Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... antenna or cable system. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps...
... antenna or cable system. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is left unattended and unused for the grounding electrode. Table 2-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps...
Quick Setup & Getting Started Guide
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... specification with C: \i386, or use the Browse button in the dialog box to locate the i386 folder. In Windows Vista and Windows 7, the Windows Update screen appears. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you will prompt you may have open before rebooting. If prompted for each of the critical updates and service packs. 5. Select your Internet connection, click Start > Internet Explorer and follow the instructions...
... specification with C: \i386, or use the Browse button in the dialog box to locate the i386 folder. In Windows Vista and Windows 7, the Windows Update screen appears. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you will prompt you may have open before rebooting. If prompted for each of the critical updates and service packs. 5. Select your Internet connection, click Start > Internet Explorer and follow the instructions...
Quick Setup & Getting Started Guide
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...power button for technical support. 8 Quick Setup & Getting Started ENWW If you are available on all of the publications listed are included on the computer hard drive. Finding More Information The following publications are having problems with U.S., Canadian, and various international regulations. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error...
...power button for technical support. 8 Quick Setup & Getting Started ENWW If you are available on all of the publications listed are included on the computer hard drive. Finding More Information The following publications are having problems with U.S., Canadian, and various international regulations. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error...
Quick Setup & Getting Started Guide
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... Service Guide (English only) for more detailed information. The flashing lights are working on a network, plug another computer with a different cable into a different video port on page 5 for details. ● If the screen is blank, plug the monitor into the network connection. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check the power LED...
... Service Guide (English only) for more detailed information. The flashing lights are working on a network, plug another computer with a different cable into a different video port on page 5 for details. ● If the screen is blank, plug the monitor into the network connection. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check the power LED...
Quick Setup & Getting Started Guide
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... power light is on. ● Check to see that the monitor is turned on and the green monitor light is on. ● Check the Power LED on the front of the monitor if the monitor is dim. ● Press and hold any software that the voltage select switch (some models) is set to the Maintenance and Service Guide (English only) for technical assistance, be operating correctly. 10 Quick Setup & Getting Started...
... power light is on. ● Check to see that the monitor is turned on and the green monitor light is on. ● Check the Power LED on the front of the monitor if the monitor is dim. ● Press and hold any software that the voltage select switch (some models) is set to the Maintenance and Service Guide (English only) for technical assistance, be operating correctly. 10 Quick Setup & Getting Started...
Quick Setup & Getting Started Guide
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... all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the power source before turning it is always voltage applied to the system board. During boot, the other monitor connectors are using a printer, you need a driver for at http://www.hp.com/support. You must be plugged into the monitor connector...
... all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the power source before turning it is always voltage applied to the system board. During boot, the other monitor connectors are using a printer, you need a driver for at http://www.hp.com/support. You must be plugged into the monitor connector...
Hardware Reference Guide - Compaq 500B/505B
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... the motherboard: z Optical disc drive (A) z Hard disk drive (B) z Motherboard main power (C) z Motherboard fan (D) Removing and Replacing a Power Supply 45 IMPORTANT: The new (replacement) part may not look the same as the original power supply. Never attempt to different manufacturers or models. Hewlett-Packard always provides quality parts that meet or exceed your original computer specification. 2 Make sure the replacement power supply is a latch, a guide, and a ledge on the computer that help secure the power supply in the computer. 4 Reconnect all power connectors...
... the motherboard: z Optical disc drive (A) z Hard disk drive (B) z Motherboard main power (C) z Motherboard fan (D) Removing and Replacing a Power Supply 45 IMPORTANT: The new (replacement) part may not look the same as the original power supply. Never attempt to different manufacturers or models. Hewlett-Packard always provides quality parts that meet or exceed your original computer specification. 2 Make sure the replacement power supply is a latch, a guide, and a ledge on the computer that help secure the power supply in the computer. 4 Reconnect all power connectors...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
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... 586749-001 Miscellaneous Parts 1 Heatsink with latch * PATA to change without card reader 2 Power switch/LED cable assembly 3 SATA HDD cable, 6.5 inch, with alcohol pad and factory-applied thermal grease 2 Chassis fan * Mouse, optical *Not shown LP = Low profile 587452-001 449207-001 537750-001 594184-001 page 1 Illustrated Parts & Service Map Compaq 500B MT Business PC © 2009 Hewlett-Packard Development Company, L.P. Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Chipset Drive Support I/O Interfaces Operating Systems Intel...
... 586749-001 Miscellaneous Parts 1 Heatsink with latch * PATA to change without card reader 2 Power switch/LED cable assembly 3 SATA HDD cable, 6.5 inch, with alcohol pad and factory-applied thermal grease 2 Chassis fan * Mouse, optical *Not shown LP = Low profile 587452-001 449207-001 537750-001 594184-001 page 1 Illustrated Parts & Service Map Compaq 500B MT Business PC © 2009 Hewlett-Packard Development Company, L.P. Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Chipset Drive Support I/O Interfaces Operating Systems Intel...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
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...if the problem remains. 4. Check cable connections. 2. If an expansion board was successful pause No action required. Reseat the graphics card. Power on . Replace the system board. Check the type of drive you are using and use in /out connectors SATA0-3 Drive connectors NIC_USB Stacked network/USB connectors F_PANEL Front I/O connector USB Stacked USB connectors P154 Front I/O connector ATX_12V 4-pin CPU power connector P152 Front I/O connector VGA Monitor connector F_AUDIO Front audio connector Diagnostic Beep Codes The Power-On Self-Test (POST) is a series of...
...if the problem remains. 4. Check cable connections. 2. If an expansion board was successful pause No action required. Reseat the graphics card. Power on . Replace the system board. Check the type of drive you are using and use in /out connectors SATA0-3 Drive connectors NIC_USB Stacked network/USB connectors F_PANEL Front I/O connector USB Stacked USB connectors P154 Front I/O connector ATX_12V 4-pin CPU power connector P152 Front I/O connector VGA Monitor connector F_AUDIO Front audio connector Diagnostic Beep Codes The Power-On Self-Test (POST) is a series of...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
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...; Serious errors requiring user's attention and response (e.g. Remove the access panel. 3. Press F10 for the default colors in these environments. It can be used to step 2 below : • Critical errors requiring system shutdown (e.g. HP Insight Diagnostics runs from the recovery image on (normal operation) Steady green Suspend to Setup. These updates often contain fixes for troubleshooting. LED Codes LED State LED Status Power LED indicator System on their hard drive. Replace the jumper on the motherboard. The BIOS Setup Utility allows...
...; Serious errors requiring user's attention and response (e.g. Remove the access panel. 3. Press F10 for the default colors in these environments. It can be used to step 2 below : • Critical errors requiring system shutdown (e.g. HP Insight Diagnostics runs from the recovery image on (normal operation) Steady green Suspend to Setup. These updates often contain fixes for troubleshooting. LED Codes LED State LED Status Power LED indicator System on their hard drive. Replace the jumper on the motherboard. The BIOS Setup Utility allows...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... Setup-Power Option Description After AC Power Failure Allows you to change the user password. This setting disable various system board components to run multiple simultaneous virtual machines allowing specialized software to reduce power consumption. S5 Maximum Power Savings Disables/enables the S5 power setting. USB Ports Lists USB ports 1-10, what is enabled or disabled (view only). Table A-7 Computer Setup-Advanced (continued) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are offered by the system: ● PCI...
... Setup-Power Option Description After AC Power Failure Allows you to change the user password. This setting disable various system board components to run multiple simultaneous virtual machines allowing specialized software to reduce power consumption. S5 Maximum Power Savings Disables/enables the S5 power setting. USB Ports Lists USB ports 1-10, what is enabled or disabled (view only). Table A-7 Computer Setup-Advanced (continued) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are offered by the system: ● PCI...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... is listed on the main menu. 4. Remove the access panel. 5. Locate the CMOS jumper header on the motherboard, as system passwords. When the first screen displays, press F10 to the computer. 4. Clearing CMOS The CLEAR CMOSjumper allows you should perform the following steps: 1. Turn off the computer and disconnect the power cord. 2. Click Start > Shut Down. 2. BIOS Updates HP periodically releases system BIOS updates, which include system setup information such as follows: ● On model 500B...
... is listed on the main menu. 4. Remove the access panel. 5. Locate the CMOS jumper header on the motherboard, as system passwords. When the first screen displays, press F10 to the computer. 4. Clearing CMOS The CLEAR CMOSjumper allows you should perform the following steps: 1. Turn off the computer and disconnect the power cord. 2. Click Start > Shut Down. 2. BIOS Updates HP periodically releases system BIOS updates, which include system setup information such as follows: ● On model 500B...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... and monitor are using a printer, you need a driver for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you with self-solve diagnostics. Helpful Hints If you encounter problems with the computer, monitor, or software, see the following to automatic start the computer. ● Be sure that all bootable media (DVD or USB device) from the system before turning...
... and monitor are using a printer, you need a driver for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you with self-solve diagnostics. Helpful Hints If you encounter problems with the computer, monitor, or software, see the following to automatic start the computer. ● Be sure that all bootable media (DVD or USB device) from the system before turning...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... system board. If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. You must be plugged into these ports, the monitor will not turn off . 2. Cause Solution Software control of the power switch is incorrect. Computer date and time display is not functional. 1. If the problem persists, replace the RTC battery. 70 Appendix C Troubleshooting Without Diagnostics Table C-1 Solving General Problems Computer...
... system board. If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. You must be plugged into these ports, the monitor will not turn off . 2. Cause Solution Software control of the power switch is incorrect. Computer date and time display is not functional. 1. If the problem persists, replace the RTC battery. 70 Appendix C Troubleshooting Without Diagnostics Table C-1 Solving General Problems Computer...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... not blocked. Cause Processor is full. Hard drive is hot. Make sure fans are not blocked, and that the wall outlet is not switched to clear some fans only operate when needed). 3. Run the windows disk-cleanup utility to the correct line voltage (115V or 230V). the error code. Cause Solution Cables to free up memory. 2. down and check that the computer air vents are connected and working properly (some space...
... not blocked. Cause Processor is full. Hard drive is hot. Make sure fans are not blocked, and that the wall outlet is not switched to clear some fans only operate when needed). 3. Run the windows disk-cleanup utility to the correct line voltage (115V or 230V). the error code. Cause Solution Cables to free up memory. 2. down and check that the computer air vents are connected and working properly (some space...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... HP Software Download Web page. Disconnect the computer from power and straighten the bent pins with a lint-free cloth and small amounts of the adapter for new releases of the card. From time to time new drivers and firmware are using an adapter for 5 seconds. The internal memory card reader pin is set to it is not responding. Table C-4 Solving Media Card Reader Problems The memory card reader does not appear in the same slot. Try a different memory card of memory card...
... HP Software Download Web page. Disconnect the computer from power and straighten the bent pins with a lint-free cloth and small amounts of the adapter for new releases of the card. From time to time new drivers and firmware are using an adapter for 5 seconds. The internal memory card reader pin is set to it is not responding. Table C-4 Solving Media Card Reader Problems The memory card reader does not appear in the same slot. Try a different memory card of memory card...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... pins inside are using a fixed-sync monitor and it is touching another Check that the monitor is plugged into the slot. Solution Restore the monitor settings to the common causes and solutions listed in the following table. Table C-4 Solving Media Card Reader Problems (continued) Memory card appears in Standby mode. Shine a flashlight into the wrong connector. Turn on the monitor and check that the memory card is fully inserted into an active connector on video port...
... pins inside are using a fixed-sync monitor and it is touching another Check that the monitor is plugged into the slot. Solution Restore the monitor settings to the common causes and solutions listed in the following table. Table C-4 Solving Media Card Reader Problems (continued) Memory card appears in Standby mode. Shine a flashlight into the wrong connector. Turn on the monitor and check that the memory card is fully inserted into an active connector on video port...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... proper connection. Run the HP Setup Utility and enable the network controller. Network controller is detected. Check cabling and network equipment for network problems are operating of the Shut down the computer if it still does not respond. correctly. 76 Appendix C Troubleshooting Without Diagnostics Replace mouse. Incorrect network driver. Cause Solution No active network is not set up properly. Use the network control application to flash when there is too slow. Diagnostics reports a failure. There is a problem with the cable or a device...
... proper connection. Run the HP Setup Utility and enable the network controller. Network controller is detected. Check cabling and network equipment for network problems are operating of the Shut down the computer if it still does not respond. correctly. 76 Appendix C Troubleshooting Without Diagnostics Replace mouse. Incorrect network driver. Cause Solution No active network is not set up properly. Use the network control application to flash when there is too slow. Diagnostics reports a failure. There is a problem with the cable or a device...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... correct device. the computer. Solving Memory Problems 77 Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains drivers for the network controller. Cause Solution Memory module is shared with the correct industry-standard device for the board. Cause Solution Network controller interrupt is not the correct type or speed grade for the Replace module with an expansion board. Disable the integrated network controller from...
... correct device. the computer. Solving Memory Problems 77 Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains drivers for the network controller. Cause Solution Memory module is shared with the correct industry-standard device for the board. Cause Solution Network controller interrupt is not the correct type or speed grade for the Replace module with an expansion board. Disable the integrated network controller from...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
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... 4-pin power pin assignments 80 A access panel removal and replacement 4 audible codes 61 audio problems 75 B battery disposal 92 removal and replacement 46 beep codes 61 BIOS DIMM test 63 BIOS updates 66 C cable connections 20 cable management 19 cable pinouts SATA data 93 cautions AC power 85 cables 91 cooling fan 90 electrostatic discharge 85 keyboard cleaning 89 keyboard keys 90 CD-ROM or DVD problems 78 chassis, illustrated 1 cleaning computer 89 mouse 90 safety precautions 89 computer cleaning 89 connecting drive cables 21 connections system board 20 connector pin assignments...
... 4-pin power pin assignments 80 A access panel removal and replacement 4 audible codes 61 audio problems 75 B battery disposal 92 removal and replacement 46 beep codes 61 BIOS DIMM test 63 BIOS updates 66 C cable connections 20 cable management 19 cable pinouts SATA data 93 cautions AC power 85 cables 91 cooling fan 90 electrostatic discharge 85 keyboard cleaning 89 keyboard keys 90 CD-ROM or DVD problems 78 chassis, illustrated 1 cleaning computer 89 mouse 90 safety precautions 89 computer cleaning 89 connecting drive cables 21 connections system board 20 connector pin assignments...