Service Guide
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... replacement procedures 37 Service tag ...37 Computer feet ...38 Battery ...39 Hard drive ...40 Memory module ...43 WWAN module ...45 WLAN module ...47 Keyboard ...50 Top cover ...53 Fan ...55 Bluetooth module ...57 System board ...59 Speaker assembly ...63 LED board ...64 RTC battery ...66 Display assembly ...68 Webcam/microphone module 72 Power connector cable ...74 Heat sink ...76 5 Setup Utility Starting the Setup Utility ...80 Using the Setup Utility ...81 Changing the language of the Setup Utility 81 Navigating and selecting in the Setup Utility 81 Displaying...
... replacement procedures 37 Service tag ...37 Computer feet ...38 Battery ...39 Hard drive ...40 Memory module ...43 WWAN module ...45 WLAN module ...47 Keyboard ...50 Top cover ...53 Fan ...55 Bluetooth module ...57 System board ...59 Speaker assembly ...63 LED board ...64 RTC battery ...66 Display assembly ...68 Webcam/microphone module 72 Power connector cable ...74 Heat sink ...76 5 Setup Utility Starting the Setup Utility ...80 Using the Setup Utility ...81 Changing the language of the Setup Utility 81 Navigating and selecting in the Setup Utility 81 Displaying...
Service Guide
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... models equipped with 1024 MB ● Memory size is dynamic change Support for Blu-ray Disc playback with HD √ Decode, and DX10 Support ● 12.1-inch, WXGA+ (1280 × 800) √ √ BrightView, LED backlit ● Typical brightness 200 nits √ √ 1 SODIMM slot √ √ Customer-accessible/upgradable √ √ Support for DDR2-533, uses 800-MHz/667- √ √ MHz parts...
... models equipped with 1024 MB ● Memory size is dynamic change Support for Blu-ray Disc playback with HD √ Decode, and DX10 Support ● 12.1-inch, WXGA+ (1280 × 800) √ √ BrightView, LED backlit ● Typical brightness 200 nits √ √ 1 SODIMM slot √ √ Customer-accessible/upgradable √ √ Support for DDR2-533, uses 800-MHz/667- √ √ MHz parts...
Service Guide
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...; 1) Supports Serial ATA (SATA) 9.5-mm, 6.35- √ √ cm (2.5-inch) hard drive Supports 1 hard drive √ √ Support for HP ProtectSmart Hard √ √ Drive Protection Single hard drive configurations: √ √ ● 500-GB, 5400-rpm ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm Supports external optical drive only through USB port Low-light VGA camera √ √ Fixed (no tilt) √ √ Activity LED √...
...; 1) Supports Serial ATA (SATA) 9.5-mm, 6.35- √ √ cm (2.5-inch) hard drive Supports 1 hard drive √ √ Support for HP ProtectSmart Hard √ √ Drive Protection Single hard drive configurations: √ √ ● 500-GB, 5400-rpm ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm Supports external optical drive only through USB port Low-light VGA camera √ √ Fixed (no tilt) √ √ Activity LED √...
Service Guide
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....11b/g + Bluetooth √ √ WLAN module Integrated wireless wide area network (WWAN) options by way of SD, MMC, MS Duo with adapter (adapter not included) Ports Audio-in (stereo microphone) √ √ Audio-out (stereo headphone) √ √ High-Definition Multimedia Interface (HDMI) √ √ v1.3b supporting 1080p with √ √ devices numeric keypad TouchPad supports 2-way scrolling √ √ Taps enabled as default √ √ Power 4-cell, 40...
....11b/g + Bluetooth √ √ WLAN module Integrated wireless wide area network (WWAN) options by way of SD, MMC, MS Duo with adapter (adapter not included) Ports Audio-in (stereo microphone) √ √ Audio-out (stereo headphone) √ √ High-Definition Multimedia Interface (HDMI) √ √ v1.3b supporting 1080p with √ √ devices numeric keypad TouchPad supports 2-way scrolling √ √ Taps enabled as default √ √ Power 4-cell, 40...
Service Guide
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... used like the keys on an external numeric keypad. Top components 7 Can be used system functions when pressed in combination with a function key or the esc key. When pressed in combination with the fn key. Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) num lk key (7) Function keys Description Displays system information when pressed in combination with the fn key, the num lk key enables and disables...
... used like the keys on an external numeric keypad. Top components 7 Can be used system functions when pressed in combination with a function key or the esc key. When pressed in combination with the fn key. Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) num lk key (7) Function keys Description Displays system information when pressed in combination with the fn key, the num lk key enables and disables...
Service Guide
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... not plugged into an external power source, the light is turned off light (3) Speakers (2) (4) Wireless light (5) Power light (6) Battery light (7) Drive light (8) Num lock light Description On: Caps lock is on. ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. Blinking: The hard drive or optical drive is enabled. 8 Chapter 2 External component identification Lights Component (1) Caps lock light (2) TouchPad on/off when all batteries in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached...
... not plugged into an external power source, the light is turned off light (3) Speakers (2) (4) Wireless light (5) Power light (6) Battery light (7) Drive light (8) Num lock light Description On: Caps lock is on. ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. Blinking: The hard drive or optical drive is enabled. 8 Chapter 2 External component identification Lights Component (1) Caps lock light (2) TouchPad on/off when all batteries in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached...
Service Guide
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... for the internal fan to cool internal components and prevent overheating. For more information, refer to cool internal components. Connects an external VGA monitor or projector. NOTE: Select models only can be configured with an optional external USB optical disc drive. Enables airflow to the printed Quick Setup poster. Left-side components Component (1) RJ-45 (network) jack (2) External monitor port (3) HDMI port (select models only) (4) USB ports (2) (5) Vent Description Connects a network cable. Connect optional USB devices. Connects an optional video or audio device, such as...
... for the internal fan to cool internal components and prevent overheating. For more information, refer to cool internal components. Connects an external VGA monitor or projector. NOTE: Select models only can be configured with an optional external USB optical disc drive. Enables airflow to the printed Quick Setup poster. Left-side components Component (1) RJ-45 (network) jack (2) External monitor port (3) HDMI port (select models only) (4) USB ports (2) (5) Vent Description Connects a network cable. Connect optional USB devices. Connects an optional video or audio device, such as...
Service Guide
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... parts catalog The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is the alphanumeric identifier needed to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components...
... parts catalog The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is the alphanumeric identifier needed to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components...
Service Guide
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... through the operating system. 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the RTC battery (see Battery on page 39). 5. All passwords and all external devices connected to the computer. 3. Wait approximately 10 seconds. 7. Do not reinsert any batteries at this time. 9. Before disassembling the...
... through the operating system. 2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the RTC battery (see Battery on page 39). 5. All passwords and all external devices connected to the computer. 3. Wait approximately 10 seconds. 7. Do not reinsert any batteries at this time. 9. Before disassembling the...
Service Guide
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... computer. Component replacement procedures This chapter provides removal and replacement procedures. Make special note of the warranty period for the computer. There are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to...
... computer. Component replacement procedures This chapter provides removal and replacement procedures. Make special note of the warranty period for the computer. There are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to...
Service Guide
Page 53
... replace the module and then receive a warning message, remove the module to the computer. 3. Component replacement procedures 45 Disconnect all external devices connected to the left (2), and remove the cover (3). Disconnect the WWAN antenna cables (1) from the computer. 4. Disconnect the power from the computer by the governmental agency that secure the memory module compartment cover to restore computer functionality, and then contact technical support through the operating system. 2. Remove the battery...
... replace the module and then receive a warning message, remove the module to the computer. 3. Component replacement procedures 45 Disconnect all external devices connected to the left (2), and remove the cover (3). Disconnect the WWAN antenna cables (1) from the computer. 4. Disconnect the power from the computer by the governmental agency that secure the memory module compartment cover to restore computer functionality, and then contact technical support through the operating system. 2. Remove the battery...
Service Guide
Page 56
..., remove the module to the WLAN module "Main" terminal. Disconnect all external devices connected to the left (2), and remove the cover (3). The WLAN module compartment cover is connected to restore computer functionality, and then contact technical support through the operating system. 2. NOTE: The black WLAN antenna cable is included in the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from...
..., remove the module to the WLAN module "Main" terminal. Disconnect all external devices connected to the left (2), and remove the cover (3). The WLAN module compartment cover is connected to restore computer functionality, and then contact technical support through the operating system. 2. NOTE: The black WLAN antenna cable is included in the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from...
Service Guide
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... the operating system. 2. Fan (see Hard drive on page 40) b. Bluetooth module NOTE: The Bluetooth module spare part kits do not include a Bluetooth module cable. Hard drive (see Fan on page 53) g. WLAN module (see Top cover on page 55) Remove the Bluetooth module: 1. Top cover (see WLAN module on page 50) f. Disconnect the Bluetooth module cable (2) from the computer. 4. Remove the battery (see Keyboard on page 47) e. Keyboard (see Battery on , and then shut it down the computer. The Bluetooth module cable...
... the operating system. 2. Fan (see Hard drive on page 40) b. Bluetooth module NOTE: The Bluetooth module spare part kits do not include a Bluetooth module cable. Hard drive (see Fan on page 53) g. WLAN module (see Top cover on page 55) Remove the Bluetooth module: 1. Top cover (see WLAN module on page 50) f. Disconnect the Bluetooth module cable (2) from the computer. 4. Remove the battery (see Keyboard on page 47) e. Keyboard (see Battery on , and then shut it down the computer. The Bluetooth module cable...
Service Guide
Page 90
... use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Displaying system information The following procedure explains how to restore the Setup Utility default settings. Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. If the Setup Utility is open , begin at step 1. The Setup Utility default settings...
... use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Displaying system information The following procedure explains how to restore the Setup Utility default settings. Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. If the Setup Utility is open , begin at step 1. The Setup Utility default settings...
Service Guide
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... administrator password. Enable/disable the processor Virtualization Technology. Enable/disable LAN Power Saving. Setup Utility menus The menu tables in this Change the Setup Utility language. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) To do this section provide an overview of the Setup Utility menu items listed in DC mode. Enable/disable the processor C6 sleep state...
... administrator password. Enable/disable the processor Virtualization Technology. Enable/disable LAN Power Saving. Setup Utility menus The menu tables in this Change the Setup Utility language. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) To do this section provide an overview of the Setup Utility menu items listed in DC mode. Enable/disable the processor C6 sleep state...
Service Guide
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...● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM drive ◦ USB CD/DVD ROM drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Enabled/disable Fan Always On. Select...
...● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM drive ◦ USB CD/DVD ROM drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Enabled/disable Fan Always On. Select...
Service Guide
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... 488,397,168 312,581,808 Disc rotational speed 5400-rpm 5400-rpm 5400-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Contact technical support for details. 88 Chapter 6 Specifications NOTE: Certain restrictions and exclusions apply. Actual accessible capacity is less.
... 488,397,168 312,581,808 Disc rotational speed 5400-rpm 5400-rpm 5400-rpm 5400-rpm Operating temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Contact technical support for details. 88 Chapter 6 Specifications NOTE: Certain restrictions and exclusions apply. Actual accessible capacity is less.
Service Guide
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... 13 bays battery 13 hard drive 13 Blu-ray Disc ROM Drive precautions 32 spare part number 24, 28 specifications 89 Bluetooth module removal 57 spare part number 26, 57 Bluetooth module cable, illustrated 23 boot options 85 boot order 85 button sound 84 buttons TouchPad 6 TouchPad on/off 6 wireless 10 C Cable Kit contents 23 spare part number 19, 23, 30 cables, service considerations 32 caps lock light, identifying 8 Card Reader Power Saving 84 chipset, product description 1 CMOS clearing 36 compartments memory module 13 wireless module 13 WWAN module 13 components bottom 13 display 5 front...
... 13 bays battery 13 hard drive 13 Blu-ray Disc ROM Drive precautions 32 spare part number 24, 28 specifications 89 Bluetooth module removal 57 spare part number 26, 57 Bluetooth module cable, illustrated 23 boot options 85 boot order 85 button sound 84 buttons TouchPad 6 TouchPad on/off 6 wireless 10 C Cable Kit contents 23 spare part number 19, 23, 30 cables, service considerations 32 caps lock light, identifying 8 Card Reader Power Saving 84 chipset, product description 1 CMOS clearing 36 compartments memory module 13 wireless module 13 WWAN module 13 components bottom 13 display 5 front...
Service Guide
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...J jacks audio-in 11 audio-out 11 RJ-45 (network) 12 K keyboard product description 3 removal 50 spare part numbers 17, 28, 50 keypad keys, identifying 7 keys esc 7 fn 7 function 7 keypad 7 num lk 7 Windows applications 7 Windows logo 7 L LAN Power Saving 84 language support 84 latches, battery release 13 LED board, removal 64 lights battery 8, 9 caps lock 8 drive 8, 9 num lock 8 power 8, 9, 10, 11 TouchPad 6, 8 webcam 5 wireless 8, 9, 10 M Main menu 84 mass storage devices, spare part numbers 24 memory map specifications 95, 96 memory module product description 1 removal 43 spare part numbers...
...J jacks audio-in 11 audio-out 11 RJ-45 (network) 12 K keyboard product description 3 removal 50 spare part numbers 17, 28, 50 keypad keys, identifying 7 keys esc 7 fn 7 function 7 keypad 7 num lk 7 Windows applications 7 Windows logo 7 L LAN Power Saving 84 language support 84 latches, battery release 13 LED board, removal 64 lights battery 8, 9 caps lock 8 drive 8, 9 num lock 8 power 8, 9, 10, 11 TouchPad 6, 8 webcam 5 wireless 8, 9, 10 M Main menu 84 mass storage devices, spare part numbers 24 memory map specifications 95, 96 memory module product description 1 removal 43 spare part numbers...
Service Guide
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... switch board, spare part number 30 power switch, identifying 10 power-on password 84 Processor C6 State 84 processor, product description 1 product description audio 2 chipset 1 display panel 1 docking support 3 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 modem 2 operating system 4 optical drives 2 pointing device 3 ports 3 power requirements 3 processor 1 product name 1 security 4 serviceability 4 webcam 2 wireless 2 product name 1 R recovery program or driver 118 using a dedicated recovery partition 122 using recovery discs 122 recovery...
... switch board, spare part number 30 power switch, identifying 10 power-on password 84 Processor C6 State 84 processor, product description 1 product description audio 2 chipset 1 display panel 1 docking support 3 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 modem 2 operating system 4 optical drives 2 pointing device 3 ports 3 power requirements 3 processor 1 product name 1 security 4 serviceability 4 webcam 2 wireless 2 product name 1 R recovery program or driver 118 using a dedicated recovery partition 122 using recovery discs 122 recovery...
