Resolving Start Up and No Boot Problems Checklist
Page 1
...the battery, and then press and hold the power button for technical assistance Symptom: LEDs glow, but does not start normally, identify the specific problem symptom listed below and take the recommended actions. If computer does not start Count number of blinking LEDs or beeping tones to blink ...or glow, and listen for technical assistance. Symptom: LED lights do not glow, display is no battery or AC power at the notebook, contact HP for the sound of a disk drive and fan turning. Connect a different AC power adapter and remove battery. Disconnect all peripheral devices and remove...
...the battery, and then press and hold the power button for technical assistance Symptom: LEDs glow, but does not start normally, identify the specific problem symptom listed below and take the recommended actions. If computer does not start Count number of blinking LEDs or beeping tones to blink ...or glow, and listen for technical assistance. Symptom: LED lights do not glow, display is no battery or AC power at the notebook, contact HP for the sound of a disk drive and fan turning. Connect a different AC power adapter and remove battery. Disconnect all peripheral devices and remove...
HP ENVY17 3D Getting Started - Windows 7
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... create restore points 75 Create a system restore point 76 Restore to a previous date and time 76 8 Customer support ...77 Contacting customer support 77 Labels ...78 9 Specifications ...80 Input power 80 Operating environment 81 Appendix A RAID 0 (select models only 82 Disabling RAID 0 83 Index ...84 ix
... create restore points 75 Create a system restore point 76 Restore to a previous date and time 76 8 Customer support ...77 Contacting customer support 77 Labels ...78 9 Specifications ...80 Input power 80 Operating environment 81 Appendix A RAID 0 (select models only 82 Disabling RAID 0 83 Index ...84 ix
HP ENVY17 3D Getting Started - Windows 7
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NOTE: For additional information on -screen instructions. or region-specific support, go to http://www.hp.com/support, ● How to access technical support select your country or region, and follow the on using the ATI Catalyst Control Center,...Help and Support. ● Troubleshooting tools NOTE: For country- Click the Graphics arrow, and then select Desktops and Displays. Select Start > All Programs > HP > HP Documentation. ● Power management features ● How to maximize battery life ● How to use the ATI Catalyst Control Center. To access the ATI ...
NOTE: For additional information on -screen instructions. or region-specific support, go to http://www.hp.com/support, ● How to access technical support select your country or region, and follow the on using the ATI Catalyst Control Center,...Help and Support. ● Troubleshooting tools NOTE: For country- Click the Graphics arrow, and then select Desktops and Displays. Select Start > All Programs > HP > HP Documentation. ● Power management features ● How to maximize battery life ● How to use the ATI Catalyst Control Center. To access the ATI ...
HP ENVY17 3D Getting Started - Windows 7
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... What is required to leap from the screen. 3D creates an entirely new viewing experience. The following items are activated. No additional software is HP 3D Cinema Technology 13 The computer supports both 2D and 3D formats. When you watch Blu-ray 3D movies, stereo 3D games, or 3D ...photos or videos on the computer with your 3D experience: ● 3D technology specifically designed and optimized for 3D Blu-ray content ● 3D Active Shutter Glasses that wirelessly synchronize with the 3D computer display ● 3D full high...
... What is required to leap from the screen. 3D creates an entirely new viewing experience. The following items are activated. No additional software is HP 3D Cinema Technology 13 The computer supports both 2D and 3D formats. When you watch Blu-ray 3D movies, stereo 3D games, or 3D ...photos or videos on the computer with your 3D experience: ● 3D technology specifically designed and optimized for 3D Blu-ray content ● 3D Active Shutter Glasses that wirelessly synchronize with the 3D computer display ● 3D full high...
HP ENVY17 3D Getting Started - Windows 7
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... this utility, select Start > All Programs > Online Services > Get Online. ● ISP-provided icons (available in some locations)-This utility assists with information such as a specific IP address and POP3 and SMTP settings. NOTE: If you a user ID and password to access the Internet. To set up for using it in...
... this utility, select Start > All Programs > Online Services > Get Online. ● ISP-provided icons (available in some locations)-This utility assists with information such as a specific IP address and POP3 and SMTP settings. NOTE: If you a user ID and password to access the Internet. To set up for using it in...
HP ENVY17 3D Getting Started - Windows 7
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5 Keyboard and pointing devices The following sections are assigned to specific keys at the factory. Icon Action Help and Support Screen brightness down Description Opens Help and Support. Help and Support provides tutorials, answers to activate ...
5 Keyboard and pointing devices The following sections are assigned to specific keys at the factory. Icon Action Help and Support Screen brightness down Description Opens Help and Support. Help and Support provides tutorials, answers to activate ...
HP ENVY17 3D Getting Started - Windows 7
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... the computer. Using Windows Backup and Restore Guidelines: ● Be sure that point if you want to improve the security of your hard drive at a specific point in time.
... the computer. Using Windows Backup and Restore Guidelines: ● Be sure that point if you want to improve the security of your hard drive at a specific point in time.
HP ENVY17 3D Getting Started - Windows 7
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... source supplied and approved by an AC or a DC power source. The AC power source must be found on DC power within the following specifications. Input power Operating voltage and current Rating 19.5 V dc @ 6.5 A - 120 W NOTE: This product is designed for IT power systems... NOTE: The computer operating voltage and current can operate on the system regulatory label. 80 Chapter 9 Specifications The computer can be rated at 100-240 V, 50-60 Hz. 9 Specifications ● Input power ● Operating environment Input power The power information in Norway with this section may...
... source supplied and approved by an AC or a DC power source. The AC power source must be found on DC power within the following specifications. Input power Operating voltage and current Rating 19.5 V dc @ 6.5 A - 120 W NOTE: This product is designed for IT power systems... NOTE: The computer operating voltage and current can operate on the system regulatory label. 80 Chapter 9 Specifications The computer can be rated at 100-240 V, 50-60 Hz. 9 Specifications ● Input power ● Operating environment Input power The power information in Norway with this section may...
HP ENVY17 Getting Started - Windows 7
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8 Specifications ...62 Input power 62 Operating environment 63 Appendix A RAID 0 (select models only 64 Disabling RAID 0 65 Index ...66 ix
8 Specifications ...62 Input power 62 Operating environment 63 Appendix A RAID 0 (select models only 64 Disabling RAID 0 65 Index ...66 ix
HP ENVY17 Getting Started - Windows 7
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...specific support, go to http://www.hp.com/support, ● How to help you perform various tasks. or - Finding information The computer comes with several resources to access technical support select your country or region, and follow the on-screen instructions. Select Start > All Programs > HP > HP... following: ● Select Start > Help and Support > User Guides. ● Select Start > All Programs > HP > HP Documentation. ● Go to identify computer components HP Notebook Reference Guide To access this guide, do one of the computer ● How to protect the computer ●...
...specific support, go to http://www.hp.com/support, ● How to help you perform various tasks. or - Finding information The computer comes with several resources to access technical support select your country or region, and follow the on-screen instructions. Select Start > All Programs > HP > HP... following: ● Select Start > Help and Support > User Guides. ● Select Start > All Programs > HP > HP Documentation. ● Go to identify computer components HP Notebook Reference Guide To access this guide, do one of the computer ● How to protect the computer ●...
HP ENVY17 Getting Started - Windows 7
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... this utility, select Start > All Programs > Online Services > Get Online. ● ISP-provided icons (available in some locations)-This utility assists with information such as a specific IP address and POP3 and SMTP settings. To access this information and store it , select Start > Control Panel > Network and Internet > Network and Sharing Center...
... this utility, select Start > All Programs > Online Services > Get Online. ● ISP-provided icons (available in some locations)-This utility assists with information such as a specific IP address and POP3 and SMTP settings. To access this information and store it , select Start > Control Panel > Network and Internet > Network and Sharing Center...
HP ENVY17 Getting Started - Windows 7
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... this feature in Setup Utility, you must press fn and an action key to activate the assigned function. Help and Support provides tutorials, answers to specific keys at the factory. 4 Keyboard and pointing devices Using the keyboard Using the action keys Action keys are used for performing customized actions that are...
... this feature in Setup Utility, you must press fn and an action key to activate the assigned function. Help and Support provides tutorials, answers to specific keys at the factory. 4 Keyboard and pointing devices Using the keyboard Using the action keys Action keys are used for performing customized actions that are...
HP ENVY17 Getting Started - Windows 7
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... Panel > System and Security > Backup and Restore. 2. NOTE: Windows® includes the User Account Control feature to improve the security of your hard drive at a specific point in time. Using Windows Backup and Restore Guidelines: ● Be sure that the computer is functioning optimally NOTE: If you revert to a restore point...
... Panel > System and Security > Backup and Restore. 2. NOTE: Windows® includes the User Account Control feature to improve the security of your hard drive at a specific point in time. Using Windows Backup and Restore Guidelines: ● Be sure that the computer is functioning optimally NOTE: If you revert to a restore point...
HP ENVY17 Getting Started - Windows 7
Page 73
... V rms. NOTE: The computer operating voltage and current can be powered from a standalone DC power source, it should be supplied by HP for IT power systems in this computer. Although the computer can be rated at 100-240 V, 50-60 Hz. The AC power source... must be found on the system regulatory label. 62 Chapter 8 Specifications The computer operates on DC power within the following specifications. 8 Specifications ● Input power ● Operating environment Input power The power information in Norway with phase-to travel internationally ...
... V rms. NOTE: The computer operating voltage and current can be powered from a standalone DC power source, it should be supplied by HP for IT power systems in this computer. Although the computer can be rated at 100-240 V, 50-60 Hz. The AC power source... must be found on the system regulatory label. 62 Chapter 8 Specifications The computer operates on DC power within the following specifications. 8 Specifications ● Input power ● Operating environment Input power The power information in Norway with phase-to travel internationally ...
HP ENVY 17 (model numbers 2000 through 2099) - Maintenance and Service Guide
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... Restoring factory default settings in Setup Utility 79 Exiting Setup Utility 79 Updating the BIOS ...80 Determining the BIOS version 80 Downloading a BIOS update 81 6 Specifications ...83 Computer specifications ...83 17.3-inch, WVA, FHD, LED AntiGlare display specifications 84 17.3-inch, SVA, HD+, LED AntiGlare display...
... Restoring factory default settings in Setup Utility 79 Exiting Setup Utility 79 Updating the BIOS ...80 Determining the BIOS version 80 Downloading a BIOS update 81 6 Specifications ...83 Computer specifications ...83 17.3-inch, WVA, FHD, LED AntiGlare display specifications 84 17.3-inch, SVA, HD+, LED AntiGlare display...
HP ENVY 17 (model numbers 2000 through 2099) - Maintenance and Service Guide
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Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications 87 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 88 7 Backup and recovery ...89 Recovery discs ...90 Performing a system recovery 91 Recovering using the dedicated partition (select models only 91 Recovering using the recovery ... External monitor ...95 HDMI ...96 RJ-45 (network) ...97 Universal Serial Bus ...97 9 Power cord set requirements 98 Requirements for all countries 98 Requirements for specific countries and regions 99 10 Recycling ...100 Battery ...100 Display ...100 Index ...106 vii
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications 87 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 88 7 Backup and recovery ...89 Recovery discs ...90 Performing a system recovery 91 Recovering using the dedicated partition (select models only 91 Recovering using the recovery ... External monitor ...95 HDMI ...96 RJ-45 (network) ...97 Universal Serial Bus ...97 9 Power cord set requirements 98 Requirements for all countries 98 Requirements for specific countries and regions 99 10 Recycling ...100 Battery ...100 Display ...100 Index ...106 vii
HP ENVY 17 (model numbers 2000 through 2099) - Maintenance and Service Guide
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... number/Product number (p/n) (4) Model description (5) Warranty period Description This is unique to each product. This number provides specific information about the product's hardware components. This number describes the duration of the computer. Service tag 17 This is an alphanumeric identifier that is the product name affixed to locate documents, drivers, and support...
... number/Product number (p/n) (4) Model description (5) Warranty period Description This is unique to each product. This number provides specific information about the product's hardware components. This number describes the duration of the computer. Service tag 17 This is an alphanumeric identifier that is the product name affixed to locate documents, drivers, and support...
HP ENVY 17 (model numbers 2000 through 2099) - Maintenance and Service Guide
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.../Product number (p/n) Description This is the product name affixed to each screw and screw lock size and location during removal and replacement. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are as many as 82 screws and screw...
.../Product number (p/n) Description This is the product name affixed to each screw and screw lock size and location during removal and replacement. This number provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are as many as 82 screws and screw...
HP ENVY 17 (model numbers 2000 through 2099) - Maintenance and Service Guide
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6 Specifications Computer specifications 416 275 31.7 38.7 3710 8.16 Dimensions Width Depth Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (not writing to ...,000 ft 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Computer specifications 83
6 Specifications Computer specifications 416 275 31.7 38.7 3710 8.16 Dimensions Width Depth Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (not writing to ...,000 ft 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Computer specifications 83
HP ENVY 17 (model numbers 2000 through 2099) - Maintenance and Service Guide
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... within this range of temperatures. 17.3-inch, WVA, FHD, LED AntiGlare display specifications Dimensions Width Depth Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S. 24.83 cm 9.78 in 38.77 cm 15.26 in 43.96 cm 17.31 in Up to 500 Hz..., 10 Hz to 16.8 million, 72% color gamut 200:1 (typical) 300 nits (typical) LED 80 × 25 6.0 W +/-65 horizontal, +/-50° vertical (typical) 84 Chapter 6 Specifications 416 275 31.7 38.7 3710 8.16 Metric U.S.
... within this range of temperatures. 17.3-inch, WVA, FHD, LED AntiGlare display specifications Dimensions Width Depth Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S. 24.83 cm 9.78 in 38.77 cm 15.26 in 43.96 cm 17.31 in Up to 500 Hz..., 10 Hz to 16.8 million, 72% color gamut 200:1 (typical) 300 nits (typical) LED 80 × 25 6.0 W +/-65 horizontal, +/-50° vertical (typical) 84 Chapter 6 Specifications 416 275 31.7 38.7 3710 8.16 Metric U.S.