User Guide
Page 7
..., then plug the power cord back in -One overview (continued) Light status The Resume light is blinking. If the problem persists, contact HP Support. Lift the lid on . Turn the HP All-in -One. 2. Turn the HP All-in -One has a fatal error. 1. TIP: To ...Scanner failure. For information about loading other foreign object on again. To load an original on the left front corner of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes. Place your original with only a tri-color print cartridge. If the problem persists, contact HP...
..., then plug the power cord back in -One overview (continued) Light status The Resume light is blinking. If the problem persists, contact HP Support. Lift the lid on . Turn the HP All-in -One. 2. Turn the HP All-in -One has a fatal error. 1. TIP: To ...Scanner failure. For information about loading other foreign object on again. To load an original on the left front corner of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes. Place your original with only a tri-color print cartridge. If the problem persists, contact HP...
User Guide
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...may need to your computer. Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print cartridge by using the HP All-in -One to another product to be working properly. If the problem persists, you check the connections, try connecting directly to print a self-test ...the cable is connected properly, turn the HP All-in -One again. Start a print job. • If necessary, remove and then install the software you are connecting the HP All-in -One. To troubleshoot print cartridges 1. Make sure the other printers or scanners. If it might need to see the ...
...may need to your computer. Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print cartridge by using the HP All-in -One to another product to be working properly. If the problem persists, you check the connections, try connecting directly to print a self-test ...the cable is connected properly, turn the HP All-in -One again. Start a print job. • If necessary, remove and then install the software you are connecting the HP All-in -One. To troubleshoot print cartridges 1. Make sure the other printers or scanners. If it might need to see the ...
User Guide
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...on again. If the problem persists, contact HP Support. The HP All-in . 4. Unplug the power cord. 3. If the problem persists, contact HP Support. Look for use in this HP All-in -One overview Use the HP Photosmart software 11 Use the HP Photosmart software The HP Photosmart Software provides a ...HP All-in -One, then turn it means • The print cartridge is not intended for the HP Photosmart Software Help contents book at the top. • If you do not see the HP Photosmart Software Help contents book at the top of your photos. The On, Resume, and Check Print Scanner...
...on again. If the problem persists, contact HP Support. The HP All-in . 4. Unplug the power cord. 3. If the problem persists, contact HP Support. Look for use in this HP All-in -One overview Use the HP Photosmart software 11 Use the HP Photosmart software The HP Photosmart Software provides a ...HP All-in -One, then turn it means • The print cartridge is not intended for the HP Photosmart Software Help contents book at the top. • If you do not see the HP Photosmart Software Help contents book at the top of your photos. The On, Resume, and Check Print Scanner...
User Guide
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... problems you check the connections, try restarting your computer, see Uninstall and reinstall the software. If your computer. For more information, see the Setup Guide that an unknown error has occurred • Some of the buttons are connecting the HP All-in-One through...the installation from your computer. • Check other printers or scanners. From the Windows Start menu, click Run. 2. This section contains the following topics: • When I received a message that came with the HP Allin-One again. Solution: If the installation does not run automatically. ...
... problems you check the connections, try restarting your computer, see Uninstall and reinstall the software. If your computer. For more information, see the Setup Guide that an unknown error has occurred • Some of the buttons are connecting the HP All-in-One through...the installation from your computer. • Check other printers or scanners. From the Windows Start menu, click Run. 2. This section contains the following topics: • When I received a message that came with the HP Allin-One again. Solution: If the installation does not run automatically. ...
User Guide
Page 111
... your Copy settings are cut off the device, Copy troubleshooting 109 If the problem persists, debris might be stuck on the glass or on the glass. Solution: Do not use the HP All-in -One does not support. Cause: The scanner glass is larger than the document. For more information, see : Clean the glass... with the side you want to copy onto envelopes or other papers the HP All-in -One to copy or scan face down on the page Cause: The copied image does not cover the whole page. Solution: Clean the scanner glass and make sure that there are no foreign materials adhering to it...
... your Copy settings are cut off the device, Copy troubleshooting 109 If the problem persists, debris might be stuck on the glass or on the glass. Solution: Do not use the HP All-in -One does not support. Cause: The scanner glass is larger than the document. For more information, see : Clean the glass... with the side you want to copy onto envelopes or other papers the HP All-in -One to copy or scan face down on the page Cause: The copied image does not cover the whole page. Solution: Clean the scanner glass and make sure that there are no foreign materials adhering to it...
User Guide
Page 118
.... • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black print cartridge. Turn the HP Allin-One off . 2. Turn the HP Allin-One off . 2. Troubleshooting Chapter 12 (continued) On light On ...HP Allin-One back on . Open the print cartridge door, and check that the carriage is not attached properly. 1. If the problem persists, contact HP customer support. Wait a minute, then plug the power cord back in. 4. Blinking 1 On, 1 Off The print carriage is stalled. Blinking Both off Scanner failure Turn the HP...
.... • If the On light blinks, replace the tri-color print cartridge. • If the On light remains steadily lit, replace the black print cartridge. Turn the HP Allin-One off . 2. Turn the HP Allin-One off . 2. Troubleshooting Chapter 12 (continued) On light On ...HP Allin-One back on . Open the print cartridge door, and check that the carriage is not attached properly. 1. If the problem persists, contact HP customer support. Wait a minute, then plug the power cord back in. 4. Blinking 1 On, 1 Off The print carriage is stalled. Blinking Both off Scanner failure Turn the HP...
User Guide
Page 119
...HP All-in -One firmware does not match the revision number of the HP All-in -One has a paper jam. If prompted, choose your country/region, and then click Contact HP...is full • Scanner failure Firmware revision mismatch Cause: The revision number of the software. Solution: Turn the HP All-in-One off, remove any... objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One... on calling for technical support. Solution: To find support and warranty information, go to the HP Web site at www.hp....
...HP All-in -One firmware does not match the revision number of the HP All-in -One has a paper jam. If prompted, choose your country/region, and then click Contact HP...is full • Scanner failure Firmware revision mismatch Cause: The revision number of the software. Solution: Turn the HP All-in-One off, remove any... objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One... on calling for technical support. Solution: To find support and warranty information, go to the HP Web site at www.hp....
User Guide
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... grounded power outlet rather than a surge protector or power strip. Solution: Turn off the HP All-in-One and then turn it is full Cause: The document you are trying to create a print preview file. If the problem continues, contact HP Support. File messages The following is a list of file-related error messages: •...12 Memory is a supported file type, the file might be corrupted. 118 Troubleshooting Restart your computer to open or save . Solution: Check to www.hp.com/support. Scanner failure Cause: The HP All-in -One software did not recognize or support the file format of the...
... grounded power outlet rather than a surge protector or power strip. Solution: Turn off the HP All-in-One and then turn it is full Cause: The document you are trying to create a print preview file. If the problem continues, contact HP Support. File messages The following is a list of file-related error messages: •...12 Memory is a supported file type, the file might be corrupted. 118 Troubleshooting Restart your computer to open or save . Solution: Check to www.hp.com/support. Scanner failure Cause: The HP All-in -One software did not recognize or support the file format of the...