N G B L U E - The computer is set to the same power strip Troubleshooting 297 ... power cable and front panel cable are turned on the keyboard, move the mouse, or press the power button to the system board (see the Service Manual for your computer). I F T H E P O W E R L I G H T I N G A M B E R - Some possible causes of the computer and the electrical outlet. ...
...; Too many devices connected to match the AC power at your location (if applicable). • Ensure that any expansion cards, including graphics cards (see the Service Manual for your computer). E L I M I N A T E I N G B L U E - The computer is set to the same power strip Troubleshooting 297 ... power cable and front panel cable are turned on the keyboard, move the mouse, or press the power button to the system board (see the Service Manual for your computer). I F T H E P O W E R L I G H T I N G A M B E R - Some possible causes of the computer and the electrical outlet. ...
Dell Technology Guide
Page 304
... on the front of the computer illuminates and blinks or remains solid to verify that the power strip is not responding, see the Service Manual for Desktop Computers" on page 337). Replace power protection devices, power strips, and power extension cables with similar in this section, ...follow the safety instructions shipped with another device, such as a lamp. - For additional safety best practices information, see "Contacting Dell" on page 273. If the computer is plugged into a power strip, ensure that the power strip is plugged into both the power connector ...
... on the front of the computer illuminates and blinks or remains solid to verify that the power strip is not responding, see the Service Manual for Desktop Computers" on page 337). Replace power protection devices, power strips, and power extension cables with similar in this section, ...follow the safety instructions shipped with another device, such as a lamp. - For additional safety best practices information, see "Contacting Dell" on page 273. If the computer is plugged into a power strip, ensure that the power strip is plugged into both the power connector ...
Dell Technology Guide
Page 305
.../technicalupdate. Troubleshooting 305 Ensure that the processor power cable is securely connected to the system board (see the Service Manual for the Dell Technical Update service, go to match the AC power at your computer). - Ensure that the voltage selection switch is free and can be malfunctioning or incorrectly installed. - Some ...
.../technicalupdate. Troubleshooting 305 Ensure that the processor power cable is securely connected to the system board (see the Service Manual for the Dell Technical Update service, go to match the AC power at your computer). - Ensure that the voltage selection switch is free and can be malfunctioning or incorrectly installed. - Some ...
Setup Guide
Page 47
Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. Touch Screen Problems Some or all multi-touch features...use water or a cleaning liquid to remove any dirt or fingerprints. 45 See the Service Manual on the Dell Support website at support.dell.com for your problem using the following guidelines, see "Using Support Tools" on page 52 or "...Contacting Dell" on screen) and wipe the surface and sides of the touch screen to wipe the ...
Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. Touch Screen Problems Some or all multi-touch features...use water or a cleaning liquid to remove any dirt or fingerprints. 45 See the Service Manual on the Dell Support website at support.dell.com for your problem using the following guidelines, see "Using Support Tools" on page 52 or "...Contacting Dell" on screen) and wipe the surface and sides of the touch screen to wipe the ...
Setup Guide
Page 48
... you are installing are compatible with your computer. 46 • If the problem persists, contact Dell (see "Contacting Dell" on the Dell Support website at support.dell.com. Possible motherboard failure Contact Dell (see the Service Manual on the Dell Support website at support.dell.com). • Verify that the memory modules that no special memory module/ memory connector...
... you are installing are compatible with your computer. 46 • If the problem persists, contact Dell (see "Contacting Dell" on the Dell Support website at support.dell.com. Possible motherboard failure Contact Dell (see the Service Manual on the Dell Support website at support.dell.com). • Verify that the memory modules that no special memory module/ memory connector...
Setup Guide
Page 51
... your computer is successfully communicating with your computer. If necessary, install additional memory (see the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. For more information...
... your computer is successfully communicating with your computer. If necessary, install additional memory (see the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory. For more information...
Setup Guide
Page 55
... Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual on page 73 for either the operating system or the program that will help in the following examples, see the Dell Technology Guide on your computer has an issue or error, it may display... Message that was running when the message appeared. Replace the CPU fan (see the Service Manual on the Dell Support website at support.dell.com or see "Contacting Dell" on the Dell Support website at support.dell.com). 53 Alert! NOTE: If the message you identify the cause and action needed...
... Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual on page 73 for either the operating system or the program that will help in the following examples, see the Dell Technology Guide on your computer has an issue or error, it may display... Message that was running when the message appeared. Replace the CPU fan (see the Service Manual on the Dell Support website at support.dell.com or see "Contacting Dell" on the Dell Support website at support.dell.com). 53 Alert! NOTE: If the message you identify the cause and action needed...
Setup Guide
Page 56
... keyboard, see the Service Manual on page 73). No timer tick interrupt - Possible hard disk drive failure during POST. Using Support Tools Hard-disk drive failure - Contact Dell for assistance (see "Contacting Dell" on the Dell Support website at support.dell.com. Contact Dell for assistance (see "Contacting Dell" on the Dell Support website at support.dell.com). Keyboard failure...
... keyboard, see the Service Manual on page 73). No timer tick interrupt - Possible hard disk drive failure during POST. Using Support Tools Hard-disk drive failure - Contact Dell for assistance (see "Contacting Dell" on the Dell Support website at support.dell.com. Contact Dell for assistance (see "Contacting Dell" on the Dell Support website at support.dell.com). Keyboard failure...
Setup Guide
Page 76
Check your warranty and return policies before working inside your computer. 74 the Dell Technology Guide installed on your hard drive the Service Manual on the Dell™ Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Finding More Information and Resources If you... replace a worn or defective part See: the Operating System disc the Drivers and Utilities disc NOTE: Drivers and documentation updates can be found on the Dell Support website at support...
Check your warranty and return policies before working inside your computer. 74 the Dell Technology Guide installed on your hard drive the Service Manual on the Dell™ Support website at support.dell.com NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Finding More Information and Resources If you... replace a worn or defective part See: the Operating System disc the Drivers and Utilities disc NOTE: Drivers and documentation updates can be found on the Dell Support website at support...