Maintenance Manual
Page 7
...the following examples: X'17B9', 17B9h, 17B9H, or 17B9H. Attention Please forward any other disk drive defects, such as those caused by user misoperation or mishandling, inappropriate operating environments, defects in...GB) = one billion bytes; To make this manual. Please write your opinions or requests on the operating environment and formatting. Liability Exception "Disk drive defects" refers to as "SATA". Fujitsu is sometimes simply referred to as a "hard disk drive," "HDD," "drive... causes outside the disk drive. accessible capacity will be referred to defects that involve adjustment...
...the following examples: X'17B9', 17B9h, 17B9H, or 17B9H. Attention Please forward any other disk drive defects, such as those caused by user misoperation or mishandling, inappropriate operating environments, defects in...GB) = one billion bytes; To make this manual. Please write your opinions or requests on the operating environment and formatting. Liability Exception "Disk drive defects" refers to as "SATA". Fujitsu is sometimes simply referred to as a "hard disk drive," "HDD," "drive... causes outside the disk drive. accessible capacity will be referred to defects that involve adjustment...
Maintenance Manual
Page 10
...the PCA and the head of data during service and repair. Data corruption When asking for any loss of the drive. 2. Don't install or remove a PCA or connect or disconnect a cable or connector plug when the drive is not responsible for repair, save all boards installed. 4. Damage or Device ... any circumstances. This will prevent electrical damage to wear a wrist strap) vi C141-E293 Only power the drive with one or more PCA missing will be unpredictable. Fujitsu Limited is powered. Do not apply excessive force to the cover under any static electricity from your body. ...
...the PCA and the head of data during service and repair. Data corruption When asking for any loss of the drive. 2. Don't install or remove a PCA or connect or disconnect a cable or connector plug when the drive is not responsible for repair, save all boards installed. 4. Damage or Device ... any circumstances. This will prevent electrical damage to wear a wrist strap) vi C141-E293 Only power the drive with one or more PCA missing will be unpredictable. Fujitsu Limited is powered. Do not apply excessive force to the cover under any static electricity from your body. ...
Maintenance Manual
Page 34
... caused by external factors, such as follows: Total operation time in all fields MTBF= (H) number of device failure in all fields (*1) *1 "Disk drive defects" refers to repair (MTTR) is 30 minutes or less, if repaired by handling, inappropriate operating environments, defects in the power supply host system, or interface cable. (2) Mean time to...
... caused by external factors, such as follows: Total operation time in all fields MTBF= (H) number of device failure in all fields (*1) *1 "Disk drive defects" refers to repair (MTTR) is 30 minutes or less, if repaired by handling, inappropriate operating environments, defects in the power supply host system, or interface cable. (2) Mean time to...
Maintenance Manual
Page 287
...; Status (Status/Error register) − Interval of the fault − Other information for fault diagnosis C141-E293 7-3 Replace the whole disk drive. (4) Service system and repair Fujitsu Limited has a disk drive service system and repair facility. Do not open the DE in the field. (2) Service life See Section (3), "Service life", in Section 1.7. (3) Exchangeable parts in...
...; Status (Status/Error register) − Interval of the fault − Other information for fault diagnosis C141-E293 7-3 Replace the whole disk drive. (4) Service system and repair Fujitsu Limited has a disk drive service system and repair facility. Do not open the DE in the field. (2) Service life See Section (3), "Service life", in Section 1.7. (3) Exchangeable parts in...
Maintenance Manual
Page 288
... and Diagnosis Data corruption When asking for repair, save all data stored in a dusty environment. Fujitsu Limited is not responsible for handling the ... disconnecting connectors. c. b) Do not leave the device in the disk drive beforehand. Unpacking a) Use a flat workplace, find which side of data during service and repair. (5) Notes on handling a. b. b) Do not move the device or... is unpacked. − Use an antistatic mat, etc. Do not place the device directly on a hard table, place it on the following precautions, be careful of the antistatic bag, be especially careful not to...
... and Diagnosis Data corruption When asking for repair, save all data stored in a dusty environment. Fujitsu Limited is not responsible for handling the ... disconnecting connectors. c. b) Do not leave the device in the disk drive beforehand. Unpacking a) Use a flat workplace, find which side of data during service and repair. (5) Notes on handling a. b. b) Do not move the device or... is unpacked. − Use an antistatic mat, etc. Do not place the device directly on a hard table, place it on the following precautions, be careful of the antistatic bag, be especially careful not to...
Maintenance Manual
Page 289
...It is recommended that will replace the drive. (2) Factory maintenance (parts replacement) • Only Fujitsu can perform maintenance at the user site. • Disk drive replacement requires ordinary tools. • ...Usually, the user, retailer, seller, or OEM trader will transmit shocks directly to sudden changes of temperature. 7.1.3 Maintenance levels Because of the allowable packed positions. Storage a) Store in either of its compact size and special repair...
...It is recommended that will replace the drive. (2) Factory maintenance (parts replacement) • Only Fujitsu can perform maintenance at the user site. • Disk drive replacement requires ordinary tools. • ...Usually, the user, retailer, seller, or OEM trader will transmit shocks directly to sudden changes of temperature. 7.1.3 Maintenance levels Because of the allowable packed positions. Storage a) Store in either of its compact size and special repair...
Maintenance Manual
Page 292
...Diagnostic test.") Figure 7.3 shows the relationship between the test level and troubleshooting. Factory level tools and test equipment are required for troubleshooting and repairing the disk drive. Special tools and test equipment is not required. Tables 7.1 and 7.2 show the check contents. 7-8 C141-E293 Maintenance and Diagnosis 7.1.5 ... equipment At the field maintenance level, only ordinary hand tools are beyond the scope of an isolated disk drive can be checked. • Initial self-diagnostics • SMART command (SMART Execute Off-Line Immediate command) 7.1.7 Test The disk...
...Diagnostic test.") Figure 7.3 shows the relationship between the test level and troubleshooting. Factory level tools and test equipment are required for troubleshooting and repairing the disk drive. Special tools and test equipment is not required. Tables 7.1 and 7.2 show the check contents. 7-8 C141-E293 Maintenance and Diagnosis 7.1.5 ... equipment At the field maintenance level, only ordinary hand tools are beyond the scope of an isolated disk drive can be checked. • Initial self-diagnostics • SMART command (SMART Execute Off-Line Immediate command) 7.1.7 Test The disk...
Maintenance Manual
Page 293
Yes Diagnostic test with the host computer or test equipment No Test acceptable? 7.1 Maintenance Start Yes Check the host system (Table 7.1) Operation test with the host computer or test equipment Analyze the system related failure No Test acceptable? Yes Test using voltage or temperature stress Test acceptable? Yes No failure No Disk drive failure analysis (Table 7.2) Figure 7.3 Test flowchart C141-E293 7-9 Yes Continue with the operation No System normal? Yes Disk drive replacement or repair No Disk drive normal?
Yes Diagnostic test with the host computer or test equipment No Test acceptable? 7.1 Maintenance Start Yes Check the host system (Table 7.1) Operation test with the host computer or test equipment Analyze the system related failure No Test acceptable? Yes Test using voltage or temperature stress Test acceptable? Yes No failure No Disk drive failure analysis (Table 7.2) Figure 7.3 Test flowchart C141-E293 7-9 Yes Continue with the operation No System normal? Yes Disk drive replacement or repair No Disk drive normal?
Maintenance Manual
Page 296
... factory for example, abnormal sound in the DE or burnt parts on the PCA), a level of troubleshooting is low. 7.3.2 Troubleshooting disk drive replaced in field It is recommended that was removed, the failure is elsewhere in Table 7.3, is performed at field maintenance level described in...to the disk drive or system. 7-12 C141-E293 If replacing the drive corrects the fault, return the old drive to the disk drive or a host system. Usually, troubleshooting is necessary only when a cause of failure is uncertain or unknown. When a cause of failure is clear (for testing and repair.
... factory for example, abnormal sound in the DE or burnt parts on the PCA), a level of troubleshooting is low. 7.3.2 Troubleshooting disk drive replaced in field It is recommended that was removed, the failure is elsewhere in Table 7.3, is performed at field maintenance level described in...to the disk drive or system. 7-12 C141-E293 If replacing the drive corrects the fault, return the old drive to the disk drive or a host system. Usually, troubleshooting is necessary only when a cause of failure is uncertain or unknown. When a cause of failure is clear (for testing and repair.
Maintenance Manual
Page 298
... enclosure (DE) must never to the user environment. At the factory, user environment is made by replacing the drive at factory When the trouble is connected to repair. To shorten the troubleshooting time and repairing time, gather the data, such as environmental data and other information, from the user and then return the...
... enclosure (DE) must never to the user environment. At the factory, user environment is made by replacing the drive at factory When the trouble is connected to repair. To shorten the troubleshooting time and repairing time, gather the data, such as environmental data and other information, from the user and then return the...
Maintenance Manual
Page 302
...time required for future standards. The mean rotational delay Power save mode The power save modes are sleeping. Rotational delay Time delay due to repair. The seek time does not include the mean delay is the average time required for a head to reach a sector after the head ...is the average time required for a head to move from the current track to diagnose and repair a faulty drive. GL-2 C141-E293 Glossary Master (Device 0) The master is neither reading, writing, nor seeking data. MTBF Mean time between failures. In idle...
...time required for future standards. The mean rotational delay Power save mode The power save modes are sleeping. Rotational delay Time delay due to repair. The seek time does not include the mean delay is the average time required for a head to reach a sector after the head ...is the average time required for a head to move from the current track to diagnose and repair a faulty drive. GL-2 C141-E293 Glossary Master (Device 0) The master is neither reading, writing, nor seeking data. MTBF Mean time between failures. In idle...
Maintenance Manual
Page 310
device to reference cylinder 4-17 orientation 3-3 out of band signaling 5-4 outer guard band 4-14 outerview, disk drive 2-2 outline 4-2 outline of interface 6-11 power supply configuration 4-4 power supply pin 3-10 IN-4 C141-E293 Index IPM...idle mode 6-8 M maintenance 7-1, 7-2 maintenance level 7-5 maintenance requirement 7-3 master password 5-128 mean time between failure (MTBF) ........ 1-12 mean time to repair (MTTR 1-12 measurement point, surface temperature 3-6 media defect 1-13 microcode data, example of rewriting 5-45 microprocessor unit (MPU 4-13 miss-hit 6-16 ...
device to reference cylinder 4-17 orientation 3-3 out of band signaling 5-4 outer guard band 4-14 outerview, disk drive 2-2 outline 4-2 outline of interface 6-11 power supply configuration 4-4 power supply pin 3-10 IN-4 C141-E293 Index IPM...idle mode 6-8 M maintenance 7-1, 7-2 maintenance level 7-5 maintenance requirement 7-3 master password 5-128 mean time between failure (MTBF) ........ 1-12 mean time to repair (MTTR 1-12 measurement point, surface temperature 3-6 media defect 1-13 microcode data, example of rewriting 5-45 microprocessor unit (MPU 4-13 miss-hit 6-16 ...