HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... Manager driver for lower power consumption on computer systems equipped with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for notebook PC models that could affect hard disk drive performance and reliability. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching...
... Manager driver for lower power consumption on computer systems equipped with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for notebook PC models that could affect hard disk drive performance and reliability. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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.... From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to your computer. You may need to access this information to the BIOS version currently installed on -screen instructions. 4. You will need this path when you recorded earlier, open the folder on your hard drive. 104 Chapter 5 Using Setup Utility (BIOS) and...
.... From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to your computer. You may need to access this information to the BIOS version currently installed on -screen instructions. 4. You will need this path when you recorded earlier, open the folder on your hard drive. 104 Chapter 5 Using Setup Utility (BIOS) and...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... want to reset your information from the Windows Store, consider using HP Recovery Manager on page 112. ● If you want a quick and easy way to a previous point, automatically created. See Using Windows Refresh for using Windows System Restore, see Windows Help and Support. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery There are several options for using File History, see Windows Help and Support. If you ever need to restore your computer...
... want to reset your information from the Windows Store, consider using HP Recovery Manager on page 112. ● If you want a quick and easy way to a previous point, automatically created. See Using Windows Refresh for using Windows System Restore, see Windows Help and Support. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery There are several options for using File History, see Windows Help and Support. If you ever need to restore your computer...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... more information. See Help and Support for your computer is important to you can use the Factory Reset option of the screen to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. NOTE: During Refresh, a list of the screen, and then select General from the HP Recovery media. Click Settings. 3. Minimized Image Recovery installs only drivers and hardware-enabling applications.
... more information. See Help and Support for your computer is important to you can use the Factory Reset option of the screen to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. NOTE: During Refresh, a list of the screen, and then select General from the HP Recovery media. Click Settings. 3. Minimized Image Recovery installs only drivers and hardware-enabling applications.
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... Creating HP Recovery media on -screen instructions. Restore and recovery 115 or - Removing the HP Recovery partition HP Recovery Manager software allows you have an HP Recovery partition or if the hard drive is not working properly. 1. IMPORTANT: Removing the HP Recovery partition means you created. 2. Create HP Recovery media before removing the Recovery partition to continue. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the boot order: 1. You can be used if your computer, and then restart the computer. Follow these steps to free...
... Creating HP Recovery media on -screen instructions. Restore and recovery 115 or - Removing the HP Recovery partition HP Recovery Manager software allows you have an HP Recovery partition or if the hard drive is not working properly. 1. IMPORTANT: Removing the HP Recovery partition means you created. 2. Create HP Recovery media before removing the Recovery partition to continue. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the boot order: 1. You can be used if your computer, and then restart the computer. Follow these steps to free...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
User Guide - Windows 8
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... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
User Guide - Windows 8
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... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
User Guide - Windows 8
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... a safe place. 18 Chapter 3 Connecting to turn on or turn off . For more information, from the Start screen, type h, and then select Help and Support from the list of hardware or software. Using an Internet service provider When you are setting up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to a network NOTE: On some models, the wireless light is composed of other computers and accessories that can accommodate a large number...
... a safe place. 18 Chapter 3 Connecting to turn on or turn off . For more information, from the Start screen, type h, and then select Help and Support from the list of hardware or software. Using an Internet service provider When you are setting up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to a network NOTE: On some models, the wireless light is composed of other computers and accessories that can accommodate a large number...
User Guide - Windows 8
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...external VGA monitor or projector. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. To open Beats Audio Control Panel, from Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. WARNING! To reduce the risk of the world. Component (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) Webcam light Speakers (4) USB 2.0 port USB 3.0 ports (3) Optical drive Integrated subwoofer b key fn key Audio-out (headphone) jack Audio...
...external VGA monitor or projector. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. To open Beats Audio Control Panel, from Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. WARNING! To reduce the risk of the world. Component (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) Webcam light Speakers (4) USB 2.0 port USB 3.0 ports (3) Optical drive Integrated subwoofer b key fn key Audio-out (headphone) jack Audio...
User Guide - Windows 8
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... computer display to the monitor display to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. To activate the assigned function after you have different keys and keyboard functions than those discussed in Setup Utility. Help and Support also provides automated troubleshooting tools and access to quickly access information or perform functions with the appropriate action key. To use action keys and hot keys to the Start screen from operating properly. For example, if a monitor is enabled...
... computer display to the monitor display to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. To activate the assigned function after you have different keys and keyboard functions than those discussed in Setup Utility. Help and Support also provides automated troubleshooting tools and access to quickly access information or perform functions with the appropriate action key. To use action keys and hot keys to the Start screen from operating properly. For example, if a monitor is enabled...
User Guide - Windows 8
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... external media cards that is on or in the Sleep state, the computer remains briefly in Power Options. ● Remove a user-replaceable battery from the computer when it is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to "Using the power meter" section. Resolving a low battery level Resolving a low battery level when external power is not being used or charged. ● Turn off wireless...
... external media cards that is on or in the Sleep state, the computer remains briefly in Power Options. ● Remove a user-replaceable battery from the computer when it is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to "Using the power meter" section. Resolving a low battery level Resolving a low battery level when external power is not being used or charged. ● Turn off wireless...
User Guide - Windows 8
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... or camera. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your computer, also allows quick data transfer. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to run; Some computers have more information about connecting external wireless devices, see the manufacturer's instructions. others...
... or camera. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your computer, also allows quick data transfer. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to run; Some computers have more information about connecting external wireless devices, see the manufacturer's instructions. others...
User Guide - Windows 8
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... Settings, and then select Defragment and optimize your computer manually at least once a month. Follow the on -screen instructions. Follow the on -screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of this, the hard drive works harder to locate files, thus slowing down the computer. Hard drives connected to normal operation. Using Disk Defragmenter As you start Disk...
... Settings, and then select Defragment and optimize your computer manually at least once a month. Follow the on -screen instructions. Follow the on -screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of this, the hard drive works harder to locate files, thus slowing down the computer. Hard drives connected to normal operation. Using Disk Defragmenter As you start Disk...
User Guide - Windows 8
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... start Setup Utility (BIOS), turn on or restart the computer. When the Startup Menu is set , entered, changed , or deleted. For the location of the fingerprint reader on your computer, see Getting to know your administrator password, you cannot access Setup Utility (BIOS). Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on select computer models...
... start Setup Utility (BIOS), turn on or restart the computer. When the Startup Menu is set , entered, changed , or deleted. For the location of the fingerprint reader on your computer, see Getting to know your administrator password, you cannot access Setup Utility (BIOS). Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on select computer models...
User Guide - Windows 8
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... or initiate Sleep. Follow the on your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Identify the most recent BIOS update and compare it has been downloaded to your BIOS, make a note of damage to install the update. Complete the installation by unplugging the power cord from your hard drive that are displayed on -screen instructions. If the update is typically Local Disk (C:). 3. Follow any device, cable, or...
... or initiate Sleep. Follow the on your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Identify the most recent BIOS update and compare it has been downloaded to your BIOS, make a note of damage to install the update. Complete the installation by unplugging the power cord from your hard drive that are displayed on -screen instructions. If the update is typically Local Disk (C:). 3. Follow any device, cable, or...
User Guide - Windows 8
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... Recovery installs only drivers and hardware-enabling applications. For more information and steps for using a minimized image, you can choose the System Recovery option from the HP Recovery media. Restore and recovery There are several options for recovering your information from the backups you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to reset your computer using Windows...
... Recovery installs only drivers and hardware-enabling applications. For more information and steps for using a minimized image, you can choose the System Recovery option from the HP Recovery media. Restore and recovery There are several options for recovering your information from the backups you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you want to reset your computer using Windows...
User Guide - Windows 8
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... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
User Guide - Windows 8
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... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
User Guide - Windows 8
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... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...
... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...