HP ENVY 13-ah0000 Support and Manuals
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User Guide - Page 9
... Securing your computer and information ...40 Using passwords ...40 Setting Windows passwords ...40 Setting Setup Utility (BIOS) passwords 41 Using Windows Hello (select products only) ...41 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...42 Installing software updates ...42 Using HP Managed Services (select products only 43 Securing your wireless...
User Guide - Page 30
...
Mobile network operators install base stations (similar ...factory. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ... communicates directly with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you can control the wireless devices in your home,...
User Guide - Page 53
...Settings, select Accounts, and then select Sign-in Setup Utility (BIOS).
or Turn on -screen instructions to add both a password and a numeric PIN, and
then enroll your fingerprint or facial ID. To set , change, or delete an administrator or power-on password in Setup...- or Turn on -screen instructions. No alphabetic or special characters are allowed. Errors can use the keyboard attached ...
User Guide - Page 54
... the system is monitored and compared with a set of user-defined security criteria.
Antivirus software can install these updates automatically.
42 Chapter 8 Securing your computer and information Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - When a firewall is installed on a system, all data sent to fully...
User Guide - Page 55
... for installing updates, select Advanced options, and then follow the device manufacturer's instructions. WLANs in -house solutions.
Securing your wireless network
When you set up ...follow the on -screen instructions. 3. To view or change the settings: 1. Select the Start button, select Settings, and then select Update & security. 2. HP Managed Services helps protect devices against malware...
User Guide - Page 57
... to install the update. Complete the installation by unplugging the power cord from your hard drive designation. You may need to access this information to locate the update later, after the download is running on -screen instructions. If no instructions appear, follow these steps: 1. Type file in the taskbar search box, and then select the HP Support Assistant...
User Guide - Page 58
... Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is generated. or - After HP PC Hardware Diagnostics Windows is installed, follow the on page 46. The tool runs within the Windows operating system in correcting the problem, contact support, and then provide the Failure ID code. or - c. For assistance in order to stop...
User Guide - Page 74
... 16 service labels, locating 16 Setup Utility (BIOS) passwords 41 shipping the computer 38 shutdown 31 Sleep
exiting 30 initiating 30 Sleep and Hibernation, initiating 30 slots memory card reader 6 software Disk Cleanup 36 Disk Defragmenter 36 locating 4 software installed locating 4 software updates, installing 42 sound. See audio sound settings, using 23 speaker volume action keys 13 speakers...
Maintenance and Service Guide - Page 1
HP ENVY 13 Laptop PC
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 9
...Product description
Category Product Name Processor Chipset Graphics Panel
Memory
Description
HP ENVY 13 Laptop PC (model number 13-ah1xxx)
● Intel® Core™ i7-8565U ...9679; 13.3-in, FHD (1920×1080), BrightView, WLED, LCD, UWVA 72 400, eDP 1.3+PSR, low power, ultraslim, TouchScreen display assembly with narrow bezel
Supports LPDDR3 1.2-V IC 32-GB×32memory
Supports on-board...
Maintenance and Service Guide - Page 43
...) and power connector cable (see Power connector cable on page 41) from the defective system board and install them on the replacement system board.
When replacing the system board, be sure to the keyboard/top cover. Component replacement procedures 35 Disconnect the battery cable from the system board:
(1) Fingerprint reader zero insertion force (ZIF...
Maintenance and Service Guide - Page 58
... search box, and then select File Explorer. 2. If the update is downloaded. Follow any software updates, especially system BIOS updates. 1. Type file in the taskbar. 2. Type support in an optional docking device, or connected to a network, consult the network administrator before installing any instructions that contains the update. 4. b. You will need this path when you...
Maintenance and Service Guide - Page 59
...HP Support Assistant: a. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. 7 Using HP PC Hardware Diagnostics
Using HP PC Hardware Diagnostics Windows (select products only)
HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is generated. If HP PC Hardware Diagnostics Windows is not installed...
Maintenance and Service Guide - Page 73
... 53 starting 53 using 52 HP PC Hardware Diagnostics Windows downloading 51 installing 52 using 51 HP Recovery Manager correcting boot problems 61 starting 60 HP Recovery media recovery 61 using 58 HP Recovery partition recovery 60 removing 61
J jacks
audio-in 5 audio-out 5 headphone 5 microphone 5
K keyboard/top cover
spare part numbers 13, 14, 15
L left-side component...
Maintenance and Service Guide - Page 74
... image, creating 60 model name 1 mute light 8
O optical drive, product description 2 optical drive, spare part number 18 original system recovery 60
P packaging guidelines 23 plastic parts, service
considerations 20 ports
product description 2 USB 4, 5 power button 9 power connector 4 power connector cable removal 41 spare part number 41 power cord set requirements 62 spare part numbers 18, 19...
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