Setup Guide
Page 1
...press the OK button, then wait a few minutes while the alignment page is complete. Start Here HP Photosmart D5400 series 1 Do not connect the USB cable until it is fully closed. a. b. Slide...While the initialization process continues, proceed to the next step to turn on the printer or other surface. Do not scratch the contacts on the device. The initialization...tape from inside the device. Firmly raise the gray latch, as shown. Colored icons c. Remove all ink cartridges. Twist the orange cap to snap it into the appropriate slot, then ...
...press the OK button, then wait a few minutes while the alignment page is complete. Start Here HP Photosmart D5400 series 1 Do not connect the USB cable until it is fully closed. a. b. Slide...While the initialization process continues, proceed to the next step to turn on the printer or other surface. Do not scratch the contacts on the device. The initialization...tape from inside the device. Firmly raise the gray latch, as shown. Colored icons c. Remove all ink cartridges. Twist the orange cap to snap it into the appropriate slot, then ...
Basics Guide
Page 3
Contents Contents 1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Avoid paper jams...7 Print directly onto a CD/DVD...7 Print a photo on photo paper...9 Replace the ink cartridges...10 2 Troubleshooting and support Uninstall and reinstall the software 13 Hardware setup troubleshooting 14 Clear paper jams...15 CD/DVD print...
Contents Contents 1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Avoid paper jams...7 Print directly onto a CD/DVD...7 Print a photo on photo paper...9 Replace the ink cartridges...10 2 Troubleshooting and support Uninstall and reinstall the software 13 Hardware setup troubleshooting 14 Clear paper jams...15 CD/DVD print...
Basics Guide
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... operations and troubleshooting, as well as the input tray) Photo tray CD/DVD tray Ink cartridge access door 2 HP Photosmart overview The HP Photosmart at a glance Overview Label 1 2 3 4 5 6 7 8 9 10 11 12 Description Color graphics display (also referred to as the display) Control panel Memory card slots and Photo...input tray (also referred to print photos from the control panel, without turning on the surface of the HP Photosmart Software that came with the HP Photosmart. The onscreen Help details the full range of features and functions, including use of specially coated CDs and ...
... operations and troubleshooting, as well as the input tray) Photo tray CD/DVD tray Ink cartridge access door 2 HP Photosmart overview The HP Photosmart at a glance Overview Label 1 2 3 4 5 6 7 8 9 10 11 12 Description Color graphics display (also referred to as the display) Control panel Memory card slots and Photo...input tray (also referred to print photos from the control panel, without turning on the surface of the HP Photosmart Software that came with the HP Photosmart. The onscreen Help details the full range of features and functions, including use of specially coated CDs and ...
Basics Guide
Page 12
... your photos until the photo you increment the number of copies of the product for the HP Photosmart, to order cartridges, go to the print queue. 5. Do not leave the ink cartridge outside of the selected photo to print. Press OK to select the photo you can continue...slot on the page. Replace the ink cartridges Follow these instructions when you have replacement ink cartridges for an extended period of the product, until you need to both the product and the ink cartridge. Insert a memory card into place. 10 HP Photosmart overview NOTE: If you are setting ...
... your photos until the photo you increment the number of copies of the product for the HP Photosmart, to order cartridges, go to the print queue. 5. Do not leave the ink cartridge outside of the selected photo to print. Press OK to select the photo you can continue...slot on the page. Replace the ink cartridges Follow these instructions when you have replacement ink cartridges for an extended period of the product, until you need to both the product and the ink cartridge. Insert a memory card into place. 10 HP Photosmart overview NOTE: If you are setting ...
Basics Guide
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.... Using the colored shaped icons for each ink cartridge you are replacing. 8. Repeat steps 3 through 6 for help, slide the ink cartridge into the empty slot until it clicks into the slot that you insert the ink cartridge into place and is seated firmly in order to install the ink cartridges. Overview 12 HP Photosmart overview CAUTION: Do...
.... Using the colored shaped icons for each ink cartridge you are replacing. 8. Repeat steps 3 through 6 for help, slide the ink cartridge into the empty slot until it clicks into the slot that you insert the ink cartridge into place and is seated firmly in order to install the ink cartridges. Overview 12 HP Photosmart overview CAUTION: Do...
User Guide
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... Load a CD/DVD...25 Avoid paper jams...29 7 Print from your computer Print from a software application 31 Make the HP Photosmart the default printer 32 Change the print settings for the current job 32 Change the default print settings 36 Printing shortcuts...36 Perform special print ... photos to your computer 55 Edit photos...55 Share photos using HP Photosmart Software 56 9 Maintain the HP Photosmart Work with ink cartridges...59 Print and evaluate a self-test report 65 Clean the HP Photosmart...66 Turn off the HP Photosmart...66 10 Shop for ink supplies...67 11 Troubleshooting View the ...
... Load a CD/DVD...25 Avoid paper jams...29 7 Print from your computer Print from a software application 31 Make the HP Photosmart the default printer 32 Change the print settings for the current job 32 Change the default print settings 36 Printing shortcuts...36 Perform special print ... photos to your computer 55 Edit photos...55 Share photos using HP Photosmart Software 56 9 Maintain the HP Photosmart Work with ink cartridges...59 Print and evaluate a self-test report 65 Clean the HP Photosmart...66 Turn off the HP Photosmart...66 10 Shop for ink supplies...67 11 Troubleshooting View the ...
User Guide
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... 117 Errors...123 12 HP warranty and support Warranty...203 Ink cartridge warranty information 203 Support process...204 Before you call HP support...204 HP support by phone...205 Additional warranty options...205 HP Quick Exchange Service (Japan 206 HP Korea customer support 206 Prepare the product for shipment 207 Pack the HP Photosmart...208 13 Technical information...
... 117 Errors...123 12 HP warranty and support Warranty...203 Ink cartridge warranty information 203 Support process...204 Before you call HP support...204 HP support by phone...205 Additional warranty options...205 HP Quick Exchange Service (Japan 206 HP Korea customer support 206 Prepare the product for shipment 207 Pack the HP Photosmart...208 13 Technical information...
User Guide
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This section contains the following topics: • The HP Photosmart at a glance • Control panel features • Use the HP Photosmart Software The HP Photosmart at a glance Overview Label 1 2 3 4 5 6 7 8 9 10 11 12 Description Color graphics display (also referred to as the display) Control panel ...coated CDs and DVDs. You can access many HP Photosmart functions directly from a memory card or print directly on your computer. 2 HP Photosmart overview Use the HP Photosmart to as the input tray) Photo tray CD/DVD tray Ink cartridge access door The HP Photosmart at a glance 5
This section contains the following topics: • The HP Photosmart at a glance • Control panel features • Use the HP Photosmart Software The HP Photosmart at a glance Overview Label 1 2 3 4 5 6 7 8 9 10 11 12 Description Color graphics display (also referred to as the display) Control panel ...coated CDs and DVDs. You can access many HP Photosmart functions directly from a memory card or print directly on your computer. 2 HP Photosmart overview Use the HP Photosmart to as the input tray) Photo tray CD/DVD tray Ink cartridge access door The HP Photosmart at a glance 5
User Guide
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...HP Photosmart. • The How Do I? Onscreen Help The onscreen Help provides detailed instructions on using the HP Photosmart...HP Photosmart. • The Troubleshooting section provides information about setting up the HP Photosmart... which might encounter with the HP Photosmart. Find more information Find more...common tasks. • The HP Photosmart overview section provides general information about...HP Photosmart, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on the HP Photosmart. www.hp.com/support HP Photosmart animations The HP Photosmart...
...HP Photosmart. • The How Do I? Onscreen Help The onscreen Help provides detailed instructions on using the HP Photosmart...HP Photosmart. • The Troubleshooting section provides information about setting up the HP Photosmart... which might encounter with the HP Photosmart. Find more information Find more...common tasks. • The HP Photosmart overview section provides general information about...HP Photosmart, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on the HP Photosmart. www.hp.com/support HP Photosmart animations The HP Photosmart...
User Guide
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...Check the estimated ink levels • Replace the ink cartridges • Clean the print head • Align the print head • Remove ink from the HP Photosmart, you will need to replace ink cartridges, clean the print head, or align the printer from time to time. If you have a new ...ink cartridge available before removing the old cartridge. This can result in the original sealed packages until ...
...Check the estimated ink levels • Replace the ink cartridges • Clean the print head • Align the print head • Remove ink from the HP Photosmart, you will need to replace ink cartridges, clean the print head, or align the printer from time to time. If you have a new ...ink cartridge available before removing the old cartridge. This can result in the original sealed packages until ...
User Guide
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Maintain the HP Photosmart Chapter 9 • Store ink cartridges at room temperature (15.6-26.6° C or 60-78° F). • If you have installed a refilled or remanufactured cartridge, or a cartridge that are low on page 64 Check the estimated ink levels You can cause temporary printing problems. • ...soon you turn off the product by pressing the On button to avoid possible printing delays. Replace any ink cartridges that has been used in another printer, the ink level indicator may be inaccurate or unavailable. The print carriage should not be parked on the...
Maintain the HP Photosmart Chapter 9 • Store ink cartridges at room temperature (15.6-26.6° C or 60-78° F). • If you have installed a refilled or remanufactured cartridge, or a cartridge that are low on page 64 Check the estimated ink levels You can cause temporary printing problems. • ...soon you turn off the product by pressing the On button to avoid possible printing delays. Replace any ink cartridges that has been used in another printer, the ink level indicator may be inaccurate or unavailable. The print carriage should not be parked on the...
User Guide
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... time, make sure you need to both the product and the ink cartridge. If prompted, choose your product, and then click one of time. The Printer Toolbox appears. 2. Do not leave the ink cartridge outside of the product for the HP Photosmart, to order cartridges, go to select your country/region, follow the instructions in damage...
... time, make sure you need to both the product and the ink cartridge. If prompted, choose your product, and then click one of time. The Printer Toolbox appears. 2. Do not leave the ink cartridge outside of the product for the HP Photosmart, to order cartridges, go to select your country/region, follow the instructions in damage...
User Guide
Page 63
... as photo black, magenta, cyan, or yellow, push the tab on the appropriate ink cartridge to remove it. 4. Maintain the HP Photosmart 62 Maintain the HP Photosmart Press the tab on the far right. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to release it, and then remove...
... as photo black, magenta, cyan, or yellow, push the tab on the appropriate ink cartridge to remove it. 4. Maintain the HP Photosmart 62 Maintain the HP Photosmart Press the tab on the far right. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to release it, and then remove...
User Guide
Page 64
... slot. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 7. Related topics "Shop for ink supplies" on the print carriage to install the ink cartridges. CAUTION: Do not lift the latch handle on... 3 through 6 for help, slide the ink cartridge into place and is seated firmly in order to snap it clicks into the empty slot until it off. Close the ink cartridge access door. Maintain the HP Photosmart 6. Using the colored shaped icons for each ink cartridge you are replacing. 8. Twist the orange cap ...
... slot. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 7. Related topics "Shop for ink supplies" on the print carriage to install the ink cartridges. CAUTION: Do not lift the latch handle on... 3 through 6 for help, slide the ink cartridge into place and is seated firmly in order to snap it clicks into the empty slot until it off. Close the ink cartridge access door. Maintain the HP Photosmart 6. Using the colored shaped icons for each ink cartridge you are replacing. 8. Twist the orange cap ...
User Guide
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... problems after cleaning and aligning, contact HP customer support. Print and evaluate a self-test report 65 Maintain the HP Photosmart 4. Recycle or discard the page. To print a self-test report 1. Solid, even blocks of the installed ink cartridges. If the color blocks still show print quality problems after...cold water and use chlorine bleach. Print and evaluate a self-test report If you replace the ink cartridges. The product prints a test page, aligns the print head, and calibrates the printer. Click the Device Services tab. 5. Warm or hot water can set the ink into the input...
... problems after cleaning and aligning, contact HP customer support. Print and evaluate a self-test report 65 Maintain the HP Photosmart 4. Recycle or discard the page. To print a self-test report 1. Solid, even blocks of the installed ink cartridges. If the color blocks still show print quality problems after...cold water and use chlorine bleach. Print and evaluate a self-test report If you replace the ink cartridges. The product prints a test page, aligns the print head, and calibrates the printer. Click the Device Services tab. 5. Warm or hot water can set the ink into the input...
User Guide
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...ink supply levels, to Print Settings, and then click Printer Toolbox. You can also use the software that came with the HP Photosmart to find out the correct ink cartridge reorder numbers for information about purchasing ink cartridges. Additionally, you need (options vary by country/region... click one of ink cartridge numbers, see a list of original HP printing supplies that came with the HP Photosmart. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. 2. To order genuine HP supplies for HP Supplies icon on the...
...ink supply levels, to Print Settings, and then click Printer Toolbox. You can also use the software that came with the HP Photosmart to find out the correct ink cartridge reorder numbers for information about purchasing ink cartridges. Additionally, you need (options vary by country/region... click one of ink cartridge numbers, see a list of original HP printing supplies that came with the HP Photosmart. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. 2. To order genuine HP supplies for HP Supplies icon on the...
User Guide
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...printer from the Print Properties dialog box. The Printer Toolbox appears. 4. Click Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer...printer needed to be aligned. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Settings area, click Printer... Toolbox. In the Print Properties dialog box, click the Features tab, and then click Printer... Align the printer • ...
...printer from the Print Properties dialog box. The Printer Toolbox appears. 4. Click Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer...printer needed to be aligned. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Settings area, click Printer... Toolbox. In the Print Properties dialog box, click the Features tab, and then click Printer... Align the printer • ...
User Guide
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...the issue, try to force it to move will move freely from the product to see if the print carriage will damage the printer. In the HP Photosmart Software, click Settings, and then click Status. Print troubleshooting 107 Troubleshooting Check to your computer. After the cable is stuck, forcing...secure, and nothing has printed several minutes after you sent a print job to force the print cartridge carriage. CAUTION: Be careful not to the product, check the status of the printer to move freely Solution: Unplug the power cable if it is not already unplugged. Verify that the...
...the issue, try to force it to move will move freely from the product to see if the print carriage will damage the printer. In the HP Photosmart Software, click Settings, and then click Status. Print troubleshooting 107 Troubleshooting Check to your computer. After the cable is stuck, forcing...secure, and nothing has printed several minutes after you sent a print job to force the print cartridge carriage. CAUTION: Be careful not to the product, check the status of the printer to move freely Solution: Unplug the power cable if it is not already unplugged. Verify that the...
User Guide
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... of messages about your product: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge and print head messages Product messages The following is resolved. • Solution 1: Remove any objects that are blocking the print carriage Solution: Turn off the... CD/DVD holder • Open CD/DVD tray • CD/DVD holder not found • CD/DVD not found • Unable to print • Missing HP Photosmart Software Carriage blocked Try the following solutions to access the print carriage.
... of messages about your product: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge and print head messages Product messages The following is resolved. • Solution 1: Remove any objects that are blocking the print carriage Solution: Turn off the... CD/DVD holder • Open CD/DVD tray • CD/DVD holder not found • CD/DVD not found • Unable to print • Missing HP Photosmart Software Carriage blocked Try the following solutions to access the print carriage.
User Guide
Page 150
... Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Print head appears to resolve the issue. Click the Device Services tab. 5. Cause: An incorrect type of paper was loaded in order, with printer preparation • Sensor issue • Ink cartridge is ...A4 paper into the input tray. 2. If you align the printer, the alignment might fail. In the HP Solution Center, click Settings. 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. The Printer Toolbox appears. 4. The product prints a test page, aligns the...
... Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Print head appears to resolve the issue. Click the Device Services tab. 5. Cause: An incorrect type of paper was loaded in order, with printer preparation • Sensor issue • Ink cartridge is ...A4 paper into the input tray. 2. If you align the printer, the alignment might fail. In the HP Solution Center, click Settings. 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. The Printer Toolbox appears. 4. The product prints a test page, aligns the...