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... lights ...4 Load media ...8 Load an original on the scanner glass ...12 Paper basics ...13 Open the HP printer software ...15 Use the HP Smart app to print, scan, and troubleshoot 16 Print using the HP Smart app (Windows 10) ...17 Sleep mode ...18 Auto-Off ...19 2 Print ...21 Print documents ...Print using the maximum dpi ...25 Tips for print success ...26 3 Copy and scan ...29 Copy documents ...30 Scan using the HP printer software ...31 Scan using the HP Smart app (Windows 10) ...33 Tips for successful scanning and copying ...35 4 Manage ink cartridges ...37 Check estimated ink levels ......
... lights ...4 Load media ...8 Load an original on the scanner glass ...12 Paper basics ...13 Open the HP printer software ...15 Use the HP Smart app to print, scan, and troubleshoot 16 Print using the HP Smart app (Windows 10) ...17 Sleep mode ...18 Auto-Off ...19 2 Print ...21 Print documents ...Print using the maximum dpi ...25 Tips for print success ...26 3 Copy and scan ...29 Copy documents ...30 Scan using the HP printer software ...31 Scan using the HP Smart app (Windows 10) ...33 Tips for successful scanning and copying ...35 4 Manage ink cartridges ...37 Check estimated ink levels ......
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Cartridge warranty information ...43 Tips for working with cartridges ...44 5 Connect your printer ...45 Connect your printer to your computer with a USB cable (non-network connection 46 Connect a new printer ...47 6 Solve a problem ...49 Jams and paper-feed issues ...50 Ink cartridge issues ...54 Printing issues ...56 Copy issues ...61 Scan issues ...62 Printer hardware issues ...63 HP support ...64 Appendix A Technical information ...67 Specifications ...68 Regulatory notices ...70 Environmental product stewardship program ...73 Index ...81 iv ENWW
Cartridge warranty information ...43 Tips for working with cartridges ...44 5 Connect your printer ...45 Connect your printer to your computer with a USB cable (non-network connection 46 Connect a new printer ...47 6 Solve a problem ...49 Jams and paper-feed issues ...50 Ink cartridge issues ...54 Printing issues ...56 Copy issues ...61 Scan issues ...62 Printer hardware issues ...63 HP support ...64 Appendix A Technical information ...67 Specifications ...68 Regulatory notices ...70 Environmental product stewardship program ...73 Index ...81 iv ENWW
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1 Get started ● Printer parts ● Control panel features ● Status lights ● Load media ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Print using the HP Smart app (Windows 10) ● Sleep mode ● Auto-Off ENWW 1
1 Get started ● Printer parts ● Control panel features ● Status lights ● Load media ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Print using the HP Smart app (Windows 10) ● Sleep mode ● Auto-Off ENWW 1
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Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Cartridge access door 8 Ink cartridges 9 Output tray 10 Output tray extender (also referred to as the tray extender) 11 Power connection 12 USB port 2 Chapter 1 Get started ENWW
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Cartridge access door 8 Ink cartridges 9 Output tray 10 Output tray extender (also referred to as the tray extender) 11 Power connection 12 USB port 2 Chapter 1 Get started ENWW
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...a job after a disruption (for example, after the last button press. Start Copy Color button: Starts a color copy job. Power button: Turns the printer on or off. Start Copy Black button: Starts a black-and-white copy job. Control panel features Feature 1 2 3 4 5 6 Description Cancel button...: Stops the current operation. To increase the number of black-andwhite copies, press the button multiple times. Resume light: Indicates the printer is in a warning or error state. To increase the number of color copies, press the button multiple times. Copying will start two ...
...a job after a disruption (for example, after the last button press. Start Copy Color button: Starts a color copy job. Power button: Turns the printer on or off. Start Copy Black button: Starts a black-and-white copy job. Control panel features Feature 1 2 3 4 5 6 Description Cancel button...: Stops the current operation. To increase the number of black-andwhite copies, press the button multiple times. Resume light: Indicates the printer is in a warning or error state. To increase the number of color copies, press the button multiple times. Copying will start two ...
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...has plastic tape on it . If you can continue to generate an on-screen message. ● The Resume light is blinking. The printer automatically enters Sleep mode after 5 minutes of the ink cartridges is open, close it . - The corresponding ink cartridge is off . For... ) to load paper, see Replace ink cartridges on page 40. 4 Chapter 1 Get started ENWW Indicates the printer is processing a job. Solution Load paper in the printer, remove the corresponding ink cartridge, make sure there is no longer acceptable. For more information, see Use single-...
...has plastic tape on it . If you can continue to generate an on-screen message. ● The Resume light is blinking. The printer automatically enters Sleep mode after 5 minutes of the ink cartridges is open, close it . - The corresponding ink cartridge is off . For... ) to load paper, see Replace ink cartridges on page 40. 4 Chapter 1 Get started ENWW Indicates the printer is processing a job. Solution Load paper in the printer, remove the corresponding ink cartridge, make sure there is no longer acceptable. For more information, see Use single-...
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Cause Both ink cartridges are using the correct HP ink cartridge for your printer. - Make sure that you are low on ink. For information about how to replace ink cartridges, see Replace ink cartridges on page 40. ● ... there is installed in the correct slot. - If both Ink Alert lights are installed in the printer, install - Solution - the ink cartridges. - For information about how to print using the correct HP ink cartridges for your printer. - Both ink cartridges are missing. ENWW Status lights 5 them . Make sure that you are installed ...
Cause Both ink cartridges are using the correct HP ink cartridge for your printer. - Make sure that you are low on ink. For information about how to replace ink cartridges, see Replace ink cartridges on page 40. ● ... there is installed in the correct slot. - If both Ink Alert lights are installed in the printer, install - Solution - the ink cartridges. - For information about how to print using the correct HP ink cartridges for your printer. - Both ink cartridges are missing. ENWW Status lights 5 them . Make sure that you are installed ...
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..., the Power button light, and both Ink Alert lights are very low on ink. For information about how to the message in the HP printer software for more information. - The counterfeit or previously used . Both of the ink cartridges are blinking. 6 Chapter 1 Get started ENWW...Cause One of the following might have occurred. - - Press the Resume button ( ) to the message in your HP printer software for more information. The cartridge carriage inside the printer has stalled. If the corresponding ink cartridge is a paper jam. - If the ink cartridges are very low on ink...
..., the Power button light, and both Ink Alert lights are very low on ink. For information about how to the message in the HP printer software for more information. - The counterfeit or previously used . Both of the ink cartridges are blinking. 6 Chapter 1 Get started ENWW...Cause One of the following might have occurred. - - Press the Resume button ( ) to the message in your HP printer software for more information. The cartridge carriage inside the printer has stalled. If the corresponding ink cartridge is a paper jam. - If the ink cartridges are very low on ink...
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Turn on the printer. The printer can still print even if the scanner is not working . Wait a minute, and then plug the power cord back in an error state. The printer is in . 4. Unplug the power cord. 3. If the problem persists, contact HP. ENWW Status lights 7 The scanner is not working . - Solution Reset the printer. 1. Turn off the printer. 2. Cause One of the following might have occurred. -
Turn on the printer. The printer can still print even if the scanner is not working . Wait a minute, and then plug the power cord back in an error state. The printer is in . 4. Unplug the power cord. 3. If the problem persists, contact HP. ENWW Status lights 7 The scanner is not working . - Solution Reset the printer. 1. Turn off the printer. 2. Cause One of the following might have occurred. -
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...printing everyday documents. Your prints have a look and feel comparable to a storeprocessed photo. This affordable photo paper dries quickly for your HP ENWW Paper basics 13 Paper basics The printer is designed to work well with most types of weights and sizes from major paper manufacturers... you can share them right off the printer. Look for the type of project you are independently tested to meet high standards of these papers might not be available. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP's highest-quality photo paper for easy handling...
...printing everyday documents. Your prints have a look and feel comparable to a storeprocessed photo. This affordable photo paper dries quickly for your HP ENWW Paper basics 13 Paper basics The printer is designed to work well with most types of weights and sizes from major paper manufacturers... you can share them right off the printer. Look for the type of project you are independently tested to meet high standards of these papers might not be available. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP's highest-quality photo paper for easy handling...
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... 1 Get started ENWW It is a high-quality multifunction paper. Order HP paper supplies The printer is a high-quality multifunction paper made with the ColorLok logo in English only. To order HP papers and other everyday documents. They are the perfect choice for nearphotographic reproductions...business graphics for longer lasting documents. ● HP Office Recycled Paper HP Office Recycled Paper is designed to meet high standards of office paper. printer. It is acid-free for longer lasting documents. ● HP Office Paper HP Office Paper is suitable for two-sided use ....
... 1 Get started ENWW It is a high-quality multifunction paper. Order HP paper supplies The printer is a high-quality multifunction paper made with the ColorLok logo in English only. To order HP papers and other everyday documents. They are the perfect choice for nearphotographic reproductions...business graphics for longer lasting documents. ● HP Office Recycled Paper HP Office Recycled Paper is designed to meet high standards of office paper. printer. It is acid-free for longer lasting documents. ● HP Office Paper HP Office Paper is suitable for two-sided use ....
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... on page 16. ● Each device must have not installed the HP printer software. ENWW Open the HP printer software 15 After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print. NOTE: ● If you have the app or software installed in order to print, scan, and troubleshoot...
... on page 16. ● Each device must have not installed the HP printer software. ENWW Open the HP printer software 15 After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print. NOTE: ● If you have the app or software installed in order to print, scan, and troubleshoot...
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...to complete the connection. 16 Chapter 1 Get started ENWW NOTE: The HP Smart app is supported on your printer and device are turned on and connected. 4. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can share documents and images through email, text messages, ...media services (such as monitor and order supplies. Open the HP Smart app on Windows 10 for the printer. Follow the onscreen instructions to set up , scan, print, share, and manage your printer 1. You can also visit www.hp.com/go/ hpsmartwin-help. Some features might not be ...
...to complete the connection. 16 Chapter 1 Get started ENWW NOTE: The HP Smart app is supported on your printer and device are turned on and connected. 4. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can share documents and images through email, text messages, ...media services (such as monitor and order supplies. Open the HP Smart app on Windows 10 for the printer. Follow the onscreen instructions to set up , scan, print, share, and manage your printer 1. You can also visit www.hp.com/go/ hpsmartwin-help. Some features might not be ...
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...in the input tray. For more information about printing settings, see Tips for using the HP Smart app to print, scan, and troubleshoot on page 8. 2. To use a different printer, click or tap (Plus icon) on your printer is already set up, you want to print, and then click or tap Select Photos...For more settings, click or tap More settings. Open the HP Smart app on the Home screen, and then select a different printer or add a new printer. To print from the Home screen of HP Smart, make sure your device. 3. To begin using the HP Smart app (Windows 10) 17 On the Home screen of...
...in the input tray. For more information about printing settings, see Tips for using the HP Smart app to print, scan, and troubleshoot on page 8. 2. To use a different printer, click or tap (Plus icon) on your printer is already set up, you want to print, and then click or tap Select Photos...For more settings, click or tap More settings. Open the HP Smart app on the Home screen, and then select a different printer or add a new printer. To print from the Home screen of HP Smart, make sure your device. 3. To begin using the HP Smart app (Windows 10) 17 On the Home screen of...
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Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed in Sleep mode. ● The time to Sleep mode cannot be changed. 18 Chapter 1 Get started ENWW
Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed in Sleep mode. ● The time to Sleep mode cannot be changed. 18 Chapter 1 Get started ENWW
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...energy saving feature, Auto-Off is turned on . ENWW Auto-Off 19 Auto-Off turns the printer off after 5 minutes of inactivity to turn the printer back on . Even when Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to help reduce energy use . ● Auto-Off... is enabled when the printer is turned on, if the printer does not have network or fax capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when...
...energy saving feature, Auto-Off is turned on . ENWW Auto-Off 19 Auto-Off turns the printer off after 5 minutes of inactivity to turn the printer back on . Even when Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to help reduce energy use . ● Auto-Off... is enabled when the printer is turned on, if the printer does not have network or fax capability, or is not using these capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when...
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...to close the Properties dialog box. 6. Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Depending on your printer is selected. 3. From your software, select Print. 2. Select the appropriate options. ● On the Layout .... ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list. 5. Depending on your printer is selected. 3. After you have paper loaded in the Color area. ● Click Advanced to begin printing. Click OK to ...
...to close the Properties dialog box. 6. Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Depending on your printer is selected. 3. From your software, select Print. 2. Select the appropriate options. ● On the Layout .... ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list. 5. Depending on your printer is selected. 3. After you have paper loaded in the Color area. ● Click Advanced to begin printing. Click OK to ...
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...) 1. Depending on your software, select Print. 2. Click OK to return to curl, which could reduce the quality of your printer is finished, remove unused photo paper from the Paper Size drop-down list in the Tray Selection area, select the appropriate print quality...photos 23 Click the button that opens the Properties dialog box. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. NOTE: After the printing is selected. 3. Print photos Before printing photos, make sure you have photo paper...
...) 1. Depending on your software, select Print. 2. Click OK to return to curl, which could reduce the quality of your printer is finished, remove unused photo paper from the Paper Size drop-down list in the Tray Selection area, select the appropriate print quality...photos 23 Click the button that opens the Properties dialog box. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. NOTE: After the printing is selected. 3. Print photos Before printing photos, make sure you have photo paper...
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... print an envelope (Windows) 1. Do not use shiny or embossed envelopes or envelopes that opens the Properties dialog box. From your printer is open. Click the button that have envelopes loaded in the Color area. ● Click Advanced to format text for printing on... select Print. 2. Click OK, and then click Print or OK in your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper...
... print an envelope (Windows) 1. Do not use shiny or embossed envelopes or envelopes that opens the Properties dialog box. From your printer is open. Click the button that have envelopes loaded in the Color area. ● Click Advanced to format text for printing on... select Print. 2. Click OK, and then click Print or OK in your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper...
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...To print in maximum dpi takes longer than printing with other settings and requires a large amount of supported print resolutions, visit www.support.hp.com. Click the button that opens the Properties dialog box. Click the Paper/Quality tab. 5. Make sure your software, select Print...appropriate paper type. 6. Print using the maximum dpi 25 Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. ENWW Print using the maximum dpi Use maximum dots per inch (dpi) to print high-quality, sharp images...
...To print in maximum dpi takes longer than printing with other settings and requires a large amount of supported print resolutions, visit www.support.hp.com. Click the button that opens the Properties dialog box. Click the Paper/Quality tab. 5. Make sure your software, select Print...appropriate paper type. 6. Print using the maximum dpi 25 Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. ENWW Print using the maximum dpi Use maximum dots per inch (dpi) to print high-quality, sharp images...